Name: Ibis Budget Thonon les Bains
Address: La Grangette, Av. de la Grangette, Thonon-les-Bains, 74200, France, La Grangette, Av. de la Grangette, Overseas, France
Rating: 3.7

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Ibis budget

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Aprés avoir réservé sur Booking et rn possession du dossier imprimé nous avons découvert que Ibis n'avait pas de chambre à notre nom. IBIS a contacté Booking qui leur a dit de nous donner une chambre au style et que ils paieraient la différence. Ibis nous a demandé d'être patients en attendant le mail de confirmation de Booking. Au bout de plus d'une heure Ibis nous a demandé de payer le prix de la nouvelle chambre soit 164 euros à la place des 76 initialement prévus Booking devait nous envoyer un mail en soirée. Nous sommes le lendemain ...aucun mail ...aucun remboursement. Presque 2 heures d'attente pour payer le double de la réservation. Une chambre à 164 euros oú la chasse d'eau s'écoule en continu ... Bref nous attendons un remboursement car nous ne pouvons pas subir les conséquences de la mauvaise communication entre ces 2 géants du tourisme. C'est un vrai racket ! 

Because of the temporary change of the itinerary, I booked here, thank you Trip.com, and helped us communicate and coordinate in the middle of the night. At this moment, I feel that the quality service is the soul of a company! Unfortunately, I met the gloomy winter in France! Cold days, cold streets, floating people...

The environment is very good, parking is convenient, recommend it, the parking lot is at the door, but the parking lot has no fence, the room has no toiletries, and the front desk is not sold.

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Discover 72 Ibis Budget Thonon les Bains reviews, rated 3.7 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Ibis Budget Thonon les Bains Reviews: 72 Verified Reviews Latest 2024 | Trip.com

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