Guest User
February 2, 2024
If I can give zero stars, I really plan to give zero stars. It is very bad. It is the worst hotel I have stayed in in the past two or three years, bar none!
Before coming to Tianjin, I checked hotels on an app and saw that this hotel in Vienna had a very high rating, as high as 4.9. So many people rated it and it scored such a high score that I almost didn’t hesitate and booked it directly. In order not to be cramped, I chose a selection room. The area is 36 square meters, which is actually not very large.
[The location is really good]
The location is really good, located near the Fifth Avenue. It only takes more than ten minutes to walk to the Fifth Avenue, and you can walk there. Next to it is Tianjin No. 1 Middle School, a famous university in Tianjin. The location is really good.
It's quite ceremonial. When I entered the room, I found a sealing sticker on the door, which looked very safe and clean. Entering the room, what is more gratifying is that we were arranged in a higher-level room facing the street. The view is very good. When the weather is good during the day, looking at Tianjin is a unique feeling.
[The health condition is extremely poor]
But here comes the worst part. The sanitary condition of the room is worrying. I use the word "worrying" lightly. It must be that the sanitary condition is extremely bad!
There were a lot of hairs on the bathroom floor, not just one, but at least twenty. I was so embarrassed that I couldn’t bear to take pictures. Is there any dirty stuff on the floor between the toilet and the wastebasket that has been swept away?
The room had a floor, no carpets, and there were visible food residues on the floor left by previous residents. I picked them up and threw them away without taking any photos.
There is also a small platform about 8cm wide behind the bed. I originally planned to put a water cup for drinking water in the middle of the night, but when I put the water cup, I found that it was very, very dirty, with a lot of dirt. I took a photo of this, please see the last photo!
I really can’t complain about the cleanliness of this hotel! A word of advice to my friends, especially those with mysophobia, please don’t come!
[Poor service level]
The service situation is also very worrying. I originally booked a double breakfast, but I was not given a breakfast coupon when I checked in. When I had breakfast the next day, the front desk told me that we did not have breakfast. I obviously ordered breakfast, but The front desk said they could give it to us as a gift. No need! I didn’t take advantage of you, I ordered it myself, you didn’t give it as a gift! It wasn't until the time of check-out that the front desk casually blurted out a room number, which made me suddenly realize that they had given us the wrong room number. Sure enough, the front desk said that they had given us the wrong room number when we checked in, so they said we didn't book breakfast! Can such low-level mistakes be made? What service is this?
The breakfast was also very average, with not many varieties and not very good taste. I only ate a bowl of noodles and two small oranges, and almost didn't eat the rest.
[Bad facilities]
In response to the government's call, the hotel does not provide disposable toiletries. You need to go up to the floor and get them directly from the elevator entrance. Note: there are only toothbrushes and combs, nothing else! In the room, there are only shampoo and shower gel, no conditioner! I called the front desk and asked for conditioner, and the answer was: No! Hotels never provide conditioner! If you don't ask for shower caps, etc., they won't be provided! If requested, a robot will be sent to your door. Originally, the intelligent service was quite pleasant, but the inside of the robot's tray was so dirty that I didn't even want to reach for it.
A very bad stay experience, will never come again! I also advise everyone not to stay here! No matter how cheap it is, you can’t live there! too poor! too poor! too poor!
Original TextTranslation provided by Google