Reviews of Crystal Palace Hotel

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The front desk and concierges were friendly and helpful. The room was big and clean. The bathroom was little outdated, and the tub was not clean enough for soaking. The door of the separated shower stall could not be closed, after we complained, the hotel moved us to a different room. After all, the stay was pleasant.

The hotel must provide western food at breakfast and international TV channel

We had a wonderful time in this hotel. Ms JianXia Xu from reception helped us with our additional requests patiently and efficiently; all the staffs are friendly and helpful; we saw one of the best views of Tianjin city through our windows; we love the robotic room service. Will definitely visit again!

Good hotel. Only inconvenient: they didn't accepted the payment through Trip.com, they consider that payment, so they requested payment when I was checking out. The money payed in Trip.com was returned, but they should have explained this before, through the system.

Great ambience and location. Near scenic spots are Few good Museums, grand theatre and Happy Jin. If you need peace and tranquility in your stay, this is the hotel I would recommend. A little away from the hustle and crowd of the city with a good comm network (metro). The only inconvenience was not having any mall or convenience stores nearby. Service was excellent.

clean, big room.

1. The overall stay experience is good, the room is clean, the bedding is comfortable, the air conditioning and Wi-Fi are very good. The breakfast variety is not very large, but the taste is OK. The location is a little far from the city center, but the surrounding area is very quiet, suitable for guests who seek quietness.

The hotel is quite old, and the facilities are quite old. I can praise the beautiful scenery. The front desk placed the necessary items in the room according to the requirements. The shower head is not very good, it should be renovated.

Facilities: Very comprehensive Hygiene: Very clean Environment: Very nice, the decoration is quite unique Service: The service is super good, everyone is super enthusiastic, the front desk lady always listens to me patiently, and the sister at the door will also be very enthusiastic to help me with my luggage. Everyone is very nice👍

A 4-star hotel, next to the Tianjin Auditorium. There is a bathtub, so the children can relax and soak in it. The mattress and pillow are very comfortable, just the right hardness and softness I like. The front desk service is very good and they gave us Tianjin specialty small fried dough twist. I will stay here again when I come to Tianjin for tourism

The hotel is located near the Cultural Center Square, and the surrounding subway and bus are very convenient. The room is spacious, bright and clean, and the service is very good. My husband's birthday is coming, and the hotel specially sent a cake 🎂 to celebrate. It's so thoughtful, I am very touched and grateful.

I rarely stay in the south when I come to Tianjin. This time I came to see the Mayday concert. I chose this place because it is close to the venue and MixC. I was surprised by WMLS when I entered the lobby, and they also said goodbye to me attentively when I left. I have a good impression of it. The lake view king bed room has a good view outside the window. The facilities are not new. There is a zero pressure pillow, which is very suitable for me. The service is generally good. I will definitely choose this place for the next concert.

Came to see the concert🥕 Close to the subway station, convenient transportation, good service, and also made an electronic screen and sent fruit and carrots. Thank you for the hotel's attentiveness. Our room is OK, but there is a smell of smoke. My friend's room only has a bathtub but no shower. The shower head is old. I specifically said that the bathing experience is not very good. The rest is satisfactory~