Orange Hotel (Suzhou Center, Jinji Lake)

Reviews of Orange Hotel (Suzhou Center, Jinji Lake)

Orange Hotel (Suzhou Center, Jinji Lake)

No.12 Shihuifang, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaSee Hotel Details
Orange Hotel (Suzhou Center, Jinji Lake)
Orange Hotel (Suzhou Center, Jinji Lake)Orange Hotel (Suzhou Center, Jinji Lake)Orange Hotel (Suzhou Center, Jinji Lake)
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1 night

Guest Reviews

9.6/10
Excellent
1138 Reviews
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1138)
Positive reviews(1116)
Reviews with photos/video(119)
Friendly front desk staff(114)
Delicious breakfast(112)
Quiet & comfortable(99)
Easy to get around(80)
Convenient parking(40)
Close to metro(32)
Perfect for business trips(30)
Good sound insulation(21)
Negative reviews(22)
Traveler Dan
Deluxe Room (Double bed)
Stay Date Oct 2023
Solo travelers
57 Reviews
9.0/10
Great
Posted on Nov 26, 2023
A nice clean hotel, close to Jinji lake and the SIP. The room is nice and spacious but being on the bottom floor next to a car park it was a little noisy.
Response from Property: Finally I waited for you, and fortunately I didn't give up, looking at this heartwarming evaluation. Xiaoju feels that our efforts and seriousness are worth it, the years are quiet and good, and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and more perfect service is what I have done for you. If you like us, remember to come back and see us. ----Xiaoju who cares about you
Anonymous User
Deluxe Room (Double bed)
Stay Date Nov 2023
Solo travelers
9 Reviews
10.0/10
Outstanding
Posted on Dec 21, 2023
The place was clean and very quiet and peaceful. I would recommend.
Response from Property: Finally I waited for you, and fortunately I didn't give up, looking at this heartwarming evaluation. Xiaoju feels that our efforts and seriousness are worth it, the years are quiet and good, and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and more perfect service is what I have done for you. If you like us, remember to come back and see us. ----Xiaoju who cares about you
Arena.
Queen Room
Stay Date May 2022
Travel with friends
24 Reviews
9.0/10
Great
Posted on Jun 18, 2022
once again, the service was amazing, the staff was friendly, location is everything ! My go to spot for quick trips. I will stay again. not many amenities but nice and clean place to rest your head
Response from Property: 尊敬的賓客您好,很高興能得到您的認可,門店倡導以服務為主導,熱情接待每一位客人,我會將您的誇讚轉達給小桃,他肯定會深受鼓舞並更加積極努力的工作,正是有很多和您一樣認可和支持他的朋友,才有他今天的持續進步和成長,相信他未來的職業生涯道路會越走越寬廣,真誠的謝謝您,並期待您再次光臨!
OLEKSANDRA
City Room
Stay Date May 2022
Solo travelers
22 Reviews
9.5/10
Amazing
Posted on Jun 23, 2022
The hotel is nice and fresh. It’s located close to the train station. Breakfast is good. There are many rooms with a fake window, which I didn’t like much. I enjoyed my stay. Two nights, it was comfortable and quiet!
Response from Property: Dear guest, thank you very much for your stay and review. Your satisfaction is our biggest motivation. We will live up to your expectations and get better and better. We look forward to your visit again!
Guest User
City Room - Double Occupancy (Double bed) (No window)
Stay Date Jul 2022
Couples
2 Reviews
9.0/10
Great
Posted on Aug 8, 2022
The hotel is very clean. the location is also near to the big shopping mall.
Response from Property: 【不靠馬路,安靜隔音,好睡眠一整夜】【超大停車場,免費停車,免費自助洗衣,免費行李寄存】看到了您的滿分點評,小編欣喜萬分。服務一直是咱們持之以恆努力做着的,我們希望讓每一位入住的客人都能有較好的入住體驗,能給您的旅途帶來一些温馨。期待您的下次入住並祝您一切順利
John RSA
Deluxe Room (Double bed)
Stay Date Jul 2022
Solo travelers
22 Reviews
10.0/10
Outstanding
Posted on Aug 19, 2022
Friendly staff , perfect location . Will definitely come back here !! 😁
Response from Property: 尊敬的賓客您好!看到了您的點評,小桔欣喜萬分!服務好客人一直是我們持之以恆的使命併為之努力做好更好,我們希望我們的客人享受生活,分享喜悦,感謝您對我們的點評,因為有您,我們才將會越來越好!
Guest User
Superior Queen Room
Stay Date Mar 2025
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on Apr 29, 2025
This Orange Hotel is very good, the front desk service is very professional, check-in is smooth and easy, and the problems encountered can be solved and feedback is given in a timely manner. Especially Xiaoxin's professional and patient answers, really make you feel at home.
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Response from Property: Dear guests, I am very glad to receive your recognition. The store advocates service-oriented and warmly welcomes every guest. I will convey your praise to Xiaoxin. He will definitely be deeply inspired and work harder. It is because there are many friends like you who recognize and support him that he has made continuous progress and growth today. I believe that his future career path will become wider and wider. Thank you sincerely and look forward to your visit again!
Anonymous User
Queen Room
Stay Date Mar 2025
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Apr 28, 2025
The environment is good and the location is good. It is next to the subway station and it is very convenient to go out and play. When you order takeout, a robot will deliver it directly to the room. The front desk lady is very warm and thoughtful. She gave a souvenir when you leave the store. I am very satisfied and will come again next time
Show OriginalGoogle Translated
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
Guest User
Queen Room
Stay Date Mar 2025
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2025
It is really a treasure hotel. As soon as I entered the door, the front desk brother greeted me. I was flattered. When I checked in, he told us the location and time of breakfast, and also told us the location of the nearest subway station. The room is very large, with complete facilities. The bedding looks very clean. I stayed on the south side. There is a small river outside the window, which gives me the artistic conception of small bridges, flowing water and people's homes. The breakfast on the second day was delicious, with bread, milk, noodles and wontons. The variety is quite rich. It is really a recommended hotel and I will definitely come again in the future!
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you very much for your good comments. The hotel partners are also very honored to meet you. It is our work purpose to provide you with quality service. I hope you will remember to choose Orange when you go out. There is a 24-hour self-service laundry room on the first floor of the hotel for drying and free steam ironing. I hope you can continue to pay attention to Orange Hotel in the future and tell us more about your feelings and experiences when you stay in the future. Looking forward to your visit again!!
Guest User
Queen Room
Stay Date Mar 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 16, 2025
The hotel is in a great location. The nearest Xinghai Square subway station on Line 1 is 300 meters away from the hotel, and it can be reached in a few minutes on foot. The hotel environment is also very good and quiet. There are many delicious food in the neighborhood center opposite, including coffee shops, bakeries, Western and Japanese food, supermarkets, and fruit shops. There is also a Suzhou-style Dongwu noodle restaurant next to it, which is delicious. The hotel staff is very enthusiastic. If you have any questions, go directly to the front desk. They are warm-hearted and answer all your questions. They recommend many tourist attractions. It is so comfortable. The room was also arranged very well for us. I like it very much. The hygiene is very clean. There is also a laundry room on the first floor! You don’t have to worry about changing clothes when you stay for a long time. Sometimes the front desk staff will help us wash and dry. I really recommend this hotel! The service quality level is first-class.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you very much for your good comments. The hotel partners are also very honored to meet you. It is our work purpose to provide you with quality service. I hope you will remember to choose Orange when you go out. There is a 24-hour self-service laundry room on the first floor of the hotel for drying and free steam ironing. I hope you can continue to pay attention to Orange Hotel in the future and tell us more about your feelings and experiences when you stay in the future. Looking forward to your visit again!!
Richiewu6688
Queen Room
Stay Date Mar 2025
Family
81 Reviews
2.0/10
Posted on Apr 14, 2025
Why I gave it one star, this is my personal feeling, and I hope your company can learn from it. First: I booked this room, I invited my friends to play, and used my name. I didn't even get to the store, but you kept selling me, asking my friends to pay extra for upgrades. You did this, which made me lose face. I booked the room, I had already seen your pictures, and I had already decided, so there was no need for you to push me again and again. Second: The switches in the room all have blue lights, I didn't get a good night's rest, the light was too strong. Third: The room smelled bad. Fourth: I don't know why, every time I booked the Huazhu brand, as long as I booked a room from Ctrip, I was arranged to stay in the last room in the aisle. I have been a member of Ctrip for more than 20 years. Do you think I will be impressed? It's always like this. From this time on, I will no longer stay in any Huazhu brand, nor will I recommend my friends to stay in any Huazhu brand. The quality control is too poor.
Show OriginalGoogle Translated
6/7
Response from Property: Dear guest, hello, thank you very much for your stay. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make you feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to tell us the shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Anonymous User
Queen Room
Stay Date Mar 2025
Solo travelers
7 Reviews
9.0/10
Great
Posted on Apr 13, 2025
Weird room lighting design, I don't understand why they use New York Paris instead. The shower can't be adjusted, which is the first time I've seen it. There is no full-length mirror in the room. The service is good, but the hardware is poor. A room of nearly 500 yuan needs to be charged extra to have a window.
Show OriginalGoogle Translated
Response from Property: Dear guest, hello, thank you very much for your stay. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make you feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to tell us the shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Guest User
Superior Queen Room
Stay Date Jan 2025
Family
4 Reviews
10.0/10
Outstanding
Posted on Feb 5, 2025
Facilities: Complete, near the Oriental Gate Suzhou Center, very convenient to watch the musical fountain at night, eat and shop, close to the subway station, Sanitation: Very clean Service: Very warm, rich breakfast
Show OriginalGoogle Translated
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
lion
2-bed Room
Stay Date Jan 2025
Family
3 Reviews
10.0/10
Outstanding
Posted on Feb 9, 2025
This time I took my family on a Spring Festival trip and chose this Orange Hotel. The hotel is located in a quiet area in a busy city, and I had a good rest at night. It is close to a small commercial complex in the community, and there are abundant dining options around. There are many restaurants and snack bars within a few minutes' walk, which is very convenient for eating. The room is clean and tidy, with complete facilities and comfortable bedding. The staff's service attitude is warm and thoughtful, and the check-in and check-out are very efficient. Problems can be solved in time. The overall cost-effectiveness is high. The stay experience is satisfactory and worth recommending!
Show OriginalGoogle Translated
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
Guest User
2-bed Room
Stay Date Dec 2024
Family
2 Reviews
10.0/10
Outstanding
Posted on Jan 11, 2025
👍This stay was great! The hotel is in an excellent location, with everything you need for food, drink and entertainment nearby, and it is super convenient to travel. 🛏The room is clean and spacious, the bedding is comfortable and clean, and I slept very soundly. The facilities are complete, and the toiletries are all fragrant with the smell of oranges. It has everything you need, and the details are perfect💯. 💁♂️The staff is warm and thoughtful, from check-in to check-out, they provide thoughtful service throughout the whole process and respond to every request. 🍳The breakfast is rich and varied, fresh and delicious, and it starts a day full of vitality. In short, everything is impeccable, and the cost-effectiveness is super high. I have recommended it to my friends around me, and I will come again next time!
Show OriginalGoogle Translated
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!