Hampton by Hilton Taiyuan Wuyi Square

I checked in with this brand, but the impression it gave me was average. When I checked in, two receptionists were handling the affairs of a guest. I waited patiently and finally checked in. During the Mid-Autumn Festival, the hotel gave me two cakes. It feels considerate, but the hair and crumbs on the bar and computer table make me feel that the room hygiene is sloppy.

There is a lot of room for improvement. The facilities are very disturbing to sleep. The air conditioner is very noisy. I asked the room attendant and she said: There is nothing I can do. Please turn off the central air conditioner. Very speechless. The cleaning staff don't say hello to anyone, this should not be the result of Hilton's training. The gym equipment is rudimentary, basic dumbbells are not available, the yoga mats are torn, and there is no water or towels. The breakfast was too noisy, the noodle aunt was too loud and noisy. The hot water in the restaurant is placed at the front desk. I don't know why, but it's very inconvenient. The parking lot was even worse. It was dirty and messy. There was no one on the ground floor. The road was even worse and almost caused the car to overturn. The elevator is huge and scary, the door cannot be fully opened, and it is extremely slow. People who are rushing to catch a flight will probably faint. In short, this is not Hilton quality and needs improvement. Also, when I went out for a day, I hung up the clean-please light. When I came back, I didn’t tidy anything up. I seemed reluctant to tidy up urgently. Difference!

The room facilities are very new and complete. The bed and pillows are moderately soft and comfortable. The bathroom is clean and tidy. The towels and bath towels are soft. The breakfast is rich and the coffee tastes good. I am very satisfied with the stay! I will come again.

When we were away from home, the hotel did the following three things to make customers feel at home: 1. The room type was upgraded to be spacious and bright; 2. The floor-to-ceiling windows in the room faced the May Day Square, which was a great visual experience; 3. We decisively replenished four bottles of drinking water the next day (we saw that we bought water outside the day before).

The location is good, 20 minutes' walk from Liuxiang. The room is large, and the toilet and bathroom are separated from wet and dry. The only regret is that the ventilation in the toilet is too poor and the smell is very strong. Another thing I don't like the most is the hotel's elevators. There are only two elevators in the entire hotel, and you have to wait for a long time every time you get up and down.

The location is good, near Taiyuan Wuyi Square, in the center of the business district, and it is very convenient to go out to eat. The room is large and clean, and the front desk service is also very good. There are many varieties of breakfast. The only drawback is that the hotel is newly opened and the rooms still have some residual decoration smell. I hope the ventilation can be improved. Overall, it was a good stay experience and highly recommended!