Hilton Tel Aviv

Hilton Tel Aviv Reviews

Hilton Tel Aviv

HaYarkon St 205, Tel Aviv, Tel Aviv District, 63405, IsraelView Hotel Details
Hilton Tel Aviv
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Hilton Tel Aviv Guest Reviews

4.1/5
Very Good
63 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(33)
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Negative reviews(7)
Guest User
Checked in Thg7, 2024
Family
0 Reviews
5.0/5
Outstanding
Posted on 11 Thg7, 2024
"We've been coming to the Hilton Aviv for over 20 years, and it's long overdue that I write this review! The hotel's exceptional service is largely due to incredible staff members like Raya Klaiderman at the front desk. Raya is a true asset to the hotel - her professionalism, attitude, and warmth make every stay truly special. She always greets us with a smile, remembers our names, and goes above and beyond to ensure our needs are met. Additionally, Sylvia from housekeeping is absolutely amazing! Her kindness and love shine through in everything she does, and our kids adore her. The entire family looks forward to seeing her every year. Raya and Sylvia's dedication and exceptional service have made our trips to the Hilton Aviv truly unforgettable. We can't wait to return and experience their hospitality again. Thank you, Raya and Sylvia, for making our stays so memorable!"
Guest User
Checked in Thg6, 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on 20 Thg6, 2024
We had another amazing stay at Hilton Tel Aviv. This is our family’s favorite hotel. It is very kid friendly. We had two connecting rooms. This hotel has the best breakfast buffet in Israel. The staff is all very accommodating and friendly. Rachel and the front desk staff always go above and beyond. Rachel has been there a long time and she will always will help you out with any request. The lobby restaurant staff is also super friendly, especially the manager who wears a bow tie (I can’t remember his name), as well as the waitresses. The security guards always greet you. The pool manager Avi and the pool staff treat the kids like royalty. For anyone complaining about service related issues, remember that Israel is at war right now. A significant portion of the staff either have served in the military during the war, or have family members currently serving in the military. Everyone was affected in some way by October 7. So give the staff a break. They are still going above and beyond for guests. We cannot wait to come back to visit Israel and this will be where we stay again.
Guest User
Checked in Thg6, 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on 8 Thg6, 2024
Spent 6 nights at the Hilton. It is a classic hotel with its own charm. A special thanks to Tzion, the night manager, for all of his help .The room was clean, roomy and had a wonderful terrace. The staff in the executive lounge was helpful, the housekeeping was excellent and the staff otherwise attentive and available. The hotel gym was well equipped and the pool staff happy to help. Over all would return on my next visit. to Tel Aviv
CoolMontrealFamily
Checked in Thg5, 2024
Friends
3.0/5
Posted on 17 Thg5, 2024
Pretty dated hotel that needs some significant Reno’s. The rooms were nice and clean but nothing spectacular. No chocolate treat on pillow at night even with upgraded room. Breakfast was good but average, and I found the service at breakfast fairly poor. Not enough staff. No one pouring coffee automatically at the tables , had to wait about 15+ minutes to get a coffee brought. It’s a fine hotel but I’m not running back. The Kempinski is higher end.
Response from Property: Dear CoolMontrealFamily, many thanks for sharing your feedback with us. I am sorry your stay was not to your entire satisfaction. I have shared your comments with the Hotel management so that we take action and do our best to offer you immaculate service and flawless experience during your next visit. Hoping to welcome you again soon and to make it right next time. Best regards,
1HappyTraveler24
Checked in Thg5, 2024
Friends
5.0/5
Outstanding
Posted on 10 Thg5, 2024
Usually I avoid large commercial hotels. I had to stay at this hotel with the travel group. The room was immaculately clean. The beds were comfortable. The sheets and towels were spotless and white. Nice bathrooms with excellent water pressure. The breakfast was amazing and staff members in the restaurant were attentive. Nice views of the sea during breakfast. Members of the cleaning staff were very thoughtful. The reception area staff members were okay, but I attribute that to the tension from the Gaza War. Request a room facing south for a lovely view of the Tel Aviv skyline and Jaffa, and to avoid the noise from the pool area. Extremely expensive.
Response from Property: Dear 1HappyTraveler24, many thanks for taking your time to share your valuable feedback with us and the Travel Community. We are delighted that your experience at our hotel was above your expectations and you enjoyed both its facilities and the sincere hospitality from our Team. We all look forward to welcoming you in Tel Aviv again. Best regards,
JerusalemHub
Checked in Thg4, 2024
Friends
5.0/5
Outstanding
Posted on 21 Thg4, 2024
I just came back from an amazing weekend stay at the Hilton Tel Aviv Wow! Beautiful location, wondrous views, luxurious accommodations and delicious food. I am a return visitor and I’ve come to expect the best - but this visit was different. My visit was extra special this time as each employee - from check-in, telephone receptionist, pool staff, wait staff to house keeping - seemed extra eager to meet every need and make my stay the best. The atmosphere was delightful! Thank you Raviv, Zara and Avraham, who took such good care of us in the dinning room, their friendly and eager service added tremendously to our dinner. Thank you to Uriya and Klaudia who arranged a visit to the Vista Hotel upstairs, the beautifully renovated rooms and world class lounge are WOW!. Thank you to Ilan and the staff in the executive lounge, they made us feel like their greatest wish was to make make our experience the best! And of course Moti Avraham who makes each guest feel like a VIP. He’s really the reason I keep coming back to the Hilton Tel Aviv! He is so obviously loved by the staff, any mention of his name elicits a loyal and happy response. Unfortunately I don’t remember everyones name but I want to say thank you to you all!!!
Response from Property: Dear JerusalemHub, many thanks for choosing Hilton for your recent trio to Tel Aviv again and for sharing your positive feedback with us. We are delighted that the Team managed to make your stay special and memorable. I really appreciate your kind words about the facilities and our colleagues and a special shout out for our Team Members including Moti Avraham. We all look forward to welcoming you back again soon.
Guest User
Checked in Thg4, 2024
Couples
0 Reviews
4.0/5
Very Good
Posted on 8 Thg4, 2024
Good location. We enjoyed being able to walk to everything and the Mediterranean breakfast was amazing. Customer service was good for what we paid for. Giving four stars as it’s not a five star resort but is solid four star resort. Enjoyed our daily walks along the beach as well as to local restaurants.
Response from Property: Dear Jjam15, thank you for choosing to stay with us recently and for taking your time to share your feedback with the Community. We are glad you enjoyed breakfast, location and service and will make sure your next stay is outstanding worth a full 5 star review.
Getaway05410987070
Checked in Thg4, 2024
Friends
1.0/5
Posted on 6 Thg4, 2024
For anyone who is sensitive to a certain food and wants to maintain their health: Although my daughter warned in the restaurant that she was not allowed to eat sesame seeds, she was served grain bread that contained a lot of sesame seeds separately from those present. As a result, she collapsed in pain and her vacation was ruined. The hotel didn't even apologize, didn't take responsibility and the hotel manager ignored all my requests, as if I was going to sue him. Of course I didn't sue and I don't need his money, but we will never return to this hotel.
Guest User
Checked in Thg2, 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on 16 Thg2, 2024
I had a superb stay at the hotel as a returning guest. The premises, rooms, amenities and views are wonderful. Cleanliness, quality and attention to detail is always prevalent at this hotel. Special thanks to the professional front desk and hilton honors supervisor Rachel.
Guest User
Checked in Thg1, 2024
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on 23 Thg1, 2024
I stayed at this brilliant place for 6 nights last week. No doubt Israel is going through hard times but this hotel is here for all of us whether you are in Tel Aviv for business or pleassure or just dropping by for a meeting or eating. The hotel is an icon in the story of Tel Aviv and the employees - many of them been at the hotel for ages - are doing whatever is neccesary to make you stay comfortable. Rachel at the reception being one of seniors in the hotel always asking with a smile to make sure you don’t miss anything and always very helpfull to make sure you are happy and feeling welcome. Facilities are among the best you can get, the breakfast superb with service minded everywhere and the location superb both to the beach and the vibrant city. So some and support and enjoy.
OnAir26325130404
Checked in Thg7, 2023
Other
5.0/5
Outstanding
Posted on 17 Thg7, 2023
We used Hilton Honors points for our two-night stay at this property in late June. We are Diamond-level Hilton Honors members. Upon check-in, the front desk clerk told us that she had a great room for us and she was not lying! She gave us room 701 which was a gorgeous room facing north. It’s the first room at the west side of the hotel and the views of the Mediterranean were unobstructed. The bathroom even has large windows and a soaker tub that faces the sea. The breakfast buffet at the hotel is unbelievable. They had literally everything. On our second afternoon, we grabbed towels from the pool and walked out the beach for a lovely afternoon there. I do suggest that you allow yourself extra time if you are trying to find a taxi from this hotel your destination. We had trouble finding a taxi or getting a “Gett” at 7pm on a Thursday evening. We ended up having to walk about half a mile in order to find a taxi to take us to dinner. We stayed at this hotel prior to our cruise from Haifa. The concierge quoted us a rate on a car to take us to the cruise terminal in Haifa, but the quoted rate was significantly higher than what we found on our own. I would put this Hilton on the top of my list for any Hilton that I’ve stayed at anywhere in the world. It was excellent.
Response from Property: Dear Guest, Thank you very much for taking your time to offer us such generous feedback & rating. I was thrilled to read that you've enjoyed your stay with us. We appreciate all your kind words regarding your overall nice experience . On the behalf of the whole team of at the Hilton Tel Aviv, we look forward welcoming you back in the nearest future. Sincerely, Nimrod Bar-Or, Guest Relation Supervisor
Guest User
Checked in Thg6, 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on 30 Thg6, 2023
If you are traveling to Israel, this Hilton is a must stop, and makes a great way to start or wrap up any tour. As a Hilton life-time Diamond member I have spent time at Hilton properties around the globe. This is by far my favorite. The Waldorf in Rome and Jerusalem, and Hilton in Athens are also nice, but this Hilton is unique. We stayed twice in June, 2023. Every room has a great view, the beach side Jaffa corner suites have stunning views. The Executive Lounge is on the 12th floor, serving breakfast, dinner, desert, and everything in between. The pool is refreshing, pool bar serves great burgers, dogs, Schnitzel, you name it. The beach right in front of the hotel is wonderful, safe, full of families wading in the Med and having fun. The Guest Relations Manager, Philipp Brusovani, and the whole Hilton Tel Aviv team made us feel like family. From this Hotel you can take tours to anywhere in Israel. We found this hotel a great base for daily tours to Caesarea, Haifa, Akko, Rosh HaNikra Grottoes, and Jerusalem. The rooms are amazing, with easy access to the pool, beach, and the rest of Tel Aviv. Remember to grab a towel from the pool before you go down to the beach. If you are not a Hilton member, then join. Having access to the Executive Lounge with unlimited refreshments and food was the cherry on top. Not all Hiltons have a lounge, and few run as well as this one. Thank you Philipp for treating us to such a wonderful stay. One last comment. We noticed the people at the park and Hilton beach all sitting down facing west as the sun went down, as if preparing for a concert. And it did not disappoint, the sunsets from here are unbelievable. We will be back, and I highly recommend this Hilton.
Response from Property: Dear Guest, Thank you very much for taking your time to offer us such generous feedback & rating. I was thrilled to read that you've enjoyed your stay with us. We appreciate your kind review regarding your overall nice experience . On the behalf of the whole team at the Hilton Tel Aviv, we look forward welcoming you back in the nearest future. Sincerely, Nimrod Bar-Or, Guest Relation Supervisor
Guest User
Checked in Thg6, 2023
Couples
0 Reviews
3.0/5
Posted on 14 Thg6, 2023
Our Israel trip was comprised of two days in Tel Aviv, three days in Jerusalem, followed by five more days in Tel Aviv. I wrote reviews of the Dan Tel Aviv and Inbal Jerusalem separately. We decided to stay at the Hilton the last five days, because we wanted to be a little further out of Center City because of Pride weekend. We heard great things about the Hilton and settled on it, despite its high price tag. First of all, I wish we had stayed in the center city because the vibe of the citywas amazing. Secondly, this hotel was overall a bit disappointing. Aside from the lobby, the entire hotel is old and needs to be gutted. The bathroom was fine, but the room was otherwise very unimpressive, particularly given the great things we had heard. The furniture and carpeting were old. The executive lounge wasn’t particularly impressive and was constantly missing things. We arrived about two hours before check-in and were told that no rooms were available. I completely understood and asked that when we were to be assigned a room later, could we have room facing south to see a bit more of the city. The gentleman checking us in (very nice, great guy) asked us to just hold on a minute and see if he could arrange something. He went into the office for a few minutes, came out, and said “I set everything up for you. Your room is ready.” Needless to say, we had a north facing room. There was absolutely nothing wrong with the view, it really was stunning looking north. The entire coast is spectacular to look at. The arrival into the room was just a bit of a let down, expecting a room to match the lobby with the view we had requested. Room cleaning service, however, was excellent. Rooms were clean, and they did a great job with turn down at night and stocking the coffee and water that we went through often. We didn’t have a chance to try the restaurant downstairs, but it looked really nice. Can get towels for the beach on your way out, next to the pool.
Guest User
Checked in Thg10, 2023
Family
0 Reviews
1.0/5
Posted on 22 Thg10, 2023
We were at the Tel Aviv Hilton when Israel was attacked and ended up staying for 5 days. At no time did the Hilton reach out, personally, by text, or email, to let us know what was happening, describe their safety procedures, or offer any kind of assistance. We were shocked at this indifference.
Guest User
Checked in Thg10, 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on 19 Thg10, 2023
If you travel to Tel Aviv, stay at this hotel!! Great location, beautiful beach, but most importantly, we felt VERY SAFE the whole time. (For reference, we were there 10/07/23 - 10/08/23, but checked out at night). The staff were pleasant and reassuring, the food in the restaurants was amazing! For vegans, eat in the main lobby restaurant - the shawarma and tofu curry balls were delicious!! Also, that restaurant let’s you order off the japanese restaurant menu as well. The main breakfast had plain oatmeal you could dress up but with the dips and sauces and vegetables, salads and bread, I made one of the most delicious vegan sandwiches I’ve ever had! The rooms were spacious and had nice views (i did get an upgrade on the view). Very clean and plush. The pool area was very relaxing and nice. Didn’t get a chance to get in the water but it looked very clean. For diamond members - The executive lounge was wonderful! And for gold and diamond they left a gift in your room. Our trip happened during a very trying and critical time, but I never felt in any real danger at this hotel. if I ever get the chance to go to tel aviv again, I will return here!