Hilton Garden Inn Sunderland

Hilton Garden Inn Sunderland Reviews

Hilton Garden Inn Sunderland

Vaux Brewery Way, Sunderland, SR5 1SU, United KingdomView Hotel Details
Hilton Garden Inn Sunderland
Hilton Garden Inn SunderlandHilton Garden Inn SunderlandHilton Garden Inn Sunderland
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1 night

Hilton Garden Inn Sunderland Guest Reviews

4.4/5
Very Good
72 Reviews
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(72)
Positive reviews(53)
Reviews with photos/video(5)
Awesome stay(5)
Negative reviews(3)
Sehaj Ahluwalia
Queen Room
Checked in Aug 2024
Couples
42 Reviews
4.5/5
Great
Posted on Sep 2, 2024
Would definitely recommend this hotel. We come back to this hotel every time we are in Sunderland. Great to have shops like Tesco and B&M and McDonald’s walking distance. The hotel has free parking.
Guest User
Family Queen Room
Checked in Jul 2024
Family
2 Reviews
2.5/5
Posted on Sep 21, 2024
Bed was not ready completely and had to wait for about 25 mins despite checking very late. When enquired, no satisfactory response was provided
Guest User
Queen Room
Checked in Sep 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
Great hotel where we keep returning too, lovely staff and great facilities
Lululemon
Accessible Queen Room
Checked in May 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Great location, room was very nice, large and clean. Great facilities within the hotel. We will be back again
MAYCAT
Twin Room
Checked in Sep 2023
Family
23 Reviews
4.7/5
Amazing
Posted on Sep 19, 2023
I originally booked in Expidia but couldn't find the host and the customerwas service just canceled the booking. I radomly booked this hotel and found out it's the only lucky thing that night. Friendly staff and comfotable room made us have a good rest.
Guest User
Queen Room
Checked in Dec 2023
Couples
1 Reviews
4.7/5
Amazing
Posted on Jan 11, 2024
Nice good location thank you
Guest User
Queen Room
Checked in Sep 2024
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Clean, sanitary and atmospheric, breakfast is provided, smoking is allowed at the door
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Roger Pow
Twin Room
Checked in Feb 2024
Couples
4 Reviews
4.0/5
Very Good
Posted on Feb 19, 2024
The location of the hotel is quite convenient for self-driving tours, but it may not be convenient for non-self-driving people. In addition, the car needs to be parked at the stadium opposite, and there are many cars parked there during the day. The room is overall tidy, but the bathroom walls are a bit worse, but since there is basically no contact, it feels okay.
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Guest User
Queen Room
Checked in Jun 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Very satisfied, cost-effective
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Guest User
Queen Room
Checked in Aug 2023
Other
3 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2023
The room is large, the bathroom is spacious, and the price-performance ratio is high. The potato pancakes and sausages for breakfast are delicious
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Guest User
Family Queen Room
Checked in Aug 2024
Family
25 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2024
Can be clean and nice
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Guest User
Accessible Queen Room
Checked in Jun 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
Pretty good…………………………
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Guest User
Queen Room
Checked in Nov 2023
Travel with friends
2 Reviews
1.0/5
Posted on Nov 7, 2023
Hotel service attitude is very poor
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Lyndsay S
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 21, 2024
Absolutely superb. Jonny, Lauren, Charlotte, Claire and Megan were all so very welcoming, friendly and spent time to talk to us as a family. The rooms were beautifully clean and the Karbon Grill food was outstanding. We can't wait to return, thank you for making it a perfect weekend!
Response from Property: Dear Guest, Its fantastic that our staff made such a positive impact on your stay with us! We’ll be sure to pass along your kind words to the team, as they’ll be thrilled to know they contributed to your enjoyment. We look forward to sharing more memorable moments with you in the future! Kind Regards Christopher Harmieson Guest Relations Manager
Eraeda
Checked in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 4, 2024
Lovely big modern hotel, bright welcoming reception, great bar and restaurant and exceptional staff. Rooms are were clean and bed comfy although the carpets and curtains were badly stained which was disappointing when everything else was great