Guest User
September 30, 2023
The toilet has an awful urine smell and even after housekeeping, the pungent smell is still there. The concierge service staff is quite rude when we asked to change coins for the laundry machine at their hotel. He refuses to change a full 1000yen of coins for us and told us it is the hotel policy. Also, the washing machines were not well maintained and is dirty inside. Overall, would not recommend this hotel as we felt that there would be better accomodations elsewhere for the same price.