Pan Pacific Suzhou
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Rooms and Guests
1 room, 1 adult, 0 children
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Pan Pacific Suzhou

No. 7 of Top Premium Hotels in Suzhou
No.259 Xinshi Road, Gusu District, Suzhou, Jiangsu, 215007, China
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Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL. Show More
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hotel overview picture
Last booked 1 min ago
4.5/5Great·Location: 4.7
Classy environment87% Recommended
All 5,089 Reviews
Amenities
Golf CourseIndoor Swimming PoolFreeOutdoor Swimming PoolFreeSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceTennis CourtGolf Simulator
All Amenities
Surroundings
Metro: Xinshiqiao
(550m)
Metro: Nanmen
(660m)
Airport: Sunan Shuofang International Airport
(40.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Triple Room
4

Family Triple Room

1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Deluxe Room (Double bed)
4

Deluxe Room (Double bed)

1 Queen bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Executive Pagpda Suite
4

Executive Pagpda Suite

1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Premier Balcony Suite
4

Premier Balcony Suite

1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Premier Balcony Twin
4

Premier Balcony Twin

2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Deluxe Room (2 beds)
4

Deluxe Room (2 beds)

2 Single bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Two Bedroom Executive Suite
6

Two Bedroom Executive Suite

110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Room Amenities
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Family Two Bedrooms
4

Family Two Bedrooms

64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Premier Twin
5

Premier Twin

2 Single bed
32-36m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Triple Bedroom Executive Suite
6

Triple Bedroom Executive Suite

153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Family Suite
4

Family Suite

64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Executive Suite
5

Executive Suite

1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Premier King
5

Premier King

1 Queen bed
32-36m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Premier Balcony King
5

Premier Balcony King

1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Deluxe Suite
4

Deluxe Suite

1 Queen bed
64m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Wu Gong Hall
10

Wu Gong Hall

1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Deluxe Twin
5

Deluxe Twin

2 Single bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Deluxe King
5

Deluxe King

1 Queen bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
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Guest Reviews(5089)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.7
  • Service4.5
Beeks
March 14, 2024
We are a family of 4 (2 adults & 2 teenagers) and stayed for 2 nights. The room was very larger and comfortable. The hotel is very spacious but the decor looks a bit worn out and the hotel could benefit from a modern renovation. I would like to compliment manager 邵文鹏 (Graves) who helped us with our multiple queries, helped us with train bookings and taxi bookings. He is a wonderful manager who is very helpful and courteous. The hotel location is not bad and is easily accessible to most attractions by taxi. There is a convenience store opposite the hotel, and a couple of bakeries down the road. We could try most of the facilities because the weather was still cold but the free access to the Pan Men scenic area behind the hotel was much appreciated. It would be good if the hotel offered free laundry services like the other local hotel chains. Overall we enjoyed our stay at the Pan Pacific and would recommend it to other travellers.
Jamie00
March 19, 2024
The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.
Stanley
March 15, 2024
The hotel itself is an attraction l, so beautiful and grand. Staffs are also very welcoming and deliver great hospitality especially the doormen.
Karentea
March 10, 2024
My husband and me had a nice time at the hotel. You can get a cruise from shengteng street directly to the hotel. The Pan Pacific Suzhou is really big and breakfast was also good. 👌
Charlene
March 10, 2024
Excellent hotel. We had a comfortable stay. Breakfast was wonderful. Housekeeping was efficient. Hotel grounds were beautiful. The only thing is the insulation of the window is not great. We were quite cold at night. Hopefully the hotel can do something about it.
Alxnely
March 10, 2024
The Hotel has an amazing location, next to it is a very beautiful scenic spot. It’s very clean and had all amenities I needed for my stay. The staff is very kind and friendly. I enjoyed the breakfast with its many options to choose from and the Hanfu Experience the Hotel provides.
Guest User
March 3, 2024
I had a wonderful stay at Pan Pacific Suzhou. The hotel is close to key attractions like the Suzhou museum , administrative garden etc. The hotel was very clean and the staff was helpful and friendly. They assisted me with everything I needed and made me feel welcome. The hotel itself was beautiful, with a traditional Chinese architecture and a stunning garden. I loved taking photos in the garden and admiring the scenery. The hotel also offered free unlimited entry to Panmen, a historic scenic area with ancient gates, bridges, and temples. It was a great way to explore the culture and history of Suzhou. I would highly recommend this hotel to anyone looking for a relaxing and memorable stay in Suzhou. Only thing that I do not like about the room is the tap. It’s the traditional type where you have separate hot and cold tap, making it less functional but it does fit the overall design theme of the hotel. Lastly , the hotel may like consider switching to big bottles for the shampoo/ shower gel so reduce waste and more environmental friendly. I will recommend this hotel to whose who like to have a different experience. Great value for money.
Anonymous User
February 16, 2024
Hotel room is well equipped, with good service provided Hotel buffet have wide spread of choices Location is quite convenient from metro station.
Anonymous User
January 5, 2024
Perfect settings. Perfect service. A very unique hotel indeed and i will always want to come back to. The suite is not a holiday home. Understandable. But the suite is publicized to have a kitchen and balcony. However, the kitchenette is almost non-existent as it has only 2 cups and 2 glasses, 2 teaspoons zand a kettle and empty drawers. There is an electric stove but completely without any kitchenwares / cookwares, no knifes no scissors. For accuracy, kitchen shall not be publicized as a feature highlighted. Nevertheless, it is a very impressive hotel and is most unforgettable.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Adding crib: Free

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 64.00 (approx. US$8.87) per person
Children over 1.4m in height
CNY 128.00 (approx. US$17.73) per person
Adult
CNY 128.00 (approx. US$17.73) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1999
  • Renovated: 2020
  • Number of Rooms: 336
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.

Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
3 Restaurants
Meeting Room
Children's Playground
3 Restaurants
海天楼(中餐厅)
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Available for reservation
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
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Frequently Asked Questions

How much does it cost to stay at Pan Pacific Suzhou?

Prices at Pan Pacific Suzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Pan Pacific Suzhou?

The closest airport is Sunan Shuofang International Airport. It is 40.49km from the hotel and approximately a 102minutes journey by taxi.

What are the check-in and check-out times at Pan Pacific Suzhou?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Pan Pacific Suzhou provide airport transfer services?

Yes, Pan Pacific Suzhou provides airport transfer services.

What amenities and services does Pan Pacific Suzhou have?

Pan Pacific Suzhou has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Golf Course.

Does Pan Pacific Suzhou have a swimming pool?

Yes, Pan Pacific Suzhou has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Pan Pacific Suzhou have fitness amenities?

Yes, Pan Pacific Suzhou has fitness amenities.

Does Pan Pacific Suzhou provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Pan Pacific Suzhou have non-smoking rooms?

Yes, Pan Pacific Suzhou has non-smoking rooms. Please view the hotel listing for details.

Does Pan Pacific Suzhou provide breakfast?

Yes, Pan Pacific Suzhou provides breakfast.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport40.49KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station13.07KM
Nearest Subway StationXinshiqiao
Distance to Subway Station0.55KM
Average Price FromUSD173
Hotel Star Rating5