2 Chome-2-6 Higashigotanda, Shinagawa Ward, Tokyo, 141-0022, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
986 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(986)
Positive reviews(970)
Reviews with photos/video(241)
Easy to get around(182)
Convenient for shopping(84)
Close to metro(67)
Relaxing hot springs(42)
Friendly front desk staff(28)
Loved the night views(16)
Tasty coffee(8)
Luggage delivery service(7)
Negative reviews(16)
Guest User
Moderate Twin Room
Stay Date Mar 2025
Family
8 Reviews
6.5/10
Posted on Apr 18, 2025
We stay in 24 sq ft twin bed room. The hotel is close to Gotanda station. 5 mins walk. But the hotel only has two washing machine so the queue is always long. The room is typical japan small size. But our room can open up two big luggages comfortably. They will renew towel everyday but only change bedsheet every 3 night, which is also standard service for most Japanese small hotel.
Bobo0692
Moderate Double Room
Stay Date Feb 2025
Couples
8 Reviews
10.0/10
Outstanding
Posted on Mar 25, 2025
We read a lot of good reviews about Mitsui Garden Gotanda and decided to go with it. It is located close to the JR Gotanda station and it is within 5 to 10 minutes walk. It is also very accessible to touristy spots such as Shinjuku and Tokyo stations. The hotel reception has a very nice view and free coffee! There are many nice restaurants around! There is a Lawson right at the hotel and it was extremely convenient for us to get our supper. Room was on the small side but good enough for two person with two medium luggages. The cleanliness was no doubt of Japanese standard. There are free toiletries for each guest at the reception area. Overall we enjoyed our stay in Mitsui Garden Gotanda.
Guest User
Moderate Double Room
Stay Date Feb 2025
Couples
1 Reviews
8.5/10
Very Good
Posted on Mar 13, 2025
Good location, environment and facilities. Overall rate 4 star hotel
ztan
Moderate Queen Room
Stay Date Dec 2024
Couples
15 Reviews
10.0/10
Outstanding
Posted on Jan 25, 2025
Enjoyed the outdoor onsen, the quaint location - slightly out of the way yet peaceful neighbourhood. Nearby to shinjuku, ebisu stations - plenty of convenience in my opinion.
Response from Property: Dear guest,Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our outdoor onsen and the peaceful surroundings of our location. We hope to welcome you back for another relaxing experience.Best regards,Mitsui Garden Hotel Gotanda
Guest User
Moderate Double Room
Stay Date Dec 2024
Family
1 Reviews
9.0/10
Great
Posted on Jan 23, 2025
There is a supermarket “Tokyu store” right outside the station which is super convenient for travelers to grab something before go back to the hotel.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Gotanda.We are glad to hear that you had a pleasant stay at our hotel.We hope you will visit Mitsui Garden Hotel Gotanda again when you come back to Tokyo.We look forward to welcoming you again.Best regards,Mitsui Garden Hotel Gotanda
Guest User
Moderate Twin Room
Stay Date Dec 2024
Couples
4 Reviews
8.5/10
Very Good
Posted on Jan 12, 2025
We checked-in at around 22:40 due to the CX flight delayed. We got the room quickly and went out for dinner. Soon we back to hotel and release everything from the luggages boxes. My wife found there was odd smell/stench in the toilet/bathroom. We phoned the reception about the matter and a gentleman came to our room to have a inspection. He offered us to change room but my wife not willing to move as all stuff have been released. So, he gave us a air disinfectant to minimize the smell. We had experience in this chain hotel in different places. But it is the first time to surprised us by this bad smell. Except this matter, Daiwa Roynet Hotel is still on our selected list.
Response from Property: Dear guestThank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the odor in your bathroom. It is our priority to provide a comfortable environment for our guests, and we regret that we fell short in this instance.We appreciate your understanding when our staff offered to change your room, and we are glad that the air disinfectant helped alleviate the situation. Your comments regarding the odor will be taken into consideration as we continuously strive to improve our services and facilities.We hope to have the opportunity to welcome you back in the future, ensuring a more pleasant experience.Best regards,Mitsui Garden Hotel Gotanda
pui sze
Moderate Queen Room
Stay Date Jan 2025
Family
1 Reviews
8.5/10
Very Good
Posted on Feb 10, 2025
Great location and convenient. Rooms were clean and comfortable.
Response from Property: Thank you for staying at Mitsui Garden Hotel Gotanda.Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and clean, comfortable rooms. Your satisfaction is our first priority and we look forward to welcoming you again.Best regards,Mitsui Garden Hotel Gotanda
Anonymous User
Moderate Triple Room
Stay Date Oct 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Nov 24, 2024
The hotel is in a great location and has easy access to supermarkets, restaurants and shopping malls. Only a 5-min walk to subway, easy to get around to all the major tourist attractions in Tokyo. Highly recommended.
Response from Property: Dear Guest,Thank you for your kind words about our hotel's convenient location and accessibility to local amenities. We are delighted to know you enjoyed your stay and found it easy to explore Tokyo. Your recommendation means a lot to us.Best regards,Mitsui Garden Hotel Gotanda
Traveler Peter Tang
Comfort Double Room
Stay Date Oct 2024
Couples
31 Reviews
9.0/10
Great
Posted on Jan 20, 2025
Location: 9/10
The location is excellent, just 7-10 minutes from the metro station. On your way back to the hotel, you'll find supermarkets, restaurants, and convenience stores.
Service: 8/10
The check-in process is efficient and prompt, with key cards prepared in advance. It takes about 5 minutes to complete the check-in.
Facilities: 9/10
The hotel features a spacious communal bath on the rooftop, offering both indoor and outdoor areas for guests to relax.
Room Size: 7.5/10
Typical of Tokyo accommodations, the room size is modest. It’s sufficient for storing two large pieces of luggage, but don’t expect much more space.
位置:9/10
位置優越,距離地鐵站僅需7-10分鐘。在返回酒店的路上,可以找到超市、餐廳和便利商店。
服務:8/10
登記入住過程高效迅速,房卡提前準備好。整個登記過程大約需要5分鐘。
設施:9/10
酒店在屋頂設有寬敞的公共浴池,提供室內和戶外區域,供客人放鬆。
房間大小:7.5/10
房間大小符合東京的標準,屬於適中。足夠放置兩件大型行李,但不應期待有更多空間。
6/8
Response from Property: Thank you for your thoughtful review and for highlighting our excellent location and efficient check-in process. We are pleased to know that you found our rooftop communal bath enjoyable, as it is one of our unique offerings designed for relaxation.We appreciate your feedback regarding the room size, which is indeed typical for accommodations in Tokyo. Our aim is to provide a comfortable stay within the space available. We always strive to ensure our guests have a pleasant experience, and your insights are invaluable in helping us maintain our standards.Once again, thank you for choosing Mitsui Garden Hotel Gotanda. We hope to welcome you back in the near future.Best regards,Mitsui Garden Hotel Gotanda
Itt-Koy
Moderate Double Room
Stay Date Sep 2024
Couples
4 Reviews
8.5/10
Very Good
Posted on Oct 25, 2024
The hotel was conveniently located near Gotanda Station. It was easy to move around Tokyo as the city looped trains were just minutes away. Its rooms were tidy and at the average Tokyo hotel size but still comfortable. Its plus point was a clean and spacious hot spring bath inclusive of outdoor one. Its breakfast was optional and provided on G floor at its outsource Italian restaurant (Tanta Tanta The Garden). They were beyond expectations.
pepsipolar
Standard , 1 Bed Queen
Stay Date Mar 2025
Solo travelers
1 Reviews
9.5/10
Amazing
Posted on Apr 25, 2025
Had a wonderful stay at Mitsui Garden Gotanda! For me, it was near enough the usual spots that people visit though not directly in them. The room was very clean and they had almost everything to make your stay enjoyable from the deodorizer for clothes to the nice public bath. They helped me with my luggage delivery too as I messed up the form badly.
TheR’s
Moderate Double Room
Stay Date Sep 2024
Solo travelers
35 Reviews
10.0/10
Outstanding
Posted on Nov 13, 2024
I love how it is just a few station from Shibuya and the onsen at the top floor is the best. Thanks
Response from Property: Dear guest, Thank you for your kind words about our convenient location near Shibuya and our top-floor onsen. We are delighted that you enjoyed your stay with us. I'll waiting for staying our hotel again.Best regards, Mitsui Garden Hotel Gotanda
Anonymous User
Comfort Double Room
Stay Date Mar 2025
Family
5 Reviews
7.5/10
Posted on Apr 5, 2025
20m2 is small and the bed is flushed against the wall which make climbing on a challenged from one side.
Response from Property: Dear GuestsThank you for your feedback. We understand that the size of the room and the bed arrangement did not meet your expectations. Your valuable feedback will help us improve our services in the future. We hope you will use our hotel again if you have the opportunity.Thank you for your cooperation.Mitsui Garden Hotel Gotanda
Nopporn P.
Moderate Twin Room
Stay Date Aug 2024
Travel with friends
11 Reviews
8.5/10
Very Good
Posted on Sep 28, 2024
Best location with big shopping malls, convenience stores, restaurants nearby and very convenient to go to the train station about 5 minutes walking.. Hotel room and services are good; for the breakfast, it’s quite OK, but it has limited Japanese food.. Lastly, the hotel spa at the rooftop is very nice..
Response from Property: Thank you for your positive review and for highlighting our convenient location near shopping malls, restaurants, and the train station. We appreciate your feedback on the breakfast selection and will consider ways to improve it. We are delighted to hear that you enjoyed our hotel room, services, and rooftop spa. We look forward to welcoming you back soon. Best regards, Mitsui Garden Hotel Gotanda
Bloody Wild One
Moderate Queen Room
Stay Date Aug 2024
Solo travelers
9 Reviews
10.0/10
Outstanding
Posted on Oct 29, 2024
The Mitsui Garden Hotel Gotanda in Tokyo is a highly regarded hotel known for its modern design, excellent amenities, and convenient location. Situated just a short walk from Gotanda Station, it offers easy access to central Tokyo and nearby attractions. Guests appreciate the stylish, well-appointed rooms, many of which offer stunning city views, and the rooftop spa with panoramic vistas. The hotel's cleanliness, professional service, and attention to detail are frequently praised. Dining options, including a breakfast buffet with a variety of Japanese and Western dishes, add to the overall positive experience. It's an ideal choice for both business and leisure travelers seeking comfort and convenience in Tokyo.
Response from Property: Thank you for sharing your positive experience at Mitsui Garden Hotel Gotanda. We are delighted to hear that you enjoyed our modern design, excellent amenities, and convenient location near Gotanda Station. It is wonderful to know that you appreciated the stylish rooms, stunning city views, and the rooftop spa with panoramic vistas. Your kind words about our cleanliness, professional service, and attention to detail mean a lot to us. We are glad you found our dining options, including the breakfast buffet, to your liking. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another comfortable and convenient stay in Tokyo. Mitsui Garden Hotel Gotandaaccommodation manager