Extended Stay America Suites - Temecula - Wine Country

Coffee maker would be convenient but still all good

I was told I was gonna get a refund for the night because of left over alcohol bottles spill all over the floor. I was never given the refund.

The room had a microwave, refrigerator (not in good condition) no plates. Glasses silverware or ice bucket

First of all I did not get the room I booked through the app, I had picked a room with a king bed when I got to check in I was told they did not have any available and was given a double. Room was filthy, food crumbs all over and I’m not talking just a few but actual trash on the entire floor and stains, hairs on toilet, patches of tape on wall. Just horrible! Because of my long of road trip my two young children were extremely tired and sound asleep, I asked for another room near the one I was given but they had none available, so I asked for a broom instead and I sweapt the floor as my babies were asleep so they didn’t step on filth, I got a towel and cleaned the floors, stains looked weeks old! They were so tough to clean but I managed to get the floors cleaned so my kids stepped on a clean floor. I wish I could say I got good sleep but instead I went to clean a room and do someone else’s job! Never staying there again, DO NOT RECOMMEND!! DO NOT STAY HERE! Also mattresses are old and uncomfortable, room is super outdated. And fridge was dirty as well.

I arrived late due to flight delay. Front desk receptionist would'nt allow me to honor registration. I had the honor of speaking with louis the next day and he cleared up everything

Very old and dingy room, floors were a bit sticky,water leaked out into the bathroom after quicj shower. Staff was great upon refund beat up an

What I didi not like was that we were at an event late with my family and each night we were there the key cards were some how demagnetized and we were unable to enter through the rear entrance where we parked. Also two of the 4 nights we had some lady next to us in room 310 i believe, and the Sherifs had to come to the property 2 0f the 4 nights. Horrible experience all around. Never stay at a Extended stay again!

It was to noisy got woken up by loud music, towels had hairs, and breakfast not even a true breakfast, will not stay here again.

Dear *******. When I arrived at the facility, an old lady came out very slow although she was sitting right behind the desk and heard me. No greeting. She fumbled around with the system and told me there is no room available. Then a manager looking lady came out and told me to go to a nearby hotel handing me a slip. She blamed ******* for overbooking and you don't update the system frequently enough. She looked like she does that a lot. Preprinted slips were already on the countertop. Not sure whose fault that is but thank to the relocation, I was late for the event I was going to attend. Thanks a lot.