5th Avenue, corner 28th St, Taguig, Metro Manila, 1634, PhilippinesView Hotel Details
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Ascott Bonifacio Global City Manila Guest Reviews
4.7/5
Amazing
120 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(120)
Positive reviews(36)
Reviews with photos/video(2)
Great location(7)
Guest User
Executive Studio
Checked in Dec 2024
Couples
3 Reviews
4.5/5
Great
Posted on Jan 16, 2025
It's a great hotel ideally located in BGC. As for business trip, it's a nice spot.
Response from Property: Dear Valued Guest,Greetings from Ascott Bonifacio Global City!We thank you for taking the time to share your most recent stay experience with us. We are happy to learn that you found the property a great hotel during your stay. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager
CrespoC
Executive Studio
Checked in Jan 2024
Business travelers
28 Reviews
3.0/5
Posted on Feb 3, 2024
No drink water and the price is too expensive for the condition of the room environment
Response from Property: Dear CrespoC,Thank you for sharing your review and comment on your recent stay in Ascott Bonifacio Global City. Please accept our sincerest apologies that your stay was less than perfect. We have properly acted for improvements regarding the concerns mentioned. We look forward to welcoming you again, to provide us with another opportunity to serve you better. Sincerely, Veronica LazoGuest Service Manager
Dbelle08
Premier One Bedroom Apartment
Checked in Nov 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2023
Great Location near the mall and the establishments, the room is big and spacious good for the family vacation
Response from Property: Dear Dbelle08Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Veronica LazoGuest Service Manager
Guest User
Two-Bedroom Executive Room
Checked in Aug 2023
Family
34 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
we had the penthouse which was very spacious, high ceilings, high-end furnishings, & complete home needs.
Response from Property: Good Day!We were delighted to learn that you enjoyed your stay with us. at the same time, we are happy to have met your expectation in service standards.Once again, thank you for your valued patronage. Yours Sincerely,Veronica LazoManager, Guest Service
Feitiness
Premier One Bedroom Apartment
Checked in May 2024
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Convenience location in the BGC area
Response from Property: Dear Valued Guest,Greetings from Ascott Bonifacio Global City!We thank you for taking the time to share your most recent stay experience with us. We are delighted to learn that you found the property affordable and clean during your stay. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager
Guest User
Executive One Bedroom Apartment
Checked in Jun 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2022
Best hotel experience ever. One night stay is not enough, we may have to book longer stay next time. Superb service!
One thing though, for breakfast you may need to add more options. Probably, add other Filipino dishes like tocino, longganisa and Champorado so other foreign visitors may experience Filipino breakfast cuisine.
Response from Property: Dear _TXXXa5Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely,Christian Romulo,Manager, Guest Service
Guest User
Executive Studio
Checked in Dec 2022
Solo travelers
24 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
The best hotel in Manila. It’s within walking distance to great restaurants and shopping.
Response from Property: Dear Beloved Guest,Thank you for your wonderful feedback. It is good to know that you have enjoyed your stay with usLooking forward to see you again soonVeronica LazoGuest Services Manager
Anonymous User
Executive Studio
Checked in Jan 2023
Business travelers
216 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2023
Nice hotel,good view big room,
Near the center ,yummy breakfast
Response from Property: Dear Anonymous User,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Regards,Veronica LazoGuest Services Manager
Anonymous User
Premier One Bedroom Apartment
Checked in Aug 2022
Family
13 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2022
We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.
Response from Property: Dear 匿名用户,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Veronica LazoGuest Services Manager
Guest User
Executive Studio
Checked in Feb 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 12, 2023
It has nice location good servixe
Response from Property: Dear Guest User,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely,Veronica LazoGuest Services Manager
Amacio
Executive Studio
Checked in Apr 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on May 26, 2022
accomodation is great. some confusion on the breakfast as booked for 3 but the hotel honor 2 complementary breakfast only. but it was settled when I showed my booking on the app.
Response from Property: Dear Mr. Amacio,Greetings from Ascott Bonifacio Global City!We thank you for taking the time to share your stay experience with us. We are happy to learn that your accommodation was great during your stay.On the other hand, we sincerely apologize for the breakfast count confusion, please ensure that this has been discussed internally to prevent from happening in the future as we take every feedback very seriously as this shows areas where we can improve further.We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager
Alwaystravelling
Premier One Bedroom Apartment
Checked in Feb 2022
Couples
90 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2022
Good experience of staycation with family. I appreciate the big room space. And the service of the security to send the food up to the room. Definitely will be back again!
Response from Property: Dear Alwaystravelling,Greetings from Ascott Bonifacio Global City!We thank you for taking the time to share your most recent stay experience with us. We are happy to learn that you had a good experience during your stay. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager
Guest User
Executive One Bedroom Apartment
Checked in May 2022
Business travelers
33 Reviews
4.5/5
Great
Posted on Jun 24, 2022
Service response is slow. Overall is good
Response from Property: Dear Valued Guest, Greetings from Ascott Bonifacio Global City!We appreciate the time taken to share your stay experience with us because it has allowed us to evaluate our processes and identify lapses in our services for correction in order to better serve our valued guests such as yourself. Thank you for your valued patronage. We look forward to welcoming you again at your home, Ascott Bonifacio Global City. Yours Sincerely, Cathy OrioGuest Service Manager
Cyril Revilla
Executive One Bedroom Apartment
Checked in Mar 2022
Family
2 Reviews
4.7/5
Amazing
Posted on May 29, 2022
one of the best. But food for breakfast can be improved
Response from Property: Dear Mr. Cyril,Greetings from Ascott Bonifacio Global City!We thank you for taking the time to share your most recent stay experience with us. We are happy to learn that you found the property one of the best during your stay. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. On the other hand, we have been noted your feedback to improve our breakfast. Please know that this has been cascaded to our culinary team for your future reference. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager
Carnevali
Premier One Bedroom Apartment
Checked in May 2022
Business travelers
37 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2022
Everything was perfect but overpriced.
Response from Property: Dear Mr./Ms. Carnevali, Greetings from Ascott Bonifacio Global City! We thank you for taking the time to share your most recent stay experience with us. We are happy to learn that everything was perfect during your stay. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon. Sincerely, Cathy Orio Guest Service Manager