Best Five Star Hotels in Surry Hills

This lovely art deco inspired hotel is a small, boutique hotel set in a fabulous location to enjoy Sydney. While centrally located, it is a nice and quiet for a good night’s sleep. It is walking distance to almost everything - short walk to nearby bars and restaurants and Central station and a bit further walk to Oxford St or the CBD, or just 40 minutes to the Opera House. The hotel is beautifully designed and finished. The bed and bathroom were very comfortable and the complimentary coffee/pastries/ fruit breakfast is very enjoyable. There is a lovely roof top terrace and an honour snack and drinks bar to enjoy too. Every room is different with clever design to make the most of their size. We stayed in a cosy room (107) and, as the website says, it is snug for a couple! We managed fine and really enjoyed our stay but personally I would have preferred a luggage rack to the sitting chair (which is overly large for a small room). The staff were all welcoming and professional. This is our second stay in a Crystalbrook hotel and both have been excellent.

This little gem is incredible! Great modern hipster style vibe and decor. We had a seamless check-in and we're even able to check in early! Staff were so incredibly helpful and couldn't do more to share information or help us understand what's going on in the area. The double room was awesome and super clean with great beds and pillows. We loved the couch in the room, great selection at the minibar and we had a record player in the room. Breakfast was great downstairs and reasonably priced, we also were able to get a bit of a later checkout which was awesome. The area is 15 or so minute walk to the city and this awesome rooftop bakery was a super close 5 minute walk up the road (AP Bakery) - although we do recommend booking ahead. Another 15 minute walk we had the Surry Hills Markets that were great too! Overall, awesome hotel, great location and incredibly helpful staff! Would absolutely stay again.

Lovely new boutique hotel in an area that felt a bit similar to Soho, close to Central train station. The staff were all very friendly and helpful. Rooms are compact but have everything you need and was sufficient space for 2 people, and very comfortable.

Only stayed for one night in a one person room but it was exactly what I wished for! Clean room, good bed and a nice shower. I loved the free coffee and tea, and the Caramello Koala’s at the reception. Defintely recommend if you need to go to the airport or somewhere else with the train from Central!

The hotel room looks decent although tiny as I got the micro double, and it’s definitely only large enough for one traveller (as I was). On the first night i checked in, I noticed that there were a couple of black stains on the bed sheets, under the pillows on half side of the bed and when i told concierge to change the sheets the next day - all that was done to my room was the neatening of bed sheets and new toiletries provided. However, what was NOT done was the cleaning out of trash, and new bed sheets. When I told concierge on day 2 that the sheets were not changed, the lady at the front desk gave me ‘new’ sheets which also had similar black markings. Also on day 2 and 3 - the bins were still NOT emptied and new toiletries or coffee/ tea were NOT provided. When I asked front desk about how much parking would cost, they couldn’t give me a definite amount, and when I asked if room service was supposed to come with the emptying of bins on a daily basis - I was informed that it should be provided as well. This experience was so uncomfortable, that I cancelled my booking for Veriu Central at the second half of my trip. But I must say all staff were extremely nice and friendly. However room service desperately needs to be improved upon. I did NOT get my money’s worth for 3 nights of stay at this hotel. I would NOT recommend anyone who values cleanliness as much as I do.

I would highly recommend this Hotel - I have to travel to Sydney regularly for Business and its location near Central Station makes it an ideal hub. The staff are friendly and the management especially -Nick Thapa are responsive to any needs or concerns. Loved my stay and also enjoyed using Trip.com for the first time to book my stay.

On the ambience side, the decor and modern-ish art was uplifting and fun. The room was very clean. But, we were surprised to find the room so small. In order for 2 people to get into the bed, one had to crawl over the other. The very small window sill became the nightstand. There was no room for luggage, and no luggage racks - we were told they didn’t have enough. That meant one suitcase on the floor and one on the very small plastic table. The retro-refrigerator was cool, but my traveling companion kept threatening to move it out into the hall to create some space in the room the whole time we were there. And then, the very small bathroom, the shower door doubled as the door to the bathroom. Have you ever looked into a microwave? The shower and the bathroom walls had the same dot matrix pattern as a microwave door. My companion was surprised to see while showering she could see me relaxing on the bed, and when she screamed “can you see me?” I replied “yes”. My companion now has bathroom-PTSD. Not only was the shower see through, there was a full-room-view sitting on the throne, trying to do your business. Then the realization somebody may be watching. PTSD! Our solution was to use the downstairs public bathroom for major activities. Did I mention IBS???

This is a two bedroom and one living room, with kitchen and laundry facilities, two bedrooms with one queen bed and one double bed. In the kitchen, there are cups, cups, spoons and forks, as well as toaster dishwashers. It is great for us to bring Chinese food in Australia. We bought noodles, eggs, and cooked ourselves at a nearby supermarket. The breakfast was awesome. However, the hotel does not provide toothpaste toothbrushes and disposable slippers, only shampoo and bath products. There is also a very close to the city center. The bus stops 5 to 6 to the town hall. There is Woolworth around 500 meters. The disadvantage is that the bathroom door is not moving very well. The water will be hot and cold when you take a bath, and if you don’t need to take a bath Supplies, even if only a little left, it won't add new ones to you the next day.

We stayed here for 4 nights in May 2022 and what a calamity of an experience. It even begun before we landed in Sydney with them cancelling our booking due to a water leak in the room they allocated to us. After trying to find alternative accommodation at the last minute we were then advised all was OK. The greeting when we arrived was good and we were shown our room located directly behind the communal kitchen (room 1). Apparently they supplied a continental breakfast each morning with bakery items, cereals, orange juice, coffee but you wouldn't know it because only on one morning of the four we were there we were greeted with leftover crumbs or one lonely croissant. On one morning there was even no milk, coffee or orange juice at all. This place does not have a manned reception which I have no issue with but each time we went downstairs to the bar to ask a question we were treated with distain from the girls working there. The room was spacey but just really poor hygiene and basic....very basic. Then to top it off on our final night the vanity in the bathroom fell off the wall and onto me throwing out all our toiletries and leaving me with a heavy bang on the head. They couldn't fix the problem and instead arranged alternate accommodation at another hotel so we had to pack up our bags and relocate unexpectedly. By the time we got to the other hotel it was 11:15pm and we had to leave the following morning. They didn't even offer us any compensation or at the very least a breakfast voucher considering we had only managed to get something to eat on 1 of the 4 mornings we were there. Just really poor service with little regard to how it impacted us. NEVER AGAIN.

The atmosphere was great and the room was great. The atmosphere was great and the room was great. The atmosphere was great and the room was great.