Guest User
December 30, 2023
Let me start with the conclusion: This is the hotel with the worst room service I have ever stayed in, bar none. The beef noodles for breakfast are very good, I have to say this separately. The front desk and housekeeping department of this hotel are extremely weird: 1. When encountering a problem, the first reaction is "This is not my business, this is their business", and no one consciously stands up to solve the problem. Don’t even think about it. If the hotel goes bankrupt, won’t you all lose your jobs? The hotel posted a notice that the 6th floor is being renovated and the noon suspension time is from 12 o'clock to 13 o'clock. Please, the guests are still eating at 12 o'clock, and when they come back from dinner at 1 o'clock, they are just about to take a nap, and you are starting to decorate! When I reported it the day before yesterday, my first reaction was that this is not my business, this is about decoration! No one thinks from the customer's perspective! Including the time setter for this renovation. I specifically asked for an electric card to charge, but the room cleaner took it away from me. I called to ask for it back, but the next day the room cleaner took it away again! I don't understand. I inserted a power card on purpose and the housekeeper couldn't understand it? Have a grudge against me? Extremely rubbish! I don't want to live here again!
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