苏州阳澄湖澜廷酒店

I like all kinds of vacations. The resort hotel I stayed in this time was because it was close to the client's company. The appearance of the hotel and the lobby are very resort-style. The room is clean and big, and the decoration is old, but it's okay. There is a small balcony. , just looking at Yangcheng Lake, the scenery is good, you can still hear birds chirping in the morning, after check-in, snacks are delivered, the service is very good, continue to cheer

The price-to-value ratio is very high. The children in the bathing area have a good time. There are complete children's activity centers both indoors and outdoors. There are also small animals. It is very suitable for the elderly and children to travel together!

A hotel suitable for family trips. Some of the hotel’s amu*****t facilities are more suitable for children. It is very close to Yangcheng Lake and there are also farmhouses nearby. The front desk service of the hotel is very friendly, and the room service is also very good.

4 points, all given to: Hu Junxia at the front desk, she tried her best to make up for the lack of various software and hardware in the hotel. Wang Yuting, the room center, ran twice to repair the room equipment for us. We traveled hundreds of kilometers with the elderly and children. It was hard all the way, but we thought we could go to the hotel to have a good time, but the reality was uncomfortable: 1. The Ctrip rating is probably fake. We and our friends and family brought a large group of old people and children, and we came excitedly. When we entered the lobby, we found that something was not right. There were no air conditioners in many places in the lobby and corridors, and there was a musty smell. How do you say it? Well, old and decadent feeling. 2. Speaking of the hotel in 2017, I feel that it is similar to 2007. The facilities are old, and many of them are broken. Many lights on the second floor of the duplex suite are broken, and there are several lights that flicker, like ghost lights. 3. Breakfast is very simple, I'm so angry, five-star hotel, one thousand and several hundred yuan? 4. Call at 6:55 pm and ask where to eat dinner? Was told that it is too late to eat now, the hotel restaurant ends at 7:30, and even if you come early, you can only order a set menu. There is no supermarket in the hotel. There is only a small self-service supermarket. There are 35 boxes of instant noodles. It is called Lanzhou Beef Ramen. The child is not willing to buy it by himself. I feel sorry for the sensible child. We took out the instant noodles that the hotel kept privately, 10 yuan a box, saved us, and didn't starve to death at night. 5. In many reviews of the hotel, the playground is actually a bigger place, and the video game room is a bigger place. It is also a bigger place to pay for it. There are several equipments. The child will leave in ten minutes. , the swimming pool is very small and very old. 6. The most irritating thing is mainly because they advertise that there is a lake view on the edge of Yangcheng Lake, fart! We couldn't see the lake in the hotel, we rented bicycles, and the elderly and children rode together to find the lake view. We wanted to go on a legendary tour around the lake. We asked the doorman and told the hotel to turn left. We went out. Ask the front desk, where is the lake? Isn't there a bike around the lake road? The attitude of the front desk is very bad, saying why the guard told you to blame me, who told us to not ask us to ask clearly at that time, and then ride 789 kilometers to the lake! The two of us are in our 60s, four children, and the youngest child is only three years old. We rode 10 kilometers to the lake to enjoy the lake view? I was speechless in anger. She also said that you can come back and turn right out of the hotel, but that road may be blocked, because the hotel next door may be renovated and surrounded by a road, and she can't figure out the information herself, so she asked a group of us to try to find it. Look, what about the advertised lake view? What about cycling around the lake? ! Many people in the hotel have no sense of service, and they also have a mentality of shirking their responsibilities. They don't care about the guest experience at all. Sunset Hotel! This hotel trip, we quickly checked out and left early in the morning. If it weren't for Hu Junxia and Wang Yuting, the guys with a high hairline and a bald trend in the lobby car rental service were very patient. For these three people, we would have asked Ctrip to ask for compensation, because the ratings were seriously inconsistent with the facts! These three have professional qualities. The last two pictures below, self-service supermarkets, seem to be more than 30 boxes per box.

Because I wanted to buy furniture in Suzhou, I prepaid for this five-star hotel in Yangcheng Lake! Upon check-in, the front desk of the hotel was upgraded to a lake-view room, which is great! Soon after entering the room, a waiter came to deliver fruits and drinks! The set meal for breakfast the next day was still very rich and varied, very good 👍! When I checked out, I asked the lady at the front desk for tape, they tried everything possible to find it for me, let me try as I wish, and solved the problem! Also give gifts🎁, thank you very much to the girls at the front desk! Will come in the future!

Standing on the balcony, you can see Yangcheng Lake. The view is good, but the big bed in the room is next to the small bed. It can only be bed from one side. It is not suitable for two people. It is suitable for a family of three. The balcony There is a retractable drying rack, which is very convenient for drying clothes. The sign of the underground parking garage is not clear, the breakfast is average, and there are not many varieties. The front desk and room service staff are very nice and give full marks.

帶爸媽和娃出行，訂個躍層套房正好，旁邊躍層都是帶娃的，娃們樓上樓下爬得超開心 酒店是老式風格設施一應俱全，竟然還有KTV，小童遊樂設施也很多室內室外的，並且酒店前大門對面就是可以搭帳篷的草地，後門出去就是湖邊，大堂能租自行車上環湖騎行道，往北就是雲杉湖公園，騎一段心曠神怡 酒店花園好多重瓣櫻花開得超美，還有株高大的綉球，還有些小動物，啊對了還有碰碰車😂游泳池有小童池

挺適合帶娃的一家酒店～雖然裝修和硬件稍微有點陳舊但是軟件和服務這塊還是可以的～ 學齡前娃可玩的項目還是很豐富的，小動物，滑滑梯，室內也有遊樂場～ 游泳池很好，有標準池和小娃的戲水池～小娃的池30度～不容易冷～ 酒店外面還能環湖騎車或者步行遊覽～我們去前台借了三人自行車帶娃遛了一圈，姓曾的先生蠻熱情的給我們介紹了環湖騎行的路線和遊覽景點，風景很好，而且3月份沒有大閘蟹的陽澄湖真的很安靜很適合放鬆～ 娃也很喜歡酒店，一直説下次還要再來～

時隔多年再次入住，充滿期待也不負期待。 設施雖然差異不大，但是服務水準絕對到位。 感謝前台寧小姐這兩天的關照和幫助， 問題都一一迎刃而解。 下次還會去，期待更精彩的旅程😍