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JW Marriott Hotel Surabaya
Health Protected
Jl. Embong Malang No.85-89, Kedungdoro, Kec. Tegalsari, Surabaya, East Java, 60261, IndonesiaShow on Map
JW Marriott Hotel Surabaya is a luxurious 5-star hotel located in the bustling business and shopping district of Surabaya. The hotel offers exquisite European decorations, an outdoor pool, and fitness center for guests to enjoy. Guests can also indulge in the sauna for recreation. SBCO (Surabaya Baking Company) offers a diverse selection of sweet and savory dishes. The JW Marriott Health Club provides massage services and has a fitness center.Show More
Select Rooms
4.7/ 5Amazing
“ Great service ” 93% Recommended
View this property on the map
Map
Outdoor Swimming Pool
Airport Pick-Up Service
Restaurant
Bar
Meeting Room
All Amenities
RoomsPoliciesServices & Amenities
2 Bedroom Apartment
1 King bed and 2 Single bed
126m²Floor: 4
One Bedroom Suite
River View1 King bed
86m²
Executive Studio
River View1 King bed
48m²
Executive Deluxe Room
Mountain View1 King bed or 2 Single bed
42m²
Studio
River View1 King bed
48m²Deluxe Premium Room
Mountain View1 King bed or 2 Single bed
42m²
Deluxe Premium King Room
River View1 King bed
42m²
One Bedroom Apartment Smoking
City View1 King bed
80m²
Two Bedroom Suite
River View1 King bed and 2 Single bed
128m²
One Bedroom Apartment
1 King bed
80m²
Executive Deluxe Twin Room
2 Single bed
42m²
Deluxe Premium Twin Room
River View2 Single bed
42m²Executive Deluxe King Room
River View1 King bed
42m²
Presidential Suite
1 King bed and 2 Single bed
390m²Guest Reviews(174)
Julian Cholse Manihuruk
- Deluxe Premium King Room
- Stayed in September 2023
- Business travelers
- 16 Reviews
Pilgrimage
- Deluxe Premium King Room
- Stayed in August 2023
- Business travelers
- 16 Reviews
4.7/5OutstandingOne of the nicer hotel in surabaya. Located in the central business district, there is a big mall nearby and places to hangout.
Translation provided by GooglePosted August 28, 2023Helpful
maniz
- Deluxe Premium Twin Room
- Stayed in August 2023
- Families
- 9 Reviews
5/5Perfectthe hotel is clean the staff are friendly, not much different from the pre-pandemic period. Breakfast food menu is very varied as usual. very impressive.
Translation provided by GooglePosted August 19, 2023Helpful
Livory
- Deluxe Premium King Room
- Stayed in July 2023
- Couples
- 15 Reviews
5/5PerfectClean, high end, not quite comparable to Jw marriott in other countries but still for the price a very good stay. Breakfast included in a nice restaurant buffet, local indonesian food (rice, noodles, soups) and some western, some dimsum and sushi. Bakery area with lots of different donuts pancakes fresh and waffles. Rooms were large with large bathrooms and good view
Translation provided by GooglePosted September 10, 2023Helpful
archippo
- Deluxe Premium King Room
- Stayed in June 2023
- Families
- 63 Reviews
5/5PerfectNice hotel in surabaya city centre, close to tunjungan plaza
Translation provided by GooglePosted July 22, 2023Helpful
Property Policies
Check-in and Check-out
Check-in from 14:00 to 00:00
Check-out before 12:00
Check-in Method
- Please collect your keys/room card from the front desk.
Child Policies
Children can stay in some rooms of this hotel.
Please add the exact number of children and their age to the search criteria, and we will provide you with a suitable room type.
Crib and Extra Bed Policies
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Age
Fee
Adult
IDR 388,000 (approx. US$ 25.24) per person
Extra breakfast fees are not included in the total and must be paid separately at the property.
Parking
- Reservation not needed: private parking is available on site (free)
Pets
No pets allowed
Age Requirements
The guest checking in must be at least 17 years old.
Paying at the Hotel
The following payment methods are accepted by the property:
Health Protected
Very Clean
- 4.7/5
Health & safety measures
- Facial Masks Available
Property Description
- Opened: 1996
- Renovated: 2016
- Number of Rooms: 714
JW Marriott Hotel Surabaya is a luxurious 5-star hotel located in the bustling business and shopping district of Surabaya. The hotel offers exquisite European decorations, an outdoor pool, and fitness center for guests to enjoy. Guests can also indulge in the sauna for recreation. SBCO (Surabaya Baking Company) offers a diverse selection of sweet and savory dishes. The JW Marriott Health Club provides massage services and has a fitness center.
During their stay, guests can take advantage of amenities such as a mini-bar, tea/coffee maker, and free bottled water. The air-conditioned rooms have windows that offer a view of the city, flat-screen cable TVs, and safety deposit boxes. The bathrooms are exclusively for guests' use and come with separate marble bathtub and shower facilities.
The hotel is conveniently located just a short 5-minute stroll away from Tunjungan Plaza shopping mall and can be reached by car in about 45 minutes from Juanda International Airport. Guests can enjoy 24-hour room service and complimentary on-site parking at the hotel. For those travelling on business, the hotel provides round-the-clock car rental services and a business center.
The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and Uppercut Steakhouse offer a diverse range of international cuisine for guests to enjoy.
During their stay, guests can take advantage of amenities such as a mini-bar, tea/coffee maker, and free bottled water. The air-conditioned rooms have windows that offer a view of the city, flat-screen cable TVs, and safety deposit boxes. The bathrooms are exclusively for guests' use and come with separate marble bathtub and shower facilities.
The hotel is conveniently located just a short 5-minute stroll away from Tunjungan Plaza shopping mall and can be reached by car in about 45 minutes from Juanda International Airport. Guests can enjoy 24-hour room service and complimentary on-site parking at the hotel. For those travelling on business, the hotel provides round-the-clock car rental services and a business center.
The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and Uppercut Steakhouse offer a diverse range of international cuisine for guests to enjoy.
Services & Amenities
Most Popular Amenities
ParkingFreeOutdoor Swimming PoolAirport Pick-Up Service(Additional fee)RestaurantBarMeeting Room(Additional fee)SaunaChildren's Meals AvailableKids' ClubNightclubBusiness CenterSmoking AreaFitness RoomMassage RoomWi-Fi in Public AreasFreeCurrency ExchangeLanguages Spoken at Front DeskLuggage Storage24-Hour Front Desk
View Details
- Restaurant
- Bar
- Meeting Room
- Kids' Club
- Fitness Room
- Lobby Bar
- Wedding Service
Transportation Services
- Airport Drop-Off Service(Additional fee)View Details
- Airport Pick-Up Service(Additional fee)
- Station Pick-Up Service(Additional fee)
- Shuttle Bus ServiceFree
- Car Rental
- Valet Parking(Additional fee)
- Concierge Car Service
Recreational Facilities
- Outdoor Swimming PoolView Details
- Nightclub
Health & Wellness
- Sauna
- Massage Room
- Hairdressing and Beauty Center
- Hairdressing
- Hair Coloring
Front Desk Services
- Luggage Storage
- VIP Check-In Service
- 24-Hour Front Desk
- Concierge Service
- Currency Exchange
- Front Desk Safe
- Languages Spoken at Front Desk
Cleaning Services
- Guest Laundry
- Ironing Service(Additional fee)
- Laundry Service (On-Site)(Additional fee)
- Dry Cleaning(Additional fee)
Dining Services
- Restaurant
- Bar
- Room Service
- Lobby Bar
Public Areas
- Wi-Fi in Public AreasFree
- Elevator
- Public Audio System
- Smoking Area
- Non-Smoking Floor
- Executive Floor
- Garden
- Picnic Area
- Barbecue
- ATM
Business Services
- Meeting Room(Additional fee)
- Business Center
- Fax/Copying Service(Additional fee)
- Wedding Service
Accessible Facilities & Services
- Stair-Free Property Entrance
- Accessible Rooms Available
Sports
- Fitness Room
Kid's Facilities
- Children's Toys
- Kids' Club
- Children's Pool
- Children's Meals Available
Safety & Security
- CCTV In Public Areas
- Security Alarm
- Smoke Detector
- Fire Extinguisher
- First-Aid Kit
- Security Personnel
Location
Show on Map
How much does it cost to stay at JW Marriott Hotel Surabaya?
Prices at JW Marriott Hotel Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to JW Marriott Hotel Surabaya?
The closest airport is Juanda International Airport. It is 24.8km from the hotel and approximately a 41-minute journey by taxi.
What are the check-in and check-out times at JW Marriott Hotel Surabaya?
The check-in time is from 14:00 to 00:00 and the check-out time is before 12:00.
Does JW Marriott Hotel Surabaya provide airport transfer services?
Yes, JW Marriott Hotel Surabaya provides airport transfer services.
What amenities and services does JW Marriott Hotel Surabaya have?
JW Marriott Hotel Surabaya has the following amenities and services: Parking, Outdoor Swimming Pool, Airport Pick-Up Service.
Does JW Marriott Hotel Surabaya have a swimming pool?
No, JW Marriott Hotel Surabaya doesn't have a pool.
Does JW Marriott Hotel Surabaya have fitness amenities?
Yes, JW Marriott Hotel Surabaya has fitness amenities.
Does JW Marriott Hotel Surabaya provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does JW Marriott Hotel Surabaya have non-smoking rooms?
Yes, JW Marriott Hotel Surabaya has non-smoking rooms. Please view the hotel listing for details.
Does JW Marriott Hotel Surabaya provide breakfast?
Yes, JW Marriott Hotel Surabaya provides breakfast.
Haven't found the right property yet?
close to town, but the carpet smells very damp, the room is damp. Breakfast taste good