ZenSuites Hotel Tacloban

Nice !

The place is good and nice, halatang bagong hotel siya. i’m kinda not satisfied sa cr. Madulas yung tiles, delikado po. Walang divider sa bandang shower area to toilet bowl&sink kaya the whole cr will get wet pag naligo ka. Yung knob ng faucet natatanggal siya which is not our fault, yung lagayan ng stuff sa ibabaw ng sink yung glass is eventually bumababa, nakaktakot na baka matapat samin that time na malaglag which is not our fault also. Yung cover ng switch light baliktad, minadali gawin? Yung cabinet inside the room is sira din, which is not our fault.  • Toothbrush & tooth paste not included • Towel is included • Mabait ang staff sa front desk especially kuya guard.   • Shampoo, bodywash etc magkahalo sa isang lalagyan. • You can also order food from them merong menu sa loob ng room. • water dispenser is located outside the room sa may parang lobby sa 2nd floor, hot and cold water is available. • may netflix • malapit sa airport Overall i would rate it 4/5, our stay there was ok. Im just quite dissappointed sa cr. Btw, we were in Room 10 that time.

They never care about customer queries. It’s been 3 weeks since I asked for a simple question about parking the vehicle for 1 night after our stay, but we’re always told that they’ll check with the management, for the Nth time in 3 weeks of continuous follow-up. I don’t think this hotel gives an F. There was no water in the despenser overnight so I have to walk all the way to 7eleven to grab a bottle. Definitely not want to stay here again.

The room was clean. They also changed the bedding & the towels. The staff were accommodating & polite. The hotel is walking distance to the mall & it has a gym downstairs. This is also very near the airport. No breakfast included, but they have a coffee shop downstairs, though you can bring some snacks & coffee as they have water dispenser outside the room. I highly recommend this hotel, very clean & budget friendly.

Room is clean and comfortable but toilet shower and other water connections poorly water running

I was planning to extend for another day, but I was informed that if the next booking isn't paid before the current one ends, the hotel staff will remove your belongings. Unfortunately, I wasn’t able to make the payment in time because I wasn’t near the hotel and had no access to GCash as I was in the mountains. Anyway, all the photos they shared are accurate — I really like it here! The place is very clean and feels brand new!

There is amenities available in the room. The bed is itchy.

The room is clean but no toiletries available. And there's ant's inside the room.