Henn na Hotel Tokyo Hamamatsucho

I was very satisfied with the Tower View Room, which is only available on floors 11-14. The room's cleanliness was also good. There's no bottled water provided, and not many shopping or dining options nearby, but it's close to the subway station.

This hotel is really close to the train station and there's a noodle shop right next door. Check-in was self-service, which was convenient, and the room was super clean. However, the air conditioning only has two settings, high and low, and both blow out a lot of air. You can't turn it off, and at night, the strong breeze kept me from sleeping. I ended up having to turn off the main power, which meant I couldn't even have the lights on.

Overall, I was very satisfied with the hotel. Although the room was small, it was clean and comfortable, and there was plenty of space for two people. The location is convenient, close to Daimon Station and JR Hamamatsucho Station. If you don't mind a slightly longer walk, you can also take the Yurikamome Line. There's a convenience store downstairs, but the area isn't particularly lively. Check-in is fully self-service, and you can call staff if you need assistance – the service is excellent. However, the two robots at the front desk actually move, which startled me! The hotel has coin-operated washers and dryers, and you can exchange coins at the front desk machine. There are self-service lockers on the second floor, which are very handy.

The hotel's location is pretty good, and it's nice and quiet around there. It's a fully self-service setup, but the front desk is just awful.

The room is a bit compact, but small as it is, it has everything you need and is fully equipped with all necessary amenities. The location is prime, with Daimon Station and Matsubamicho subway stations right at the doorstep, making getting around extremely convenient. The self check-in process was simple and hassle-free from start to finish. The second floor offers self-service luggage storage, which is free for up to two days around check-in and check-out. They even thoughtfully provide luggage compression service, which was super practical. On the day I checked out, I accidentally left an article of clothing at the hotel, and the staff safely kept it for me. Their customer service was exceptionally good. Since my stay was close to Halloween, the front desk had festive Halloween decorations that created a great atmosphere, adding extra points to the overall experience. Highly recommended!

The location is key – it's about a two-minute walk from Hamamatsucho Station North Exit, and the fastest monorail gets you to Haneda Airport in just 16 minutes. It couldn't be more convenient. The hotel has a beautiful name, Henn-na, which sounds like a beautiful European girl's name. I was a bit uneasy when I found out 'Henn-na' means 'strange' in Japanese. Upon arrival, I realized it's all self-service, with two robots serving as staff. It was a bit creepy at first, but after three days, I got used to it. Overall, the hotel isn't much different from a standard business hotel.