Reviews of Hotel Sunroute Plaza Shinjuku

The hotel's location is unbeatable - 5 to 10 minutes walk to major shopping malls (Keio, Lumine and Takashimaya/Isetan) and many good food and attractions within the Shinjuku area! The airport shuttle is right at the door step; which is an absolute convenience for travellers! Room is a bit small (atypical for Japan hotels); but very clean and comfortable. Kudos points goes to the amenities bar with all sorts of amenities (Right down to hair masks/facial masks and bath salts) which were totally surprising and scored bonus points with me! :) I will definitely book this hotel again for my next trip to Tokyo.

Amenities were provided and this helped me saved a lot of luggage space. The room was of decent size which can accommodate 2 medium luggages to be opened and the bed was comfortable. Great location as it was very near to Shinjuku station. The staff were also helpful in our check in and check out which expedite the entire process. Will definitely recommend to my friends.

A little disappointed in the room cleaning service. Furniture like rolling chair looks soiled and clearly unclean with stains and dust.

Allowed storing of luggage for 3 days when I took a short trip out of Tokyo. Convenient location and appreciate the luggage storage service

Nice location with plenty of shopping malls, restaurants. Definitely will revisit for cherry tree bloom!

We had a wonderful stay at Hotel Plaza SUNROUTE Shinjuku! The location is unbeatable—just a short walk from Shinjuku Station, which made exploring Tokyo incredibly convenient. Despite being close to the hustle and bustle, the hotel itself was quiet and peaceful, perfect for resting after a long day. The room, while compact (as expected in Tokyo), was thoughtfully designed and very clean. The bed was comfortable, and the amenities provided were everything we needed, including a humidifier, toiletries, and a handy phone charging dock. Staff were friendly, professional, and always ready to assist with a smile. There are plenty of dining options nearby, from local eateries to convenience stores, and even a Starbucks just around the corner. We especially appreciated the easy access to shopping areas and the direct train line to major attractions. Overall, we highly recommend this hotel for anyone looking for a comfortable and well-located place to stay in Shinjuku. Great value for money and a smooth experience from check-in to check-out!

Really happy with Hotel Sunroute Plaza Shjnjuku. We kept our luggage fcoz we went to Mt. Fuji for two nites. Trustworthy & attention to details..Room tis time was bigger; vry much exceed Tokyo standards.

Overall enjoyed our stay at this hotel. The best thing is the convenience of having the Airport Limoscene going from the airport direct to the hotel main entrance.

Hotel’s location is very close to Shinjuku Station and many department stores. Everything is very satisfied not only for solo but also for group travelers. We liked this hotel very much.

Quite impressed with the service. I requested extra blanket and I saw it on the bed when checked in. It’s located very conveniently to train station and bus terminal and shopping areas.

Service is good, I like this hotel.

overall experience is good, the room is clean and decent. we stayed at the hotel for 8 nights. The hotel is just a street away from shinjuku station.

Nice room, location was great next to the train station!

Hotel Sunroute Shinjuku is an excellent choice for travelers looking for convenience and comfort. The location is perfect—just a short walk from Shinjuku Station, with easy access to shopping, dining, and attractions. The rooms are clean, well-equipped, and quiet despite being in a busy area. Staff are friendly and efficient, making check-in and check-out smooth. The hotel also has luggage storage, which is a plus for early arrivals or late departures. Highly recommend for a hassle-free stay in Tokyo!