Hotel Monterey Akasaka

Reviews of Hotel Monterey Akasaka

Hotel Monterey Akasaka

4 Chome-9-24 Akasaka, Minato Ward, Tokyo, 107-0052, JapanSee Hotel Details
Hotel Monterey Akasaka
Hotel Monterey AkasakaHotel Monterey AkasakaHotel Monterey Akasaka
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Guest Reviews

9.1/10
Great
404 Reviews
Verified reviews
Location9.1
Amenities9.0
Service9.0
Cleanliness9.3
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All reviews(404)
Positive reviews(399)
Reviews with photos/video(85)
Easy to get around(47)
Convenient location(34)
Quiet & comfortable(28)
Delicious breakfast(20)
Perfect for business trips(13)
Friendly front desk staff(11)
Nice toiletries(9)
Stayed multiple times(7)
Negative reviews(5)
Andromedaccc
Standard Single Room Non Smoking
Stay Date Jun 2026
Solo traveler
91 Reviews
9.2/10
Great
Posted on Jul 14, 2026
The hotel is a bit old overall, but it's still clean. It's a bit far from the subway station, and the nearest exit doesn't have an elevator, which is inconvenient if you have large luggage. The service is excellent, with Chinese-speaking staff and luggage storage available. There's also free bottled tea at the front desk.
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Response from Property: Thank you for staying at Hotel Monterey Akasaka and for taking the time to provide your detailed feedback. We greatly appreciate your positive feedback on the hotel's cleanliness, staff service, Chinese-speaking guides, luggage storage, and the tea offered at the front desk. We sincerely apologize for any inconvenience caused by the hotel's distance from the station and the lack of an elevator at the nearest exit. We will take your feedback seriously and strive to improve our service in the future. We look forward to your next visit.
JSF🌈
Standard Single Room Non Smoking
Stay Date May 2026
Other
22 Reviews
9.7/10
Amazing
Posted on Jun 17, 2026
Facilities: The room had all the essentials – an electric kettle, hairdryer, safe, fridge… even a coffee machine, though I didn't use it. The shower pressure in the bathroom was excellent, and the air conditioning was strong and effective. Cleanliness: Very clean, including the bedding. Service: I personally feel that more Chinese-language signage would make the hotel more welcoming for Chinese guests. During my stay, I only encountered one female front desk staff member who spoke Chinese. She helped me out of an awkward situation when I left my key card in the room. Please extend my thanks to her again! Location: The hotel's location is fantastic. It's close to the subway, making travel very convenient. There are also plenty of convenience stores and restaurants nearby, offering a wide variety of choices. Other: Besides the complimentary bottled water in the room, the lobby also offered free bottled water, beverages, facial masks, and foot patches in the afternoon… It felt very thoughtful and welcoming. It would be even better if the bath towels and hand towels were of higher quality. I'll be visiting Tokyo many times in the future, and I'll likely choose this hotel again.
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Response from Property: Thank you very much for choosing Hotel Montre Akasaka from among the many accommodation options available. We were delighted to read that you were satisfied with the room facilities, cleanliness, shower water pressure and air conditioning. We are also very pleased to hear that you enjoyed the various amenities provided in the lobby. In particular, thank you for your kind words regarding our front desk staff who speak Chinese. We also appreciate your valuable feedback regarding the signage in Chinese. We will take this on board to help us improve our services further, ensuring that guests visiting from overseas can enjoy an even more comfortable stay. Furthermore, we are grateful for your candid feedback regarding the quality of our towels. We shall take this into account when selecting and improving our facilities in the future. Your comment that ‘I would choose this hotel again’ is the greatest encouragement to us. We shall endeavour to provide you with an even more comfortable stay the next time you visit Tokyo. All our staff look forward to welcoming you back with all our hearts. Thank you very much for sharing your feedback along with the photographs.
Zhoucw
Standard Twin Room
Stay Date Apr 2026
Family
55 Reviews
7.7/10
Good
Posted on May 10, 2026
The hotel is a 10-minute walk from the subway station and directly across from a large park, not far from Shinjuku Gyoen National Garden. The Ginza Line and Marunouchi Line subway stations are nearby. On the first floor, they offer toiletries, eye masks, facial masks, and a variety of beverages. While the hotel might not be new, it is very clean.
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Response from Property: Thank you very much for choosing Hotel Montre Akasaka from among the many accommodation options available. We would also like to express our sincere gratitude for your detailed feedback regarding your stay. We are delighted that you appreciated our location, particularly the ease of access from the underground station, our proximity to the park, and the convenience of visiting Shinjuku Gyoen. We are also delighted to hear that the various amenities available on the ground floor were of use to you. Furthermore, your kind words regarding the cleanliness of the hotel are a great source of encouragement to all our staff. Thank you very much for your valuable feedback. We look forward to welcoming you back in the future.
Guest User
Triple Room
Stay Date Apr 2026
Family
1 Reviews
8.0/10
Very good
Posted on May 11, 2026
Booked a triple room. The room size was decent, but the extra bed felt a bit cumbersome, and the headboard was free-standing, so it couldn't be pushed against the wall. The cleanliness and service were good; we could request daily cleaning, and water refills were prompt. It's not far from Omotesando, Ginza, Minami-Aoyama, and Daikanyama. If you have the energy, you could even go for a run at the Imperial Palace in the morning. The subway is about 600 meters away, but it's uphill, which can be a bit challenging if you're dragging large suitcases.
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Response from Property: Thank you very much for choosing Hotel Montre Akasaka from among the many accommodation options available. We are delighted that you were satisfied with the size of your triple room, but we apologise for any inconvenience caused by the layout and configuration of the beds. On the other hand, we are very pleased that you appreciated our housekeeping, service and the replenishment of water. We are relieved to hear that you had a comfortable stay. We are also delighted to hear that you enjoyed the access to the surrounding area, as well as your walks and jogs during your stay. We were pleased to read that you appreciated the appeal of our location. We will continue to strive to make your stay with us even more comfortable, so please do stay with us again if the opportunity arises. All our staff look forward to welcoming you back. Thank you very much indeed for your business.
PickleballPanda
Standard Twin Room
Stay Date Mar 2026
Couple
2 Reviews
10/10
Outstanding
Posted on May 2, 2026
There is something unique about this Hotel Monterey in Akasaka that made our stay so enjoyable. Location yes but the little details of the hotel made for a most enjoyable stay; the free cold beverages in the lobby; the hotel front desk staff accommodating our request for a larger room; the in room kettle; coffee machine; ceramic coffee cups/teapot; the unique showerhead; the linens; the bedcover and most definitely the mattress. The one awkward item would be the difficulty in navigating through the Japanese language media selections.Thank you.
Response from Property: Thank you very much for staying at Hotel Montre Akasaka and for sharing your feedback with us. The entire staff were delighted to read your detailed comments, which covered everything from the location to the service in the lobby, the room facilities, and even the bed linen and mattresses. We were also relieved to hear that you were satisfied with the room change. We place great importance on meeting your requests as far as possible to ensure you have a comfortable stay. However, we apologies for any inconvenience caused by the operation of the Japanese media selection screen. We will take your feedback on board to help us improve our services in the future and strive to provide clearer guidance. We will continue to do our utmost to ensure you have a satisfying stay, and we would be delighted to welcome you back. Thank you very much for taking the time out of your busy schedule to send us your feedback, complete with photographs.
Anonymous User
Standard Single Room Non Smoking
Stay Date Feb 2026
Business traveler
2 Reviews
9.5/10
Amazing
Posted on Apr 15, 2026
The hotel is uphill from the subway station, which isn't ideal on a rainy day. However, Montresor's service is top-notch. They offer complimentary green tea and apple juice, and even provide foot masks and facial masks. For a chain hotel, their generosity is exceptional. The breakfast selection isn't huge, but it's enough to fill you up.
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Response from Property: Thank you very much for staying at Hotel Montre Akasaka and for sharing your feedback with us. We are truly sorry for any inconvenience caused by the slope on the walk from the underground station, particularly in wet weather. We are deeply honoured that, despite this, you described our service as ‘flawless’. The entire staff was delighted to read that you were satisfied with the various complimentary amenities we provide. We would also like to thank you for your candid feedback regarding breakfast. We will use this to help us improve our service in the future. We will continue to strive to provide you with an even more satisfying stay. We look forward to welcoming you back.
Myo💜
Triple Room
Stay Date Jan 2026
Family
21 Reviews
10/10
Outstanding
Posted on Feb 27, 2026
The soundproofing in the room was excellent, and the beds were very comfortable – even the extra bed was great for a good night's sleep. The Akasaka area itself is quiet, but if you want more hustle and bustle, Akasaka-mitsuke is just a short walk away with plenty of dining options. Akasaka is always my top choice for accommodation when I visit Tokyo. The lobby having a luggage scale was a nice touch and very convenient, putting my mind at ease.
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Response from Property: We are most grateful for your recent stay at Hotel Monterey Akasaka and for sharing your kind feedback. We are delighted to hear you were satisfied with the soundproofing of your room and the comfort of the bed. Your comment that you were able to rest comfortably even on the extra bed is a great encouragement to us. Your description of Akasaka as your ‘first choice for accommodation in Tokyo’ is the greatest joy for all our staff. Furthermore, we are delighted that the luggage scales provided in the lobby proved useful. We shall continue striving to enhance our services supporting your comfort during your stay, ensuring you can depart with peace of mind. Should you visit Tokyo again, we would be most honoured if you would choose our hotel. All our staff look forward to welcoming you back with sincere anticipation.
Guest User
Standard Double Room
Stay Date Dec 2025
Family
11 Reviews
10/10
Outstanding
Posted on Feb 2, 2026
Excellent! Comfortable and quiet with warm, friendly service. Room service was also great. We had two rooms for 8 consecutive nights, and they were arranged perfectly, exactly as requested.
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Response from Property: Thank you for choosing Hotel Monterey Akasaka from among the many lodging options available. We were delighted to read that you enjoyed our comfortable, quiet environment and service. We are honored to have been able to provide the room you requested and to have been of service. We will continue striving to offer even more comfortable and pleasant stays. Thank you very much for taking the time to share your feedback with us, complete with photos, despite your busy schedule.
Guest User
Standard Single Room Non Smoking
Stay Date Dec 2025
Other
23 Reviews
10/10
Outstanding
Posted on Mar 11, 2026
The room size was just right for one person; I could easily open my 24-inch suitcase. The location was relatively quiet, seemingly in an office area, so it wasn't too noisy at night. There were two convenience stores nearby, and it wasn't far from the tram stop. Overall, I was quite satisfied with my stay.
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Response from Property: We are most grateful that you chose Hotel Monterey Akasaka from among the many accommodation options available. We are delighted to hear that you found the room spacious and were able to relax comfortably. We are also pleased that your suitcase fitted easily and that you enjoyed a comfortable stay. Regarding the surrounding area, we are very pleased that you found the relatively quiet location convenient, along with the nearby convenience store and tram stop. We are deeply honoured that you selected our hotel, considering its location, to enhance the comfort of your stay. Your kind words stating ‘Overall, I am very satisfied’ are a tremendous encouragement to us. We shall continue striving to improve our services, aiming to be a hotel where all our guests can enjoy a comfortable stay. Our entire staff sincerely look forward to welcoming you back. Thank you very much for sharing your feedback, accompanied by your photograph.
George007314
Standard Single Room Non Smoking
Stay Date Nov 2025
Solo traveler
16 Reviews
8.0/10
Very good
Posted on Dec 7, 2025
Booked a queen room but got a twin room instead. One of the beds was facing a mirror, which felt a bit eerie.
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Response from Property: Thank you very much for choosing Hotel Monterey Akasaka from among the many lodging options available.Your reserved room was a Standard Single Room, approximately 15m². However, as a Casual Twin Room was available, we upgraded you to this slightly larger room.We sincerely apologize for any inconvenience caused by this upgrade to the Casual Twin Room.We also sincerely apologize for any concern caused regarding the bed placement.Our entire staff will strive to ensure a more comfortable stay for you in the future.We sincerely appreciate you taking the time to share your feedback despite your busy schedule.We look forward to welcoming you back to our hotel.
Guest User
Standard Single Room Non Smoking
Stay Date May 2026
Solo traveler
7 Reviews
9.0/10
Great
Posted on Jun 9, 2026
Facility was great, although there's a bit of a hike to get to the hotel and there wasn't an onsen. There also wasn't any laundry machine onsite and no laundromats nearby so I wouldn't suggest this for the last bit of your trip.
Response from Property: Thank you very much for choosing Hotel Montre Akasaka from among the many accommodation options available. We were also delighted to read your kind words of praise regarding our establishment. However, we sincerely apologise for any inconvenience caused regarding the route to the hotel and our facilities. Whilst it is difficult to make immediate improvements to our location, we will endeavour to provide clearer directions. We also take your comments regarding the hot spring facilities and laundry services very seriously as valuable feedback. We will use this to improve our services in the future, such as by providing information on nearby coin-operated laundries and alternative services, in order to minimise any inconvenience you may experience. We are committed to continuing our efforts to improve our services so that we can offer a more comfortable stay for our guests. We would be delighted if you would choose to stay with us again should the opportunity arise. Thank you very much for your valuable feedback.
Guest User
Standard Double Room
Stay Date Apr 2026
Solo traveler
30 Reviews
10/10
Outstanding
Posted on May 15, 2026
Though small, it's very clean, and the room quality is better than other places at the same price point nearby.
Show OriginalGoogle Translated
Response from Property: Thank you very much for choosing Hotel Montre Akasaka from among the many accommodation options available. We would also like to express our sincere gratitude for sharing your feedback on your stay. We are deeply honoured that you described our hotel as ‘compact yet very clean’ and that you rated the quality of our rooms highly in comparison to other establishments in the same price range. It was a pleasure for all our staff to read that you enjoyed a comfortable stay. We will continue to strive to improve our cleanliness and service so that we can offer you an even higher quality of stay, even within our limited space. Please do stay with us again should you find yourself in the area. All our staff look forward to welcoming you back.
Nizaishuoyibianba
Standard Single Room Non Smoking
Stay Date Feb 2026
Family
15 Reviews
10/10
Outstanding
Posted on Apr 1, 2026
This is my second time staying here, and the staff are just as warm and welcoming as before. They're happy to help with luggage storage, and the welcome drink is always a lovely touch! The room itself isn't huge, but it's spotless and tidy, and there's enough space to open up a suitcase. The location is super convenient for transport; it's a short walk to the metro station, not too far at all.
Show OriginalGoogle Translated
Response from Property: Thank you very much for staying at Hotel Montre Akasaka and for sharing your feedback with us. We were delighted to read your kind words regarding our staff’s service, the luggage storage facility and the welcome drink. We are particularly pleased to hear that, despite the limited space available, you found your room clean and comfortable. We are encouraged to hear that you had no issues using the luggage storage facility, as this will be helpful for guests considering a stay with us in the future. Thank you also for your positive comments regarding our location and transport links. Although it is a short walk to the underground station, we are delighted that you found the access convenient. Our entire staff is committed to welcoming you with the utmost care to ensure you have a comfortable stay. We look forward to welcoming you back in the future.
David Tee SB
Standard Twin Room
Stay Date Feb 2026
Family
19 Reviews
10/10
Outstanding
Posted on Apr 2, 2026
The hotel was lovely and the service was great. It was located near the train station and easy access to food and shopping centers. Will recommend to anyone on a family yrip
Response from Property: Thank you very much for staying at Hotel Monterey Akasaka and for providing us with your valuable feedback. We are truly honored to receive your warm words regarding the hotel's atmosphere and service. We are delighted to read that you found our location convenient from the station and were able to enjoy nearby restaurants and shopping centers, allowing you to spend a comfortable stay. Your recommendation of our hotel for family trips is the greatest encouragement for us. We will continue to strive to improve our services, aiming to be a hotel where everyone can relax with peace of mind. If you have the opportunity, please visit us again with your family. We look forward to welcoming you.
Guest User
Standard Double Room
Stay Date Feb 2026
Family
16 Reviews
7.0/10
Posted on May 5, 2026
It's pretty much on par with a typical budget hotel like Home Inn or Hanting in China, but the value for money is really low. It's about a 10-minute walk to the subway station.
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Response from Property: この度はホテルモントレ赤坂にご宿泊いただき、。また、貴重なお時間を割いてご感想をお寄せいただき、心より御礼申し上げます。しかしながら、ご滞在に際しご期待に添うことができず、コストパフォーマンスの面や立地についてご満足いただけなかったことを、大変心苦しく存じます。いただきましたご意見は真摯に受け止め、料金設定やサービス内容の見直しを含め、より多くのお客様にご納得いただけるご滞在を提供できるよう努めてまいります。アクセス面につきましても、ご案内方法の改善や利便性向上に向けた工夫を検討してまいります。この度は貴重なご意見をありがとうございました。誠に勝手なお願いではございますが、今後挽回の機会をいただけましたら幸いに存じます。お忙しい中、ご感想をお寄せいただき、誠にありがとうございました。