Charlotte
December 28, 2023
This place is the opposite of it's name:
Best - Worst
Western - Eastern
Executive - Plebian
Plus - Minus
It was one of the worst stays I've ever had. Not sure
how the rating is so high. I got duped.
I think the sheets may have been the only clean thing in the whole room. I woke up on day one of 6, and put my hand in something sticky on the bed side table trying to find my glasses. I also noticed there was a gross spot the bathroom behind where the door gets closed.
I asked the manager the next morning to please do a clean up on the surfaces and those two spots specifically, but we didn't want to change rooms. I got back later to fixed up beds and new towels (for the last time) and the same sticky spot. I just cleaned it myself.
I travel with ear plugs which is good bc paper thin walls, hot water ran out in the middle the afternoon and I asked for towels 2 times and was told they didn't have any. The 6 days I was there, I did not get room clean up after that first request and had to help another guest find her train station bc the night desk girl literally does not care to help anyone or is just that vapid. She literally looked at the guests phone and still couldn't figure out the right location.
Someone checking out was demanding a room comp due to noise. Stay somewhere else.