Bandar Seri Begawan Hotels with Pools

"I came during water distruption - landslide causes main water supply pipes broken. However I disappointed with the hotel service. Not attentive at all, not even ask do we need some water bottles while we not even have a single drop of water in the room. We bought the water bottles ourselves from the nearest supermarket. No breakfast provided for the first day but the hotel also not offering any compensation for that. The service not up to par for the price I paid. While we know that the water distruption is not the hotel's fault but the staff is lack of sympathy for what we have to go through. Besides, they only provided pick up service and for drop off need to pay 15BND. The hotel looks clean but it smell musty all that way, they definitely need to renovate the flooring. The only good thing is they provided iron and iron board in hotel room."