Advantages:
- **Superb location** – easy access to all areas, with plenty of food options nearby.
- **Front desk staff excellent** – very helpful and professional.
Disadvantages:
- **Room cleanliness disappointing** – looks clean but actually very dusty. I normally have no allergies, yet I experienced itchy nose, frequent sneezing, and red, irritated eyes.
- **Lost item not handled** – I left behind a black NY Yankees cap, but received no feedback from the hotel. I sincerely hope it can be mailed to my home in ********. (my details: *****, ***********, *********************, ************, ********. Name: ******************************, Phone: *************)
- **Breakfast experience very poor** – not recommended. Better to buy from convenience stores. Restaurant staff were mostly foreign workers with weak service, the dining area was cramped, food choices repeated daily (acceptable), but preparation was messy and unappetizing. Out of 4 nights, we only forced ourselves to eat breakfast twice.
Closing Note
We had a business trip in Tokyo (three of us), and the total payment was very expensive and non‑refundable. APA Hotels are generally strong in Japan, but unfortunately this branch left us with some bad memories. I hope the hotel management and Trip.com take this feedback seriously. Future travelers should study these points carefully, otherwise they may regret their stay.
