Anonymous User
December 21, 2023
I arrived early at first, and the front desk said I could check in. I was very grateful because it was cold outside. Then I entered 1407-1 separately, but there was no power and it was very cold. I changed to 1409-2 after half an hour. The room had electricity but was very cold. The air conditioning is not adequate and the room smells like the toilet. After staying for more than an hour, around three o'clock, I still couldn't get over the cold. I went downstairs to the front desk and said that I was willing to pay to upgrade my room. The front desk said that there was no need to pay and they changed it for me. It was very warm!
I just discovered that the room I was given this time was the same as when I booked it. In other words, the two rooms I was given before were cheaper than the room I booked. That was wrong.
In other words, if I didn't insist on changing rooms, I would have spent a lot of money to stay in the wrong room type.
I took the initiative to ask for a change throughout the whole process, and the hotel didn't show any indication that I was wrong. Maybe you thought I would be happy if you gave me an "upgrade" and there was no charge?
This is the correct room I booked!
This experience also reflects that many of the rooms in this building are maintenance rooms, which is really speechless.
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