Guest User
December 15, 2025
AVOID! HOTEL STOLE MY MONEY!
After staying at the hotel for 3 weeks, spending a lot of money on restaurants etc throughput my stay, the day I checked out, they stole money from me.
Context: I used bank transfer as the method for paying for my extras (room service etc), which amounted to approximately $300 USD for the whole 3 weeks However, I transferred more than I was supposed to. The hotel agreed to give me the overpayment back in cash.
The day of checkout, the staff at reception agreed for my checkout time to be at 2 PM for no additional cost (due to my flight being so late).
When checking out however, they refused to return my money, and said they’re keeping it as a late checkout fee.
After going back & forth, my money was not returned.
This hotel is greedy, disrespectful, and simply does not know how to treat guests.