Ibis Sydney Thornleigh Reviews

Response from Property: Dear Guest,Thank you for your feedback and for choosing our hotel repeatedly due to its proximity to SAN Hospital. I’m pleased to hear that the comfort of the bed, which is crucial to a good stay, meets your expectations.We appreciate your understanding regarding the parking charge and are glad you found the parking ample. Your comments about our location and amenities are valuable and help us maintain high standards.Thank you again for your support. We look forward to welcoming you back on your next visit.Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: Dear Angie,Thank you for your excellent review! We’re delighted to hear that you had a smooth check-in experience and found our staff to be very helpful. It’s great to know that the WiFi in your room worked well for your virtual meetings.Your feedback on our amenities and cleanliness is much appreciated. We strive to provide a comfortable and efficient experience for all our guests.Thank you for staying with us, and we look forward to welcoming you back soon!Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: Dear Robyn,Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be perfect for your business needs in Sydney.Providing great value and essential amenities without a high cost is a priority for us, and we're glad to know we met your expectations.We look forward to welcoming you back on your next visit. Thanks again for choosing us!Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: Dear Guest,Thank you so much for your wonderful review! We're delighted to hear that you had a perfect one-night getaway at ibis Thornleigh.It's fantastic to know that you found everything to your satisfaction. We strive to provide a pleasant and comfortable experience for all our guests, and your feedback is greatly appreciated.We look forward to welcoming you back for another pleasant stay!Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us!We're pleased to hear that you enjoyed our convenient location and the cleanliness of our hotel. We strive to provide excellent service and maintain a high standard of cleanliness, so it's wonderful to know that these aspects stood out to you.Regarding the parking fee, we appreciate your feedback. We do offer discounted rates for our Accor members, and we'll certainly take your comments into consideration as we review our parking policies.We look forward to welcoming you back on your next visit!Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: Dear phtan68,Thank you for sharing your feedback.We’re pleased to hear you found our location convenient and appreciated the cleanliness of the hotel. We’re sorry to learn about the issues you experienced with the bathroom design and the noise. Your comments are valuable, and we will take them into account for future improvements.If you have any further suggestions or need assistance, please don’t hesitate to reach out.Best regards,CindyAssistant Manageribis Sydney Thornleigh

Response from Property: 親愛的客人，感謝您的反饋！我們很高興聽到您喜歡我們便利的地理位置，靠近高速公路和購物中心。也很高興知道我們的服務達到了您的期望。我們非常重視您對衞生方面的意見，我們會更加關注您提到的細節。您的意見對我們改進工作非常重要。感謝您選擇入住我們酒店，期待不久的將來再次歡迎您！此致，Cindy助理經理Ibis Sydney Thornleigh

Response from Property: 親愛的用户，感謝您抽出時間分享您的體驗。我們非常高興得知您對前台服務和酒店的清潔度給予了高度評價，也感謝您對我們設施的反饋。關於您提到的噪音問題，我們非常抱歉給您帶來了不便。我們理解這對您的入住體驗造成了影響，並會考慮您提出的建議，以尋找改善的方式。我們建議使用耳塞來減少外界噪音的幹擾，同時，我們也會進一步檢查和評估噪音問題的解決方案。再次感謝您的寶貴意見，我們期待有機會再次為您提供更加舒適的住宿體驗。此致，Cindy助理經理ibis Sydney Thornleigh

Response from Property: 親愛的 Kuailelvyouren，感謝您分享您的反饋。我很高興聽到您覺得我們的酒店位置便利，靠近火車站。對於您提到的設施和服務問題，我深感抱歉。我們致力於提供舒適的住宿體驗，您的意見對我們改進非常重要。我會將這些問題反饋給我們的團隊，以便我們進行必要的改進。再次感謝您的反饋，希望未來還有機會為您提供更好的服務。此致，Cindy助理經理ibis Sydney Thornleigh

Response from Property: 親愛的用户，感謝您留下如此高的評價！我們很高興聽到您的家人對我們酒店的體驗感到滿意，並且特別欣慰得知您對我們提供的中文服務給予了認可。我們致力於為所有客人提供舒適的住宿體驗，您的反饋是對我們工作的最好肯定。如果未來還有任何需要，請隨時與我們聯繫。期待再次為您和您的家人提供優質的服務。謝謝您的支持！此致，Cindy助理經理ibis Sydney Thornleigh

Response from Property: 親愛的 Henry_gxj，感謝您分享您的反饋。很高興得知您對我們的環境、設施和衞生感到滿意。我們也理解房間空間可能較小，但我們會盡力確保每位客人的舒適度。您的滿意是我們最大的動力。如果您在未來有其他需求或建議，請隨時告訴我們，我們期待再次為您提供服務。再次感謝您的光臨！此致，Cindy助理經理ibis Sydney Thornleigh