I am not satisfied with the hygiene and environment of this hotel. The environment of the room is dark and there is a lot of dust in the air. I think the hotel should pay more attention to hygiene and environment to provide a better stay experience.
Also, the hotel facilities are not enough. There were originally three washing machines in the public space, but one of them was broken, and only one was left usable. As a result, there was a long queue for laundry, which added unnecessary hassle to my travels. I hope that the hotel can pay more attention to the needs of guests and provide better facilities and services.
However, I am very satisfied with the service attitude of this hotel. The staff is very friendly and can communicate with me fluently in English, which made my trip more convenient and comfortable. They always greet me with a smile, give me accurate and warm advice and make me feel very valued.
Also, when I needed help to call a taxi, the hotel staff were more than happy to help and made our trip smoother. I am very grateful for their help and courtesy, which made my impression of this hotel even more impressive. I will recommend this hotel to my friends and family as I am sure they will have the same great service experience.
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