Chiseldon House Hotel

Wonderful location and friendly staff; however, the way the property is maintained leaves a lot to be desired. First of all, cleanliness is quite poor. In one room we found mold inside the window frames; in another, a broken window pane; and there were numerous cobwebs throughout the house. The bathtubs are potentially dangerous due to the height difference between the floors, and the bathroom fixtures also show clear signs of age. The hairdryer is frankly ridiculous—it looks at least 30 years old. The food is underwhelming and nothing special; I would not recommend dining on site. We had high expectations, but they were all disappointed, and even the breakfast was not enjoyable. Our only thanks go to the staff, who were always attentive and helpful.

Staff were lovely. It has been a beautiful house in its day a little tired in places. Nicely decorated with fairly spacious bedroom room and bathroom. Clean throughout and room service cleaned and replaced tea and coffee daily. Warm and comfortable suited us well for exploring Wiltshire

Everything about the hotel was clean and well organised. The thing that really set it apart was the professionalism and friendliness of ALL of the staff we met over the 8 days we stayed. The evening meal was perfect and plenty of it, really great value.

Staff were friendly and helpful. Dinner and breakfast delicious. The first night the bed was too firm for our liking so I informed the receptionist and our room was immediately changed without any fuss or trouble. Great location for exploring Marlborough. Devizes and Swindon.

The room was excellent. Keeping me on breakfast were both very good and served in a most friendly way. The staff for all very friendly efficient and helpful. We would certainly visit again but would maybe ask for a slightly different room with a more comfortable mattress. This though, is purely a matter of preference.

Nice size room and ensuite bathroom. Excellent dinner and breakfast. Staff very friendly and helpful. Only negative we happened to be staying night of a party with loud music with constant bass throbbing!

Superb service, very friendly staff. Amazing room that was very spacious. Hair dryer a bit old, but that is about all I could find that wasn't perfect.

Staff were excellent, repeat excellent - room location was in the roof accessed from almost dangerous stairs.. Room was cold and towel rail did not work. TV was freeview that did not enjoy a good signal. Could not book a room direct with the Hotel but had to go through an agency. Bar was very expensive.