Guest User
January 14, 2024
SG here. Great Hotel. Location is prime, and is easily noticeable. Cleanliness is there and they do their best but maybe clean the calcium deposit off the kettle so other guests do not think it’s mould.
For service : would give it a high 4/5 especially room service where they constantly ask if you want bottled water or not unlike other hotels.
Negative : Please take care of your night staff, the Chinese guy who is stationed at twilight hours looks like he’s doesn’t want to be here at all, ducks his head between the counters and has extremely poor customer service and is not polite at all, I cannot even compare to the guys who have your morning/afternoon service, those guys really are polite from morning till 10pm and you should keep those guys.