It’s a very functional, well located central large hotel, clean enough and secure. The rooms were clean, but basic, with very little decor (bizarrely a picture on the wall from Ironbridge UK). The air con in the rooms was underpowered. Rooms were quiet. Some basics needed to lift it to a 4 star (5 is out of reach) like attention to minor details - the air con remote control was very clearly broken in arrival - needed replacement, the rooms safes (x2) were both locked on arrival, and we had a number of trips to reception for replacement keys as the doors were temperamental. Lighting throughout the hotel corridors was very obviously of the energy saving variety, but done in an unimaginative prison-block style. Gym access was via escort from reception; the gym was small, extremely stuffy and hot and with woefully underpowered ventilation / air con. Top floor pool was small but pleasant, but they need to reconsider the shade options. Food and drink ok.