Fairmont Orchid

Reviews of Fairmont Orchid

Fairmont Orchid

1 N Kaniku Dr, Puako, Hawaii, 96743See Hotel Details
Fairmont Orchid
Fairmont OrchidFairmont OrchidFairmont Orchid
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Guest Reviews

8.9/10
Very good
109 Reviews
Verified reviews
Location9.1
Amenities8.7
Service8.8
Cleanliness9.1
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Positive reviews(9)
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7799****
Fairmont Garden View Queen/Queen (Newly Renovated)
Stay Date Mar 2025
Family
19 Reviews
8.0/10
Very good
Posted on Apr 17, 2025
The overall environment of the hotel is good, the room facilities are old but still clean. The big island is relatively primitive, it is not very convenient to travel, and the attractions are scattered. We chartered a car to travel to Kimu. This hotel is far away from the volcano and the sea of ​​clouds.
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Bailianhema
Ocean View Queen/Queen (Newly Renovated)
Stay Date Jun 2025
Family
30 Reviews
9.5/10
Amazing
Posted on Aug 14, 2025
It feels a bit old but it is well maintained. I think it is more comfortable than the hotel next door. I stayed in both for a few days.
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OCNANA
Fairmont Garden View Queen/Queen (Newly Renovated)
Stay Date Nov 2024
Family
33 Reviews
10/10
Outstanding
Posted on Dec 24, 2024
Fairmont is always classic, the room is very spacious, the soundproofing between the rooms is good, very quiet, the bed is very comfortable, ensuring a good sleep quality. The front desk of the hotel is quite patient and the welcome is also very warm.
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sstitch
Fairmont Garden View Queen/Queen (Newly Renovated)
Stay Date Sep 2024
Family
8 Reviews
10/10
Outstanding
Posted on Oct 15, 2024
The environment is beautiful. I walked along the beach at noon and saw two species of turtles. You can snorkel in the hotel, and there are free snorkeling equipment to borrow. It's a good vacation.
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Anonymous User
Partial Ocean View King (Newly Renovated)
Stay Date Aug 2024
Couple
77 Reviews
6.5/10
Posted on Oct 3, 2024
The room is clean and old, but it should have been renovated. It's not bad. There are few tables and no scales. It's a typical American style of covering the sheets, and the exposed quilt is disgusting. The soundproofing is very poor. You can hear other people talking on the phone, closing doors, and the corridor clearly, not to mention the electric drills used for renovation on weekdays! Parking is free. The cocktails and meals at the beach bar are very good, and the service is also good. But! The reception attitude of Browns is terrible! The front desk service can be said to be non-existent, and it's dead and lifeless. It doesn't tell you any useful information, and you don't know when you ask.
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E3434****
Partial Ocean View King (Newly Renovated)
Stay Date Sep 2024
Couple
10 Reviews
8.0/10
Very good
Posted on Oct 29, 2024
The scenery is great, the hotel is a little old, and there are too few restaurants nearby.
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Caihuaervv
Double Partial Ocean View Mobility, Hearing Accessible Tub with Grab Bars 2 Queens, 522Sf, 48Sm
Stay Date Jan 2024
Family
18 Reviews
9.0/10
Great
Posted on Feb 14, 2024
It's a very typical resort hotel, with an exclusive beach and a swimming pool. It's pretty good in every aspect. There's nothing wrong with it and nothing amazing. There is a foodland nearby where you can easily buy food.
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D8338****
Fairmont King Room with Garden View
Stay Date Apr 2023
Couple
5 Reviews
10/10
Outstanding
Posted on May 28, 2023
very beautiful but more expensive
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