InterContinental Taiyuan Hotel

Reviews of InterContinental Taiyuan Hotel

InterContinental Taiyuan Hotel

No.8 Changxing South Street, Jinyuan District, Taiyuan, Shanxi, ChinaSee Hotel Details
InterContinental Taiyuan Hotel
InterContinental Taiyuan HotelInterContinental Taiyuan HotelInterContinental Taiyuan Hotel
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Guest Reviews

9.4/10
Outstanding
2427 Reviews
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(2427)
Positive reviews(2364)
Reviews with photos/video(405)
Delicious breakfast(202)
Friendly front desk staff(187)
Excellent room layout(37)
Offers pick-up/drop-offs(22)
Tasty restaurant(20)
Loved the night views(15)
Close to airport(11)
Negative reviews(63)
Pietro Enrico Edoardo
InterContinental Deluxe Double Room
Stay Date May 2025
Business travelers
4 Reviews
9.0/10
Great
Posted on Jun 13, 2025
Very good, But not at the same label of the other Intercontinental hotels. Same from breakfast, not at the same label as other intercontinental hotels.
Response from Property: Dear guest, thank you for choosing InterContinental Taiyuan. We are glad to know that you are satisfied with your stay here.We are looking forward to your next visit. All the best for you. Hope to see you soon. GM Alan Tam
Guest User
InterContinental Superior Double Room
Stay Date Apr 2025
Business travelers
2 Reviews
8.0/10
Very Good
Posted on May 16, 2025
This hotel was okay. The trip.com description makes it appear as though this property has a laundry room and supplies laundry detergent. They do not have a laundry room and charge extremely high prices to launder guests' clothing. If you were counting on being able to do laundry, as I was, this is something to be aware of.
Response from Property: Dear guest, thank you for choosing InterContinental Taiyuan. We are glad to know that you are satisfied with your stay here. We are looking forward to your next visit. All the best for you. Hope to see you soon. GM Alan Tam
Wang
InterContinental Superior Suite
Stay Date Dec 2024
Business travelers
7 Reviews
10/10
Outstanding
Posted on Jan 11, 2025
Very friendly staff and generous late check out time
Response from Property: Dear guest, thank you for choosing InterContinental Taiyuan. We are glad to know that you are satisfied with your stay here. Thank you very much for your praise of our service, which is also the best encouragement for us.We are looking forward to your next visit. All the best for you. Hope to see you soon.Alan Tam
Guest User
InterContinental Deluxe Double Room
Stay Date Apr 2023
Travel with friends
1 Reviews
10/10
Outstanding
Posted on May 22, 2023
nice location，good breakfast， nice person
Response from Property: Dear guest, thank you for choosing InterContinental Taiyuan. We are glad to know that you are satisfied with your stay here. At the same time, thank you very much for noticing and commenting on our convenient location, which is very helpful to other guests. We are looking forward to your next visit. All the best for you. Hope to see you soon. Alan Tam
TheTravelShow
InterContinental Superior Double Room
Stay Date Sep 2022
Business travelers
8 Reviews
10/10
Outstanding
Posted on Dec 12, 2022
Located in the new business and government district area, the hotel is conveniently situated.for business travellers. The airport is about 20 minutes by car and also around 20 minutes to Taiyuan South railway station. Parking is also available at this property. Around the hotel are many restaurants and shops along with the giant MixC shopping mall. The hotel boasts a range of high-quality amenities including a SPA, gym and excellent swimming pool. The downstairs restaurant is also excellent, especially the breakfast buffet, which has many options available. The rooms are well-appointed with modern furniture and comfortable beds. The rooms are large and offer plenty of space too. Staff are very helpful and attentive and also speak good English. Highly recommended and my favorite hotel In Taiyuan!
6/8
Response from Property: Dear guests, thank you for choosing to stay at InterContinental Taiyuan and taking the time to share your experience, which is also the greatest encouragement to all the staff of the hotel. The hotel integrates accommodation, catering, fitness and leisure functions, 330 modern and comfortable rooms with different orientations and sizes, all rooms are equipped with air conditioning and fresh air system, and equipped with air purifier and humidifier and other facilities, aiming to provide guests with a comfortable relaxation space. The landscape on the north and south sides has both small parks for leisurely walks and natural comfort, and commercial shopping places such as MixC Taiyuan to enjoy the prosperity of the city. We hope to see you again soon and discover more about Dragon City and the hotel. Have a great life. General Manager Alan Tam
Guest User
InterContinental Deluxe Double Room
Stay Date Aug 2024
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Sep 14, 2024
卫生：nice！
Response from Property: 尊敬的客人您好，感謝您選擇入住太原洲際酒店作為您在龍城的下榻之所。得到您的讚揚我們倍感榮幸，出則繁華，入則寧靜，酒店位於太原經濟、政治、文化為一體的長風商務區腹地，綠蔭環繞，可俯瞰整個商務區與汾河景觀，同賞城市的繁盛與自然的安逸祥和。期待您的下次光臨。總經理 譚錦鴻
Shirley☀️
InterContinental Deluxe Double Room
Stay Date Dec 2022
Other
42 Reviews
10/10
Outstanding
Posted on Jan 28, 2023
Good！～
Response from Property: 尊敬的客人，新年快樂！感謝您入住太原洲際酒店。很高興得到了您的讚許。作為山西省首家洲際品牌酒店，我們沿襲了洲際一貫的待客之道，致力於為每一位賓客提供個性化的洲際人生體驗。期待您的下次入住，祝您生活愉快。總經理 譚錦鴻
Mokeor
Executive River-view Queen Room
Stay Date Apr 2025
Travel with friends
3 Reviews
10/10
Outstanding
Posted on May 21, 2025
The room is quite satisfactory. The location is good. The service staff is very friendly. The front office manager is very enthusiastic. The guest relations director Jin Xiaoyu. Shi Haixing, the concierge, Wang Hongyao, the environment is very good, I will come again next time
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6/7
Response from Property: Dear guest, thank you for choosing InterContinental Taiyuan. We are glad to see that you had a pleasant time here. We are also very grateful for your good comments on our service, which is also the greatest affirmation and encouragement to us. Your affirmation inspires us to continue to bring more good memories to our guests. We sincerely look forward to meeting you again in the near future and wish you a happy life. General Manager Tan Jinhong
Hani93
InterContinental Superior Double Room
Stay Date Apr 2025
Couples
4 Reviews
9.5/10
Amazing
Posted on May 18, 2025
I came to see the concert and I liked the fact that the Intercontinental Hotel could pick me up. The service and environment were very good. There were some minor incidents in the middle, but they were solved quickly. The only question was that I vomited for two consecutive days after breakfast. I want to ask if the soft-boiled fried eggs in the hotel breakfast were sterile eggs?
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Response from Property: 尊敬的客人，感謝您選擇下榻太原洲際酒店，酒店地處長風商務區，位置優越，風景優美，房間內可欣賞美麗的城市夜景。期待在不久之後再次與您相遇，我們願聆聽您更多入住分享。總經理 譚錦鴻
Anonymous User
InterContinental Superior Double Room
Stay Date Apr 2025
Family
6 Reviews
4.0/10
Posted on May 18, 2025
As a five-star hotel group, I can't understand why a buffet breakfast priced at 178 only has two kinds of fresh fruits, watermelon and cucumber, and the rest are canned fruits. Is it because business is bad that they can't afford the fruits!!!
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Response from Property: 尊敬的客人您好，非常感謝您選擇入住太原洲際酒店並與我們分享您的體驗。非常抱歉自助早餐的水果種類未達您的預期，您提及的相關情況我們已轉至餐飲團隊進行跟進，在之後的服務中定會注意您提到的問題。期待您的下次入住，祝您生活愉快。總經理 譚錦鴻
Guest User
InterContinental Superior Double Room
Stay Date Apr 2025
Business travelers
5 Reviews
10/10
Outstanding
Posted on May 15, 2025
The service provided by Xiao Yang at the front desk was very good, I liked it very much, the room facilities were complete and the environment was very good 👌 I will choose InterContinental Hotel again when I come back from Mount Wutai next time. The overall service was excellent, the breakfast was also very good, and the service provided by the concierge Zhang Jing was very good, an excellent concierge brother
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6/9
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience with us. We are also very happy to see your good comments on the hotel staff service. We have conveyed your praise to me, which is also the greatest encouragement to us. In terms of customer service, we have always adhered to the service concept of "deep insight" to bring guests a quality experience of home. Thank you again for your praise and recommendation, and sincerely look forward to your next visit. General Manager Tan Jinhong
Guest User
InterContinental Deluxe Double Room
Stay Date Apr 2025
Couples
22 Reviews
9.0/10
Great
Posted on May 5, 2025
I chose this hotel after comparing several brand hotels, and also because of my trust in the InterContinental brand. The room was clean and tidy, and the service attitude was very good. The breakfast was very rich, and the buffet in the evening was of good quality.
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Response from Property: Dear guest, thank you very much for choosing to stay at InterContinental Taiyuan. Thank you for your affirmation of the hotel. As the first InterContinental brand hotel in Shanxi Province, we have deeply embedded the local style and followed the consistent hospitality of InterContinental to create a unique "InterContinental Life" experience for guests. We look forward to your visit again and enjoy a different "Jin" every time. All the hotel staff sincerely look forward to meeting you next time. General Manager Tan Jinhong
Guest User
InterContinental Superior Suite
Stay Date Apr 2025
Family
26 Reviews
9.2/10
Great
Posted on May 9, 2025
The hotel is in a great location, with Vientiane City nearby. It is also very convenient to drive to Jinci Temple, Botanical Garden and other attractions. Parking is available at the door and there are plenty of parking spaces. You can see the Fen River from the room, and you can also see the night view of the Grand Theater, Library, and Bronze Museum at night. The room was cleaned very well, the breakfast was rich in variety, and the front desk was very efficient. However, no one came to help take the luggage upstairs when checking in, and there was a strong smell of cigarettes when I took the elevator twice.
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Response from Property: Dear guests, we are honored to receive your recognition in your busy schedule. We hope that we have brought you a sense of intimacy and warmth during your journey. We will serve you attentively and make every effort to provide you with a home away from home during your journey. Thank you for your affirmation of our service. All the staff of the hotel are waiting for your next visit by the beautiful Fen River. General Manager Tan Jinhong
Guest User
InterContinental Deluxe Twin Room
Stay Date Apr 2025
Family
7 Reviews
10/10
Outstanding
Posted on May 12, 2025
First of all, the hotel facilities are very complete, the rooms are clean and tidy, and the children also like the food in the restaurant. It is a very good accommodation experience
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Response from Property: 親愛的客人，您好，非常感謝您選擇下榻太原洲際酒店。感謝您對酒店的肯定。作為山西省首家洲際品牌酒店，我們深藴本地風格，並沿襲了洲際一貫的待客之道，為賓客打造獨到的“洲際人生”體驗，期待您的再次光臨，每次都能在此“晉”享不同。酒店全體員工真誠期待與您的下次相遇。總經理 譚錦鴻
Anonymous User
InterContinental Room - River-View (Double Bed)
Stay Date Apr 2025
Couples
6 Reviews
9.0/10
Great
Posted on May 16, 2025
Facilities: The hotel has complete facilities and convenient parking Environment: The interior environment is elegant and the view outside the window is great. Opposite is the Shanxi Bronze Museum, Taiyuan Museum, Taiyuan Science and Technology Museum, etc. There is also Vientiane City around, with a strong business atmosphere Service: The front desk reception service is enthusiastic and the recommended restaurant is great. The room service responds promptly.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人您好，感謝您選擇入住太原洲際酒店作為您在龍城的下榻之所。得到您的讚揚我們倍感榮幸，出則繁華，入則寧靜，酒店位於太原經濟、政治、文化為一體的長風商務區腹地，綠蔭環繞，可俯瞰整個商務區與汾河景觀，同賞城市的繁盛與自然的安逸祥和。期待您的下次光臨。總經理 譚錦鴻