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Explore Guest Reviews of Hotels in Surabaya

The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari
4.6/546 Reviews
Jemursari
I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
4.6/580 Reviews
Dukuh Pakis
rated excellent location service amenities cleanliness but housekeeping to watch on quantity of toiletry like shampoo conditioner and lotion - to has 2 set instead 1 for couple and full content rather portion . Instruction to be display where light panel is hidden .
Ascott Waterplace Surabaya
4.6/565 Reviews
Wiyung
Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00
Shangri-la Surabaya
4.6/550 Reviews
Sawahan
Was lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).
Vasa Hotel Surabaya
4.8/5103 Reviews
Sukomanunggal
Vasa Hotel Surabaya is one of the best hotels in Surabaya, I can easily include Vasa Hotel in the list of top 5 hotels in Surabaya Breakfast needs to be improved, in order to fulfill 5 star standards, the rooms are modern and comfortable, cleanliness is also good The car park is inconvenient, because the elevator is not connected to the hotel's main building, so you have to walk quite far
Verwood Hotel and Serviced Residence
4.4/539 Reviews
Sukomanunggal
I stayed here when my cousin get married on March 2021. Verwood hotel located in the very strategic area which near to toll, restaurant, public facility, etc. Guest only need to walk less than 5 mins to reach many restaurant around there : Warung Sederhana (Padang Restaurant), Ayam Bakar Prima Rasa, Boncafe, etc. This hotel divided into hotel and apartment. I stayed in the hotel because it already been renovated. Room Spacious enough and covered by carpet. Completed by sofa, desk, and chair, and also other amenities : mini refrigerator, TV, coffee/tea maker. This room looks like already being renovated. Bathroom Bathtub and shower is not separated. Need to pay more attention on the cleanness. Amenities was complete Pool I was asking for swim towel to reception, but they said that I can use towel in my room and they could change it if I want. No staff on the pool. Breakfast Standard variant menu for 4 star hotel : Indonesian menu, omelette, noodle, salad, dessert. We were waiting for several minutes to have fried rice while being refilled. Only less staff standby on the restaurant. Overall this is a good hotel because of their location. But, because this is not a new hotel, they need to have good maintenance to ensure that all facilities in a good condition.

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Local Travel Info

Number of hotels14
Number of Reviews 1,073
Lowest PriceUS$19
Highest PriceUS$3,221
Average Price(Weekend Night)US$94
Average Price(Weekday Night)US$93

Surabaya Business Hotel Guide

Book hotels in Surabaya via the Trip.com website or app, it's easy and hassle-free. Looking for hotels in Surabaya? Trip.com is a great place to start. You can stay 3-5 days at hotels in Surabaya without running out of things to do. While traveling to Indonesia, Surabaya is one of the most popular destinations.

Every day, travelers worldwide arrive at Juanda International Airport to start their vacations and business trips in Surabaya. Besides flying, taking a train to Pasar Turi Train Station Surabaya is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 288 boutique hotels in Surabaya. Surabaya has high quality and low-priced hotels. You can spend one night at a nice hotel for only 20 USD. There are 11 five-star hotels in Surabaya at an average price of 59 USD per night. There are 22 four-star hotels in Surabaya at an average price of 37 USD per night. There are 107 three-star hotels in Surabaya at an average price of 21 USD per night. There are 76 two-star hotels in Surabaya at an average price of 14 USD per night. As a popular tourist city, Surabaya has many renowned chain hotels. Hotels under the Novotel brand are a good choice. In Surabaya, chain hotels such as Novotel are one of the top choices among travelers. A popular hotel in Surabaya, Shangri-la Hotel Surabaya is also one of the highest rated. Neo Gubeng Surabaya is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Surabaya, nearby attractions like Monumen Bambu Runcing, Joko Dolog Buddhist Statue, Grahadi Building can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Bromo Solution. The most popular attractions for tourists in Surabaya are Sampoerna Museum, Surabaya Zoo, Bumiland Mulia Tour.

Average Temperature

• January to March: 29.75°C during the day, 25.98°C at night

• April to June: 29.58°C during the day, 25.95°C at night

• July to September: 29.23°C during the day, 24.94°C at night

• October to December: 30.57°C during the day, 26.1°C at night

Average seasonal Rainfall

• Spring: 295.0 cm

• Summer: 147.0 cm

• Autumn: 18.0 cm

• Winter: 123.67 cm

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