It was a really good family holiday, my two sons, 9 and 12 both absolutely loved the activities and the supporting teams. Took a little bit of getting to our room initially as was late in the evening and the map drawn didn’t really help until a kind member of staff spotted us struggling, then the steep hill nearly wiped me out early doors with 2 heavy cases as we were in the Tres Vidas apartments. Probably says more about my fitness but it is steep. The team around the pool including Tomàs couldn’t do enough for you when needed so very grateful for that. It is an activity driven resort so plenty going on, and at times you need to cross to the neighbouring resort for activities which isn’t a problem if you know where you’re heading. The food and drink options are fantastic. Never had a challenge getting seated and the variety is top notch. Staff absolutely lovely too and enhance your experience throughout. We stayed in the Tres Vidas Apartments which were so roomy. Not as luxury as the main hotel, however if you’re travelling with a family it’s amazing for the extra space and time to relax as a family without feeling on top of each other all day which we’d planned to do by the pool anyway. Was a great space at the end of the day to reset and get ready for the evening. The room was cleaned up lovely when needed with some very sweet touches. Typically the poolside tends to be the big debate. There is a process to prevent towel drops prior to 8am by closing the pool area. After 7 days speaking to my fellow queue folk there are pro’s and cons. Pro’s being that with the right people in the queue it’s a fair process (excluding those that jump the walls etc), cons being it’s pretty stressful on a holiday to feel the need to get to the pool at 7.30 to ensure you’re in line for a bed that has umbrella coverage if with young children which is a must for most. Poolside entertainment is good fun, the team are focused on safety and making sure it’s a good experience for all. Lots to do around the resort between the bars, arcade, entertainment, beach and snacks so it’s tough to get bored. Finally, a special mention to Pepe, the legend himself. He popped up in the restaurant at one point but was in his element behind the main bar supporting the acts and making every effort to ensure a great experience for both the kids and adults alike. I wish I loved my job like he appears too. Brilliant fella, thank you Pepe from me and my family for making each evening such a great laugh. Keep doing it. Thanks all!
