Ninishizizuo
January 25, 2023
When I booked, I thought that the resort hotel should be good, and the hotel is similar to a small villa. The building is not high and I can only take the stairs. Because I have an elderly person, I told the waiter that I want to book the second floor. I didn’t expect to just arrive. The hotel was told that they could only arrange a room on the third floor, saying that the waiter hadn't handed it over. Later, they could only choose to live on the first floor, and the room facilities were outdated. The room price was indeed high, and the price/performance ratio did not match. Water, we can only use our mobile phones to call the hotel service phone at around 19:30 to ask for water, saying that it will come right away, but the waiter did not bring it until around 21:30. On a cold winter night, I went to the front desk of the hotel to ask for water in the rain (the front desk and the guest rooms are separate), and said that there was no water at the front desk, so I contacted the waiter again to deliver water, and said that the building where the water was delivered was very close to the building where I lived, so I was really waiting When it was too late, we went to get water from that building in person, but there was no one in the building, so we had to go back to the room. When we went back, the family said that the water had just been delivered. Alas, it was too much trouble to drink water. This kind of service is not the same as This 5-diamond hotel is too mismatched. I have stayed in a hotel for N times and have never encountered this kind of service. It is really speechless.
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