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Hyatt Regency Guam Guest Reviews
4.4/5
Very Good
113 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.0
Service4.5
Cleanliness4.3
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All reviews(113)
Positive reviews(110)
Reviews with photos/video(58)
Great location(28)
Loved the beach(13)
Delicious breakfast(10)
Great swimming pool(9)
Convenient location(8)
Large rooms(7)
Perfect for families(5)
Average sound insulation(5)
Negative reviews(3)
Guest User
Twin Room with Ocean View
Checked in Aug 2024
Couples
1 Reviews
3.7/5
Posted on Aug 17, 2024
Very nice location, front staff is very kind.
Room cleaning was forgotten two times.
Room cleaning staff don't say hi when we met them in the hallway.
Pool is very good. Better and cleaner than other hotels nearby. Direct acces to the beach is nice too.
Pool restaurant could have a better menu ( Dusit have Taji Grill and Tabu bar)
Jinju Jangmi
Twin Room with Ocean View
Checked in Apr 2023
Family
3 Reviews
4.2/5
Very Good
Posted on Apr 15, 2023
Excellent location to relax and enjoy the ocean view from where we stayed. Since our vacation was during the Holy Week, the ocean breeze and the waves played ambient sounds for my early morning prayers from the hotels balcony. The whole day was spent strolling around the commercial places which was a stones throw away from the hotel. Nice place to window shop and to buy some stuff for souvenirs. Though I didn’t have much time to go swimming because of the unpredictable rain, I had spent my afternoons waiting for the twilight as the sky dusked and captured the panoramic sunset images in my brain. As for the food, I haven’t tried the hotels restaurant the whole time. It was more fun to explore a good deal of restaurants and diners nearby. Stayed 4 nights at Hyatt and the place is recommendable. Ideal place for family vacation if your goal is to relax, unwind and bond with family and friends.
6/16
Guest User
Standard King Room
Checked in Apr 2023
Family
2 Reviews
4.5/5
Great
Posted on May 27, 2023
Breakfast was very yummy and also quality was good.
Swimming pool was big
Guest User
Twin Room with Ocean View
Checked in Oct 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
Nice service
Dennis Chen0001
Deluxe Ocean Front Twin Room
Checked in Nov 2022
Business travelers
31 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2023
Good service and excellent position
SARAHMUNG
Twin Room with Ocean View
Checked in Sep 2024
Family
12 Reviews
3.7/5
Posted on Oct 4, 2024
The scenery is great, but the hotel is indeed old. I can only say that the facilities are still comprehensive and the service is quite enthusiastic. Guam has not changed much since the first time I came here ten years ago. I personally think Haytt is the best hotel in Guam. Guam is still suitable for a four- to five-day trip. The waves are not big and it is very suitable for playing in the sea. It is basically Korean and Japanese, and I have hardly seen Chinese people. It is a very niche travel destination. I hope that the outlet mall in Guam can open Ralph Lauren soon!
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라랑라
Ocean Front Twin Room
Checked in Jun 2024
Family
3 Reviews
3.7/5
Posted on Jun 27, 2024
I visited the hotel knowing that it was an old facility.
1. On the first day of my visit, the curtain box fell and I requested repairs, but no action was taken, so I requested repairs 3 times. Construction on the afternoon of the 2nd day
2. The shower faucet fell off when I used it on the first evening after swimming...
If you consider the fact that the facilities are somewhat old, the service, swimming pool, accessibility to the coast, and main street are excellent.
However, please note that action on requests is very slow and requests are frequently missed, which is the same as other reviews.
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Guest User
King Room with Ocean View
Checked in Jun 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
I had a great stay for 5 nights and 6 days. There were Korean staff, so it was easy to communicate with them! Guam seems to be a shopping paradise and an activity paradise.
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Anonymous User
Twin Room with Ocean View
Checked in May 2024
Family
4 Reviews
4.5/5
Great
Posted on Jun 21, 2024
Nice waiters, all questions can be answered enthusiastically and handled actively.
Comfortable room, not very new, but not old, clean, no noise, no smell.
The beach is public, but very quiet, the sand is very fine, white and soft.
Water and ice 🧊 are provided on fixed floors, not bottled water. Two sports water bottles are provided, which are just right for swimming.
The breakfast buffet is very rich, and the dishes are adjusted every day.
Dinner is ordered, and you can choose freely from several restaurants, which is also completely sufficient.
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Guest User
Twin Room with Ocean View
Checked in May 2024
Travel with friends
1 Reviews
3.0/5
Posted on Jun 1, 2024
I’m not sure if I’ll come again..^^…
The location is good, but there are a lot of lizards.
There is no place to dry laundry
There is no water purifier on each floor.
We were almost at the end.
The elevator is only in the center
The ride to the elevator was too long and inconvenient.
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Guest User
Twin Room with Ocean View
Checked in May 2024
Family
2 Reviews
3.7/5
Posted on Jun 2, 2024
I really liked the kids activity (drawing) in the lobby.
There were many families visiting, but there was a drawing room and a kids room in the lobby, so I made good use of them.
Please just pay more attention to cleaning.
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지온파파
Deluxe Ocean Front King Room
Checked in May 2024
Family
1 Reviews
4.5/5
Great
Posted on May 26, 2024
It seems like a very good hotel for traveling and playing with young children.
The location is not bad, there is a very good swimming pool for children, and other than the fact that the accommodation is old, I am very satisfied.
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QuanzhiniNini
Twin Room with Ocean View
Checked in May 2024
Couples
34 Reviews
4.7/5
Amazing
Posted on Jul 20, 2024
The room is a little old
But the facilities are good, they provide cups for drinking hot and cold water (the cups can also be taken home as souvenirs)
The location is also very convenient
There are many food and shopping centers around
Free parking for driving
Overall, it is good.
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Guest User
Twin Room with Ocean View
Checked in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
I went on a trip with my mom
The location is the best, the sea is the best, and the rooms are the best~!
The pool was warm and the breakfast buffet was great!
My mom liked it so much that I want to come again next time!
I really like the sea in front of Hyatt, and it reminded me of the emerald sea, so I decided to come up to the wall again.
I highly recommend Hyatt, the best!!
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Deluxe Ocean Front Twin Room
Checked in Mar 2024
Family
10 Reviews
4.2/5
Very Good
Posted on Mar 16, 2024
Every time I go to Guam, I go to Hyatt Regency. It's been a while since I visited the ice after the corona and typhoon, and everything was equally good. Next time, I'll go to Guam at Hyatt Regency.