Echarm Hotel (Suzhou Railway Station Wanda)

The location of the hotel is easy to find. The guy at the front desk checked in very quickly. There are many types of breakfast. There are aunts to help with omelettes, the next one, and my favorite Yili yogurt. The photos I took, I heard that the varieties will be changed every day, and I will choose this one for business trips in the future. This time, the breakfast was delivered free of charge at the front desk, which was great. Recommend everyone to live

The rooms are clean and tidy, and the hygiene is very good. It is recommended for friends to choose, there is free parking, breakfast is also good, choose by yourself, I really feel that this hotel is good. I have stayed in many hotels, but this hotel makes me feel the most comfortable, the front desk is very enthusiastic,

The order was originally windowless. The guy at the front desk helped upgrade to the inner window. You can store your luggage for free. It is very clean. Everything is kept in place. The elevators to the room are all required to swipe the card. The privacy is high. It's quieter. I heard from my colleagues that the outside window is noisy because it is on the balcony. If you feel light, it is recommended that the hotel be arranged closer to the inside, and it is very close to the subway, hospital, train station and Wanda. It is very convenient

I booked the two twin rooms on the night of September 19 (each room includes two breakfasts) for my family. Because I arrived late, I arrived at the hotel at about 1 a.m. on September 20. As a result, a male waiter at the front desk insisted that the date we booked was wrong (very arrogant attitude) and said that our order should be checked in after 12:00 noon on the 20th, and cannot be refunded and cannot be changed. This is a question of basic logic and common sense. We did not get him confused, so we conducted "training" for the waiter. We booked a room on the 19th night and checked out before 12 noon on the 20th. We just went to the store. It was late, and finally, after a long time, the waiter sorted it out by himself and started to check in. After clarifying, the male waiter was very unfriendly and said: There are only two breakfasts in two rooms, (we ordered a standard room for three people, two breakfasts per room, a total of four breakfasts. ), and then showed him the order, only to realize that he made a mistake again! ! The attitude was arrogant and unreasonable throughout, and he didn't feel any problem with his mistakes, as if we were asking him to do things. I never give bad reviews because it is not easy, but this encounter made me very angry. At one o'clock in the morning, everyone was very tired. We came to stay in the store, not to get angry! With this service attitude, capable of serving the industry? ? ? Housing prices are not low, just this attitude? The friends who want to stay in the back, choose carefully. I also hope that the hotel can pay attention to training, and don't let a person who doesn't understand anything and has such a bad attitude at the front desk, which is very cheap!

The service is amazing. Whether it is the staff in the lobby or restaurant or the aunt who cleans the room on the floor, everyone is very polite. As long as I meet customers, I will say hello. I must have been specially trained. After careful identification, it seems that the greetings are different at each time period. The young lady at the front desk and the younger brother are also very good-looking, and the cleaning aunt is also very gentle and meticulous. The hotel is fully equipped. The hotel not only provides breakfast, but also afternoon tea, laundry room, etc., and the hygiene is also very worry-free. I go out very early in the morning and come back after 4pm. The sheets and quilts in the room are all sorted. The clothes on the sofa are also neatly folded for me, and my scattered cosmetics are also properly collected. Maybe because autumn is here, they are really good at warming people from the subtleties! The round table is really convenient for me who often use mobile phones. The toothbrushes in the hotel are also very useful. Unlike other hotels, the bristles are hard. This toothbrush bristles are very soft, like the one in the supermarket that costs a few dollars. Kind, super easy to use! The subway station is not far away, but I was lazy and didn't take the ride haha. There is a bus stop in front of the hotel. But few young people will go haha! If you can’t get a taxi on a rainy day, the bus is still convenient to the door. The overall experience is really better than a five-star hotel! To tell the truth, five-star hotels have large rooms and no service. This hotel can do so well, and it must be so suitable for the Chinese people.

The overall service of the hotel is very good! I am very picky, and I feel very good at doing it! The front desk service is enthusiastic, and there are scented teas, snacks, and fruit teas in the lobby. These details are very moving! Feel five stars overall!

: I prefer Yishang Hotel, the hotel is located in a prosperous area, with the lively and convenience of the city, the subway is directly connected to the railway station, the hotel buffet breakfast is rich in variety, delicious, and there will be a packing box for take-out! Auntie also helped me to get a message. It was hot and there was mung bean soup. There was juice, coffee, and snacks at the front desk for free. In summer, staying in the water bar at the front desk was a treat.

Very good very good

酒店環境好，地理位置優越，出門就是地鐵口，出行特別方便。貼心的服務，衞生間還放了一次性馬桶墊。酒店的早餐豐富，口味不錯。四年前因為進修住在這裏，這次帶着家人出來玩，果斷預訂了。價格也合理。值得推薦。