Av Sor Juana Inés de La Cruz 132 Colonia, Tlalnepantla Centro, Tlalnepantla, State of Mexico, 54000, MexicoSee Hotel Details
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1 night
Guest Reviews
8.5/10
Very good
124 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.2
Service8.4
Cleanliness8.6
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All reviews(124)
Positive reviews(22)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Standard Room with Double Bed
Stay Date Apr 2025
Business traveler
5 Reviews
6.0/10
Posted on Jul 4, 2025
Good
Good
Good
Good
Good
Good
Guest User
Standard Room with Double Bed
Stay Date Mar 2025
Business traveler
4 Reviews
4.5/10
Posted on Apr 29, 2025
When I arrived, there were three people at the front desk, and they weren't very friendly about explaining what was nearby and where to dine.
In the morning, I had breakfast and went upstairs to pack my things. At checkout, I asked if I could have coffee before leaving, and they told me no problem. The person at the buffet complained that I wasn't allowed in. I asked her to check at the front desk (1 meter in front of her) and confirm that while I had my coffee, I would sit and wait for my Uber. That's not very kind of her, and a coffee is a gesture of kindness and comfort.
Regarding the room, the pillows they provide are squashed, like sofa cushions. They're tiny, and it wasn't comfortable at all. They don't have mattresses, but rather mats made of plastic that make a lot of noise.
The air conditioning must be dirty because I got a severe allergy and couldn't sleep well.
In the morning, the shower had hair stuck to all the walls; it didn't look clean. It hadn't been used, and the hairs were stuck to it.
I hope they get better. It's not worth it. They went overboard with the pillows.
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Guest User
Standard Room with Double Bed
Stay Date Jan 2025
Couple
5 Reviews
10/10
Outstanding
Posted on Feb 10, 2025
One of the best places in the area, simply excellent
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Huahuarita
Standard Room with Two Double Beds
Stay Date Apr 2025
Business traveler
18 Reviews
10/10
Outstanding
Posted on May 26, 2025
The hotel is very clean
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Guest User
Standard Room with Two Double Beds
Stay Date Dec 2023
Business traveler
3 Reviews
4.0/10
Posted on Jan 28, 2024
The room was extremely small. The door wasn't locked, and worst of all, there were no extras like creams, soap, or anything. There wasn't even a trash can. I went out for breakfast, and the cleaning lady opened my room. I was in the hallway, and my drinks were there. I asked her why she was going in there or leaving the door open, and she said she thought I wasn't home. Seriously, they can just walk in there with everything and leave the door open even when I'm not there! It was 9 am, and checkout was at 12.
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Qizhuolvfangyang
Standard Room with Double Bed
Stay Date May 2024
Business traveler
51 Reviews
10/10
Outstanding
Posted on Jul 23, 2024
Suitable for business travel.
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Guest User
Standard Room with Two Double Beds
Stay Date Jan 2026
Family
41 Reviews
9.0/10
Great
Posted on Feb 27, 2026
Es un hotel construido y operado para ahorros máximos, por ello ,encontrarán detalles de deficiencias (sin importancia) en como los utensilios del baño están fijados a las paredes, no hay un closet aunque en lugar de ellos hay tres anaqueles, no hay plancha ni caja de seguridad, en fin, costos mínimos. El desayuno es muy bueno y la gente que te atiende atentos y eficientes.
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Juan Fraga
Standard Room with Double Bed
Stay Date Oct 2025
Business traveler
19 Reviews
9.5/10
Amazing
Posted on Nov 26, 2025
Todo muy bien, solo en trato en recepción les falta un poco. Probablemente por la concurrencia del lugar, la tolerancia ya no es alta.