Hilton Tangier Al Houara Resort & Spa Reviews

Beautiful hotel, amazing pool, delicious variety of breakfast, overpriced lunch, but be-aware that this hotel is on the outskirts of Tangier, so very far from the centre about 1 hour drive if your lucky with the traffic! also if you don’t have a car then this hotel is not suitable for you, as medina taxis don’t come here, it cost £35 for a vip taxi from the hotel and that’s expensive.

Nice suit

Upon arrival last night around 1:00 in the morning, the unprofessional night receptionist was rude and thought he was the owner of the hotel. Then I arrived in the deluxe suite and discovered cockroaches and crickets (صرصور الليل) a whole family in the suite under the bed and the bedroom carpets impossible to sleep with their unbearable noise then I called the reception it took 1 hour to change my room the change of. Room done at 5:00 in the morning with several reminders because the night receptionist does it on purpose and also. In addition I am a regular customer and I regret having come last night. In addition to everything that happened to us last night I asked my awake to have breakfast and told me no so I asked to pay even 2000dh for my breakfast, the answer is shocking even the managers and managers of this hotel incomprehensible and incompetent each agent makes his own law in this establishment. Even my friends arrived with me last night regretting this stay. I give this hotel 1 star 🌟 The receptionist of this night he spoke to my Guests very badly. So much so the security guard prayed for our defense because the way of our check-in went very badly. Had a very bad stay everyone does their job at least

Disappointed

Good morning, This is the 2nd time we have booked at this hotel, unfortunately the latter lacks many things regarding a 5 star hotel. Not competent staff, poor reception service, a lot of waiting, poorly educated restaurant staff (we hear insults between the staff with bad words, so no respect for hotel guests). Towel service the same, they have instructions not to provide towels if the customer does not have their towel card, whereas during the check-in at reception no one gave us cards for the towels. Food remains to be desired

Beautiful hotel, swimming pool and beach! No level of services provided. Valid !

The food is delicious and the hotel environment is good, but the area around the hotel has not been developed yet

Location was good out of town … They could have indicated better where the entrance was

Very nice place

The outside is very tall, but the counter service is a little bit. My friend asked if she could not want her passport and said yes, and then kept asking me why she lost her passport and why she didn't want her passport.