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The Bayview Hotel Guam Guest Reviews
4.1/5
Very Good
125 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness3.9
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All reviews(125)
Positive reviews(24)
Reviews with photos/video(8)
Awesome stay(7)
Awesome rooms(7)
Friendly owner(5)
Negative reviews(3)
James
Deluxe Twins
Checked in Nov 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Dec 27, 2024
Overall stay at the Guam Bayview Hotel was pleasant for my family of four including two boys. Having an outdoor pool was the best part about the hotel for my children. I would rate the hotel higher but the sound barriers are poorly constructed. I am little noise conscious. Thank you Trip.com for assisting with the airline ticket and room reservation, which made my trip much easier.
YABA@1620
Deluxe Twins
Checked in Jul 2024
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Aug 26, 2024
Very accessible
Great location
Value for price
Will recommend to other travellers
Response from Property: Dear YABA@1620,Thank you for your feedback.We are pleased to know that you appreciate our great location, value for price as well as your recommendation for other travelers to stay with us.We can't wait to have you back for a more amazing hotel experience.Yours,Mary Rose Hotel Manager
Joselle
Deluxe Twins
Checked in Apr 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
The service was great and the room was also very nice! Very fast process of checking in and out
Response from Property: Dear Joselle,Thank you for your positive comments. We are happy to know that we/ve met your expectations.We can't wait to have you back!Yours,Mary RoseHotel Manager
Matt
Deluxe Twins
Checked in Mar 2023
Family
1 Reviews
4.0/5
Very Good
Posted on May 2, 2023
Great location. The floors were really dirty, but other than that it was a great hotel for the price point.
Beth_317
Deluxe Twins
Checked in Nov 2023
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2024
Very nice and spacious room..clean and neat very nice staff..helps with everything
Response from Property: Dear Beth_317,Thank you for sharing your positive comments.We are happy to know that we have met your expectations on the spacisouness and cleanliness of our rooms as well as the helpfulness of our staff.Have a fantastic day!Graciously Yours,Mary RoseHotel Manager
Engelbert Calimlim
Deluxe Twins
Checked in Feb 2023
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 12, 2023
Hada great stay in this hotel. It is walking distance to the mall area, and ABC.
Rooms are big. It offers nice view of the sunset and the beach area.
Datsun95
Deluxe Twins
Checked in Jan 2023
Couples
5 Reviews
4.5/5
Great
Posted on Feb 26, 2023
I’ve stayed here several times already.
This time around was great as well as they accommodated my request for a high floor.
There are some gripes with our room though.
There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead.
I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them.
They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down.
The new room was much better and up to expectations of what I’ve had the past few visits.
This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit.
Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit.
Overall, another pleasant experience but not without some gripes here and there.
The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.
Guest User
Deluxe Twins
Checked in Jul 2024
Family
1 Reviews
3.5/5
Posted on Aug 6, 2024
The walls were thin and the foreigners kept playing music all night long like a club.
Original TextTranslated by Google
Response from Property: Dear_TIJPkg1zfhg****,Thank you for your feedback.We sincerely apologize for any inconvenience we may have caused. There is room for improvement regarding the thickness of the walls and noise. We are pleased to hear that you were satisfied with the location. We look forward to the opportunity to welcome you back at Bayview Hotel.Yours,Mary RoseHotel Manage
김만솔
Deluxe Triples
Checked in May 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Jun 29, 2024
The price is cheaper than Dirn Hotel and the location is good.
Since Guam is old and there are many hotels with outdated facilities, I didn't want to stay in an expensive hotel because I thought the quality of the hotel was low compared to the price, but the price was just right and the facilities weren't bad, and although the pool was a little small, the view was good, so I was satisfied.
Of course, it is a bit far from the shopping center, but it is easily walkable.
There is an ABC store 3 minutes away and Tumon Beach is also close by.
Except for one cockroach during our stay, everything else was perfect.
Original TextTranslated by Google
Response from Property: Dear Kim,Thank you for taking time to share your feedback in regards to your recent stay at Bayview Hotel. We are thrilled to know that you had enjoyed our facility and the value for money of our lodging services.In regards to your cleanliness concerns, please know that we take these matters seriously and rest assured this will be addressed accordingly to ensure similar situation wont happen again.We hope to be given another opportunity to welcome you back at Bayview so we can share an even better hotel experience with you.Yours,Mary RoseHotel Manager
Guest User
Deluxe Triples
Checked in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is located near Tumon Bay and has a swimming pool, sky bar, restaurant, etc., but unfortunately I haven't used the hotel facilities these days!
The service at the front desk was very friendly, asking where to buy high-quality products and helping to contact the airline.
If you want to go to the beach, it is recommended to enter from the Westin Hotel!
Original TextTranslated by Google
Response from Property: Dear _FB492733****, Thank you for sharing your feedback.We are delighted to know that you appreciate the friendliness of our front desk staff as well as our good location and the pool.We can wait to have you back for a more amazing hotel stay.Yours,Mary RoseHotel Manager
Weiming
Deluxe Twins
Checked in Oct 2024
Family
52 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
The breakfast is good. The service staff is also very nice. It is located in the second-line sea view. The room is large. It is not very new. There is a connecting beam, which is a bit afraid of heights. Parking is free
Original TextTranslated by Google
Response from Property: Dear Weiming,Thank you for taking time to share your feedback.We are pleased to know that you appreciate our breakfast, the service staff, our spacious rooms, free parking and view.We can't wait to have you back for another amazing hotel experience.Yours,Mary RoseHotel Manager
Guest User
Deluxe Twins
Checked in Feb 2024
Family
4 Reviews
3.5/5
Posted on Mar 18, 2024
I stayed here for 3 nights while in Guam.
It was closer to the center than I expected, just a short walk away.
It's true that the uphill climb on the way back is a bit difficult for the elderly and small children, but my 4-year-old seemed to be fine with it.
The cost performance is high because the location is not near the beach and it is quite cheap 👍
The room was spacious and the view from the balcony was amazing 😀
Original TextTranslated by Google
Response from Property: Dear _TIJPqwjbwj8****,Thank you for taking time to share your feedback. We are pleased to know that our team was able to provide an enjoyable hotel experience for you and your family. We care about the convenience and satisfaction of our guests so we look forward to hosting you again when your next travel brings you back to our beautiful island.Graciously Yours,Mary RoseHotel Manager
Guest User
Deluxe Twins
Checked in May 2024
Family
1 Reviews
2.0/5
Posted on Jun 29, 2024
If I ever travel to Guam again, I don't want to stay at the Bayview Hotel. The floor was damp, the veranda window didn't open, and I had an uncomfortable night due to the humidity. Room service wasn't very good either, so when I asked for towels and other necessary items, they were delivered too late... I don't want to go there again.
Original TextTranslated by Google
Response from Property: Dear TIKR16w7jlpp****, Thank you for sharing your feedback.We apologize for the inconvenience during your stay. Your feedback is valuable, and we will address the room conditions and service delays. We hope to have another chance to welcome you back at Bayview to provide you with a better experience. Yours,Mary RoseHotel Manager
Guest User
Deluxe Twins
Checked in Dec 2023
Family
6 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
Good for accommodation on the first day of arrival
The room was spacious and had a wooden floor, which was nice ^^
Original TextTranslated by Google
Response from Property: Dear _TIKRvaihwn4****,Thank you for the fantastic rating!We're thrilled to know you had an amazing experience during your stay at Bayview Hotel.We can't wait to see you again soon!Graciously Yours,Mary RoseHotel Manager
Guest User
Deluxe Twins
Checked in Aug 2023
Family
1 Reviews
2.5/5
Posted on Oct 30, 2023
It's humid. It's so humid that the floor is soaked. The books are wet.
The staff are friendly - but it's too humid.
How can it be this wet?
The upper floors are also humid ㅠ ㅜ ㅠㅜ If I come back, I'll have to choose another hotel or a nice, spacious room. A narrow room won't work.