Mitsui Garden Hotel Kyobashi - Tokyo Station

Reviews of Mitsui Garden Hotel Kyobashi - Tokyo Station

Mitsui Garden Hotel Kyobashi - Tokyo Station

1 Chome-3-6, Chuo Ward, Tokyo, 104-0031, JapanSee Hotel Details
Mitsui Garden Hotel Kyobashi - Tokyo Station
Mitsui Garden Hotel Kyobashi - Tokyo StationMitsui Garden Hotel Kyobashi - Tokyo StationMitsui Garden Hotel Kyobashi - Tokyo Station
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Guest Reviews

9.0/10
Great
649 Reviews
Verified reviews
Location9.2
Amenities8.6
Service9.0
Cleanliness9.1
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All reviews(649)
Positive reviews(637)
Reviews with photos/video(119)
Easy to get around(80)
Convenient for shopping(34)
Close to metro(23)
Perfect for business trips(18)
Tasty food(13)
Strange smell in room(11)
Stayed multiple times(10)
Luggage delivery service(5)
Negative reviews(12)
Guest User
Standard , 1 Bed Queen
Stay Date Apr 2026
Couple
5 Reviews
8.0/10
Very good
Posted on May 23, 2026
dinner provision can be improved, in general the hotel performance is quite okay but no chair inside the room maybe because having sofa. But cant place many things on table since quite small
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyobashi. We sincerely appreciate you taking the time to provide us with your valuable feedback. We deeply apologize for any inconvenience you experienced regarding luggage storage in your room.We will use your feedback to improve our services in the future, and all of our hotel staff will continue to strive to ensure your satisfaction. We look forward to welcoming you back again. Mitsui Garden Hotel Kyobashi, Rooms Department Manager
zxl821031
Standard , 1 Bed Queen , Smoking
Stay Date Apr 2026
Couple
66 Reviews
10/10
Outstanding
Posted on May 11, 2026
The location is superb, about 200 meters from the Ginza Line subway exit, a 6-minute walk to Tokyo Station, and about a 10-minute walk to Ginza. The room size is not small, the front desk staff speak fluent English, and the breakfast is more Western-style, probably because there are many foreign tourists.
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Response from Property: Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi. We are delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services. As you mentioned, our hotel is located in the heart of Tokyo, historical and business district Kyobashi, within walking distance to the best restaurants, shopping area and public transportation. Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Chaoqiu
Standard , 1 Bed Double
Stay Date Mar 2026
Couple
6 Reviews
8.2/10
Very good
Posted on Apr 23, 2026
The room was small, but the facilities were clean and complete. It's super convenient for shopping, dining, and transportation, being close to the Ginza commercial district and Tokyo Station. Of course, the value for money is exceptional, making it perfect for serious shoppers who don't need a lot of space. The hotel only has two elevators, so sometimes there's a bit of a wait; be sure to factor that in. There are two free bottles of water in the fridge, and a vending machine with drinks is located in a small room next to the elevator, available for purchase anytime. Disposable toiletries can be self-service picked up near the elevator on the second floor.
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Response from Property: Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing. However, with regards to the elevator, we regret to learn you had inconvenient experience upon your stay. Please rest assured that we have taken up your comments with relevant departments to consider ways for improvement in our services in future.It would be very grateful if you stay at our hotel on your next exploraion of Japan. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
Rick - 艾心
Superior , 1 Bed Queen
Stay Date Apr 2026
Couple
29 Reviews
8.0/10
Very good
Posted on May 7, 2026
Hotel location was good and overall stay was relaxing and nice.
Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We're glad to hear that you were generally satisfied with your stay. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for not only business but also sightseeing.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
SushiLover❤️
Standard , 1 Bed Double
Stay Date Mar 2026
Family
3 Reviews
10/10
Outstanding
Posted on Apr 25, 2026
The location is very convenient to travel for public transport.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and making it very easy to travel and go anywhere.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kyobashi once Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
stefanie_chz
Standard , 2 Beds
Stay Date Jan 2026
Family
14 Reviews
10/10
Outstanding
Posted on Apr 7, 2026
1️⃣: From Haneda Airport, take the Keisei Line for about 40 minutes to Takaracho Station. Take exit 6, turn left and walk straight until you see the Patagonia store. Keep walking past the store for about 150 meters and you'll arrive. 2️⃣: Didn't book breakfast, so I just went downstairs to Ueshima Coffee Shop.
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Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are very pleased that you were satisfied with your stay this time.We will continue our effort to provide the best service to all our guests.We sincerely look forward to serving you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
doo0507
Standard , 2 Beds
Stay Date Dec 2025
Family
15 Reviews
10/10
Outstanding
Posted on Apr 18, 2026
Not far from JR and subway stations, and a pleasant walk to Ginza. There's a coffee shop downstairs, which is super convenient for breakfast. My trip was a bit rushed this time, so I didn't get to enjoy the lounge next to the lobby. The room size isn't too small; we could still open both our suitcases.
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Response from Property: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating.Once again, we sincerely appreciate the comment you gave us. It would be very grateful if you stay at our hotel on your next exploraion of Japan.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Guest User
Standard , 2 Beds
Stay Date Dec 2025
Traveling with friends
8 Reviews
9.5/10
Amazing
Posted on Feb 9, 2026
Mitsui Garden Hotel Kyobashi offers an excellent stay with unbeatable convenience- just 5-7 mins from Tokyo Station. The rooms are spotless, modern, and well-maintained, while the service is attentive and professional. Overall, the experience exceeded expectations, making it a highly recommended choice for both business and leisure travelers.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. As you mentioned, our hotel is conveniently located just about 7 minutes from Tokyo Station, making it ideal not only for business but also for sightseeing.We are delighted that you appreciate the modern atmosphere, which is also the concept of our hotel.Thank you for sharing your valuable feedback.We hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one and look forward to welcoming you back again someday.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
minfuwong
Standard , 1 Bed Queen
Stay Date Dec 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Jan 12, 2026
Good quiet location away from the super busy Tokyo Stn which is a 10 minutes walk. Staff are friendly and the hotel has a nice lounge for resting and some coffee & biscuit snacks. Only letdown is the weak and slow internet connection in the room... hope they can improve on it. Overall, it has been a very good and pleasant stay for us... Will come back again.
Response from Property: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan.However, we apologize for the inconvenience caused by the Wi-Fi.We also have Wi-Fi available for borrowing, so we hope you will ask a member of staff about it during your next stay.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
E K Lim
Standard , 2 Beds
Stay Date Nov 2025
Couple
5 Reviews
8.0/10
Very good
Posted on Jan 3, 2026
Hotel is easily assesible to different cities n parts of japan. Tokyo Station was under 10minutes walk away. Kyobashi n Yaechiku subway were within walking distance. Free array of toiletries n refreshments. Hotel room is spacious n comfortable. Helpful , cheerful service staff
Response from Property: Thank you for having chosen Mitsui Garden Hotel Kyobashi from among a number of hotels and high score for our services.We are pleased to learn that you are satisfied with our breakfast buffet. It serves our guests very delicious food items of Japan for their good start of the lovely day.With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and making it very easy to travel and go anywhere.We are pleased to learn that you are satisfied with our breakfast buffet. It serves our guests very delicious food items of Japan for their good start of the lovely day. We are happy to know that you were able to leave with that impression.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Guest User
Standard , 2 Beds
Stay Date Nov 2025
Couple
8 Reviews
10/10
Outstanding
Posted on Dec 7, 2025
Hotel room was spacious with 2 double beds, a mini couch settee. Toilet was small but comfortable and rooms were cleaned daily. Lobby lounge has complimentary coffees and teas and biscoff biscuits daily from 3pm to 10pm. As usual, japanese hospitality is toptier and location is near Kyobashi station, a comfortable walk underground to Tokyo station.
Response from Property: Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi. As you mentioned, our hotel is located in the heart of Tokyo, historical and business district Kyobashi, within walking distance to the best restaurants, shopping area and public transportation. We are pleased to learn that you are satisfied with our breakfast buffet. It serves our guests very delicious food items of Japan for their good start of the lovely day. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
Guest User
Superior , 2 Beds
Stay Date Nov 2025
Business traveler
4 Reviews
10/10
Outstanding
Posted on Jan 13, 2026
I was assigned a runway-facing room, which was a bit odd, being L-shaped. The location is very convenient; you can walk to both Ginza and Tokyo Station. However, it's a bit pricey.
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Response from Property: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan The room you reserved this time is of a higher grade and is located in the same position on every floor. Although it is L-shaped due to its structure, we believe it is a good space for those with a lot of luggage.We are also very sorry to hear that you were dissatisfied with the price.We would appreciate it if you would consider a lower grade room next time.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
LIM ZHI XIANG
Standard , 1 Bed Double
Stay Date Dec 2025
Business traveler
11 Reviews
10/10
Outstanding
Posted on Jan 16, 2026
Gud nice newr to stop good staff good not bad not bad not bad can
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are very pleased that you were satisfied with your stay at our hotel.We will continue our effort to provide the best service to all our guests.We sincerely look forward to serving you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Guest User
Superior , 1 Bed Queen
Stay Date Oct 2025
Traveling with friends
1 Reviews
8.5/10
Very good
Posted on Nov 29, 2025
The location of the hotel is very convenient. Walking from the hotel for about 5-7mins will lead to an office building with an underground corridor to the shopping area of the Tokyo Station. In addition, about 7-8 mins walk can reach the underground Metro subway, Kyobashi Station. Overall the hotel room is clean and tidy. There are complimentary snacks and drinks such as coffee on Level 2 of the lobby.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are very pleased to receive your kind words about our hotel's location and guest lounge.We will continue our effort to provide the best service to all our guests.We sincerely look forward to serving you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
Davidzangshi
Standard , 2 Beds , Smoking
Stay Date Apr 2026
Business traveler
53 Reviews
10/10
Outstanding
Posted on May 16, 2026
The location is fantastic, super convenient for getting to the airport. There are both trains and airport shuttles available! The service was also really good. Toiletries are located on the second floor and you pick them up as needed, which is a great way to avoid waste. Thumbs up!
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Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are delighted to hear that you were satisfied with our location and the convenient access to the airport. We are also pleased to know that you were able to make good use of the trains and airport bus services during your stay.Furthermore, we truly appreciate your kind words regarding our service. Your compliments are a great encouragement to all of our staff.We will continue our effort to provide the best service to all our guests.We sincerely look forward to serving you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager