Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Surabaya, East Java, 60261, IndonesiaView Hotel Details
Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan PlazaFour Points by Sheraton Surabaya, Tunjungan PlazaFour Points by Sheraton Surabaya, Tunjungan Plaza
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Four Points by Sheraton Surabaya, Tunjungan Plaza Guest Reviews

4.7/5
Amazing
180 Reviews
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(180)
Positive reviews(177)
Reviews with photos/video(68)
Awesome stay(34)
Delicious breakfast(24)
Great service(24)
Clean and tidy(14)
Awesome rooms(13)
Convenient for shopping(11)
Near shopping area(10)
Negative reviews(3)
Manama
Deluxe Room 2 Single Bed
Checked in Apr 2024
Family
5 Reviews
4.7/5
Amazing
Posted on Apr 16, 2024
It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.
Ammarmarco
Deluxe Room 2 Single Bed
Checked in May 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Jul 11, 2024
Overall okay, the hotel room design a bit old school.
Timothy
Deluxe Room 2 Single Bed
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
It was nice room , good staff , strategic location
Zhen Feeh
Deluxe Room 1 King Bed
Checked in Jun 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
Location very convenient, come down have shopping mall, can get everything that needs. Room is clean and comfortable. Thank you for their staffs, every day got different towel arts for us. Very cute and creative!
Duta Brunei
Deluxe Room 2 Single Bed
Checked in Dec 2023
Family
5 Reviews
4.0/5
Very Good
Posted on Dec 15, 2023
I'm quite amazed with the size of the room. Though it's only a Deluxe room. Unfortunately there was no sofa or extra seat in the room giving the size of the room. The hotel's fragrance is calming. Superb. Thumbs up to its front desk staff named Audrey. She made check in experience better than her colleague. Would recommend others to stay there and would definitely come again.
Guest User
Deluxe Room 1 King Bed
Checked in Jun 2024
Couples
1 Reviews
4.2/5
Very Good
Posted on Jun 2, 2024
The aircon is making too loud noise when working. Give me a hard time To sleep The toilet roll should be installed On The right hand side of The closet when we seated.
Daystar
Deluxe Room 2 Single Bed
Checked in Nov 2023
Family
6 Reviews
5.0/5
Outstanding
Posted on Nov 27, 2023
Fantastic experience from alighting at the lobby all the way till reaching the hotel room. Nice bed and pillows and clean room. Very warm staff as well, plus nice breakfast spread! Highly recommended!
Cappuccino82
Deluxe Room 1 King Bed
Checked in Apr 2024
Business travelers
10 Reviews
4.5/5
Great
Posted on Apr 30, 2024
2nd stay in this hotel but gotten a “used to be” smoking room. They promise no more smoking since last week but the room still smells.
Guest User
Deluxe Room 2 Single Bed
Checked in Jun 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
Good for family with small kids. Got lots of play area below hotel. Great breakfast
Deni Indra
Room with Two Double Beds-Non-Smoking
Checked in Sep 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 18, 2023
It’s great location,also closed to TP (tunjungan plaza ) Surrounding a lot of great restaurants . The staff hotel is amazing 🤩 Fitnes gym also great have city views Swimming pool 🏊♀️ there also have for children 👧
SHHC
Deluxe Room 1 King Bed
Checked in Jul 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2023
Excellent stay. The shopping mall just right beside the hotel
Chris!
Deluxe Room 1 King Bed
Checked in Mar 2023
Business travelers
42 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2023
Very nice stay, and friendly service. I spilled some food over my luggage and they went out of their way to help me clean it up. While the place seems a bit older, it is very well kept in shape. Breakfast choice was very good both for western and Asian food.
Carousel
Deluxe Room 1 King Bed
Checked in Dec 2022
Family
67 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2023
Perfect. I love to stay here. Everything was very perfect. Thank you for your hospitality. Breakfast was so delicious. Thank you so much.
Guest User
Premium Suite
Checked in May 2023
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Jun 5, 2023
A very good hotel located at the heart of Surabaya city, inside the Tunjungan Plaza, the biggest Mall in Surabaya a polite, friendly staff, good variable dishes in the Breakfast, I was disappointed with the dinner Buffett
Guest User
Deluxe Room 1 King Bed
Checked in May 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2023
Wonderful stay, very conveniently located to the mall. Buffet breakfast is a highlight, as there's so much effort put into planning the menu daily!