Hotel Seepark Thun Reviews

Nice hotel location nearby the lake. Not so far from train station. The room quite big, have small balcony. Hotel staff very friendly and helpful. Nice view of lake and mountains. Recommended for staying for everyone.

Towels were a little dirty. There were some dirty marks on it, probably didn't clean properly. Room was fine though slightly small. Lake view was nice

Service: I also encountered the problem of random deductions. When I checked in, the hotel said that it would only deduct city tax, but at 7 o'clock the next morning, they directly deducted more than 1,800 room fees without my consent. After coordination, they said that it would be refunded after 1 month, which is outrageous.

I have never given any bad reviews on Ctrip, this is the first time. Generally speaking, I won't give bad reviews if I can, because I am too lazy to write reviews. But this time I was really annoyed. First of all, the room facilities were old and there was no air conditioning. In fact, I didn't think there was anything wrong with these. The price of Wengen where I stayed the night before was about the same, more than 2,000 RMB. Although it was also old and had no air conditioning, the environment was good and there were no bugs in the room. What made me most uncomfortable and annoyed was that there were bugs in the room. I could tolerate everything else. I didn't care much about no air conditioning, oldness, and dust. I just treated it as a trip. I paid the money and made do with one night, but I really couldn't stand a lot of bugs. I called the front desk as soon as I entered the door. The attitude of the front desk was okay, but I don't know why, they have no right to change my room on night shift. His phone has to wait until the morning, when the operating staff there can change it, but I went to other places early in the morning. So, I still spent a night with insects hh Oh, before taking these photos, I had killed a very big moth and a very big fly. I didn’t bother with other small insects By the way, there is one more thing. I paid on Ctrip. When I arrived, I was asked to swipe a visa card without saying anything. The deposit of 20CHF was paid. I didn’t think much about it at the time (although I had never paid a deposit before, I always paid it to CITY TAX). I thought it was a high-end hotel that required a deposit hh Well, at 7 o’clock in the morning when I checked out, I received a message deducting more than 200 CHF, which is the room fee for one night. I don’t know why the visa card is so scary. The deposit swiped the night before was not allowed to be deducted so much money in the morning. Then I told the front desk when I checked out, and the refund was still very fast (minus the city tax) Well, why the service was not given the lowest, because the refund efficiency was quite fast, and when checking in, it was all smiling service and the attitude was also quite nice. It’s just that the room environment is too bad

The food in the hotel is very delicious, but there is no air conditioning, only an old fan that squeaks. It is actually cool at night, but as soon as the window is opened, a lot of insects like flies come in. My child was stung by a bee in Switzerland, so he is afraid of it.

The hotel is right by the lake. You can see people swimming by the lake from the lobby. The room is very comfortable.

First of all, the room is slanted, and the bathroom has a serious drainage problem. As for breakfast, you know, it is mainly Western, very ordinary, and the variety is repetitive. The only thing I am not satisfied with is that the front desk will disappear for 5 minutes. I have experienced it twice. I can only call someone. They told me to wait, but I waited for more than 5 minutes.

The room is a bit small, the environment is very good

Very quiet location in a park on the lakeshore. Conforto rooms rather small but clean and well equipped.

Nice experience, great scenery

A very good hotel, with slippers provided and two bottles of water. The hotel is next to the lake and has a beautiful environment.

Clean and tidy.

Had a girls' trip - we felt taken care of 💅 Very welcoming and professional staff, delicious (star-worthy) dinner, great cocktails, relaxing spa with saunas that definitely are approved by us, the Nordic people. Perfect location and comfortable rooms. The hotel has attention to detail and the whole stay felt just amazing!

It is a very nice hotel. Position is great. However the administration was very poor. I was charged a deposit on each room which was not explained in the booking process. I’m was told it would be refunded. Over two weeks later and two emails no refund yet. It’s just irritating having to deal with this. For that reason I would stay somewhere else.