Hotel Metropolitan Tokyo Haneda

For first-time visitors, when you arrive via the Keikyu Line (see photo 1), look for Area A; check-in is on the fifth floor of Area A. I booked a riverside double room, which actually offers a city view – the 'river' can be seen in photo 4. Regarding dining, I didn't book breakfast as I don't eat it. For lunch, I ordered a pasta set with a semi-buffet from the restaurant. I was pleased there was no service charge. I chose a pasta dish made by a local chef using wild vegetables, radishes, and icefish. It was a bit salty but tasted quite good, costing around 2900 JPY. The hotel staff were very responsible. I had a late flight, so to make things easier, I paid 3000 JPY in advance to extend my check-out until 2 PM. When I actually checked out at 12:15 PM, a female staff member helping me with my luggage mentioned that I hadn't actually extended my stay, and she decided to refund the late check-out fee on the spot. I found this quite heartwarming, especially since things here are generally highly self-service, so I hadn't even brought it up myself. The person who handled my check-in was not the same person who processed the refund. I felt that the hotel staff were very attentive and flexible, not just strictly following procedures; they really think of the guests' convenience when traveling!