JW Marriott Gold Coast Resort & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surfers Paradise

JW Marriott Gold Coast Resort & Spa

Health Protected
#1 of Family Hotels in Queensland
158 Ferny Ave, Surfers Paradise, Queensland, 4217, Australia
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A stay at JW Marriott Gold Coast Resort & Spa places you in the heart of Gold Coast, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. This luxury hotel is 0.6 mi (0.9 km) from Chevron Renaissance and 3 mi (4.9 km) from The Star Gold Coast.Show More
We Price Match
hotel overview picture
Last booked 13 hrs ago
4.5/5Great·Remarkably Clean
Excellent location and facilities
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingAirport Shuttle Service
All Amenities
Surroundings
Airport: Gold Coast Airport
(29.5 km)
Train: Nerang Train Station
(13.4 km)
Train: Robina
(14.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Residential Suite with Ocean view
7

One Bedroom Residential Suite with Ocean view

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
Sea View
Room Details
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Standard King Room with Mountain View
6

Standard King Room with Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Standard Two Double Room with Mountain View
5

Standard Two Double Room with Mountain View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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One-Bedroom Presidential King Suite With Balcony And Ocean View
15

One-Bedroom Presidential King Suite With Balcony And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Room Details
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Corner Junior Suite with Ocean View and Balcony
8

Corner Junior Suite with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Standard King Room with Ocean View
7

Standard King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Standard Two Double Room with Ocean View
6

Standard Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Double Room
5

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Junior King Suite with Ocean View
7

Junior King Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Executive Suite with Ocean view
5

One Bedroom Executive Suite with Ocean view

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
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Guest Reviews(105)

4.5/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.5
  • Service4.4
Guest User
February 18, 2024
nice to stay with your family good for children But it you need pay parking fees when you stay
Romeen Basiri
April 23, 2024
The hotel a**osphere and amenities are excellent. Very good service and good food. We loved our stay here. Would definitely visit again.
Guest User
December 21, 2023
Excellent location and facilities
Jack
January 15, 2024
My stay at the JW Marriott Gold Coast during the Chris**as holidays was unfortunately marred by several issues. The receptionist’s demeanor was not welcoming, and the hotel’s onboarding process was unclear, necessitating us to ask for more information. The room service was subpar. We found that bathroom essentials were not restocked regularly, and the towel supply was inadequate for our family of three, leading to frequent requests for additional items. We also encountered problems with the billing system. Unrecognized charges appeared on our bill summary, which we had to clarify with the front desk. During our stay, my daughter twisted her leg and was unable to walk. We sought advice from the concierge about renting a child’s wheelchair. While they did check their storeroom for a possible stroller, the options available were unsuitable due to their size and cleanliness. When we asked for help in finding a place to rent a wheelchair, the concierge suggested we search online ourselves. We eventually received assistance from local shop staff, who provided contacts for pharmacies that rent wheelchairs. This lack of support from the hotel was disappointing. The checkout process was fraught with issues as well. The same receptionist processed our checkout and an extra day’s room charge was erroneously added to our bill. When I requested a correction and a final copy of the bill, the receptionist reacted unprofessionally, discarding our room card dismissively. These experiences have led me to reconsider future stays at JW Marriott, a hotel that purports to be a 5-star establishment. I hope this review will shed light on these issues and prompt improvements in the hotel’s service.
Sharl
February 18, 2024
Excellent service and too notch facilities. What i didn’t like - pool bar closes too early had to walk to main bar for drinks - one rude Chef at restaurant - bed not comfortable
Leung Hang Yee
March 16, 2024
The pool is very chill and amenities are excellent
Guest User
April 17, 2024
Fantastic hotel for families to stay at.
Anonymous User
January 31, 2023
Location is not bad there is transport nearby. Room quality was good but cleanliness was a little bit disappointed like mirror and bed sheet.
Medhat Kilta
February 16, 2023
Very good clean food amazing swimming pool is very good breakfast is very nice

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
AU$30.00 (approx. US$19.97) per person
Adult
AU$50.00 (approx. US$33.27) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2020
  • Renovated: 2021
  • Number of Rooms: 214
A stay at JW Marriott Gold Coast Resort & Spa places you in the heart of Gold Coast, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. This luxury hotel is 0.6 mi (0.9 km) from Chevron Renaissance and 3 mi (4.9 km) from The Star Gold Coast.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.

Enjoy international cuisine at Citrique, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gold Coast? This hotel has 1445 square feet (134 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 223 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

Prices at JW Marriott Gold Coast Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to JW Marriott Gold Coast Resort & Spa?

The closest airport is Gold Coast Airport. It is 29.5 km from the hotel and approximately a 43minutes journey by taxi.

What are the check-in and check-out times at JW Marriott Gold Coast Resort & Spa?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does JW Marriott Gold Coast Resort & Spa provide airport transfer services?

Yes, JW Marriott Gold Coast Resort & Spa provides airport transfer services.

What amenities and services does JW Marriott Gold Coast Resort & Spa have?

JW Marriott Gold Coast Resort & Spa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does JW Marriott Gold Coast Resort & Spa have a swimming pool?

Yes, JW Marriott Gold Coast Resort & Spa has a pool. Pool type: Outdoor Swimming Pool.

Does JW Marriott Gold Coast Resort & Spa have fitness amenities?

Yes, JW Marriott Gold Coast Resort & Spa has fitness amenities.

Does JW Marriott Gold Coast Resort & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does JW Marriott Gold Coast Resort & Spa have non-smoking rooms?

Yes, JW Marriott Gold Coast Resort & Spa has non-smoking rooms. Please view the hotel listing for details.

Does JW Marriott Gold Coast Resort & Spa provide breakfast?

Yes, JW Marriott Gold Coast Resort & Spa provides breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport29.54KM
Nearest Train StationNerang Train Station
Distance to Train Station13.36KM
Average Price FromUSD610
Hotel Star Rating5