Henn na Hotel Tokyo Nishikasai

Henn na Hotel Tokyo Nishikasai Reviews

Henn na Hotel Tokyo Nishikasai

5 Chome-4-7 Nishikasai, Edogawa Ward, Tokyo, 134-0088, JapanView Hotel Details
Henn na Hotel Tokyo Nishikasai
Henn na Hotel Tokyo NishikasaiHenn na Hotel Tokyo NishikasaiHenn na Hotel Tokyo Nishikasai
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Henn na Hotel Tokyo Nishikasai Guest Reviews

4.5/5
Great
193 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(193)
Positive reviews(188)
Reviews with photos/video(71)
Friendly staff(33)
Easy to get around(24)
Awesome amenities(17)
Close to metro(17)
Convenient for shopping(12)
Great value for money(11)
Small room size(10)
Quiet & comfortable(7)
Negative reviews(5)
Rest and Relax
Standard Twin Room
Checked in Nov 2024
Family
19 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Very impressive hotel. Walking distance from metro station, 5 mins walk. Many restaurants around. Checking in and out from self checking and out machines is convenient. Hotel bus to DisneyResort is okay except you need to queue for tickets half and hour earlier. Only 30 seats first come first serve.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Guest User
Standard Double Room
Checked in Jan 2025
Solo travelers
1 Reviews
3.7/5
Posted on Feb 26, 2025
The hotel itself is ok. A few more amenities would be good. Cafe leaves much to be desired and closes before the scheduled time. The service from rhe hotel staff is fantastic. And the novelty is great.
Response from Property: Thank you very much for your stay. We are very happy to receive your compliments about our hotel staff and services. We are also grateful to hear that you were satisfied with our novelty. However, we would like to apologize for any inconvenience caused regarding the amenities and cafe opening hours. We will take your feedback into consideration and strive to improve our services in the future. We will continue to make improvements to provide you with even greater satisfaction, so we look forward to your next visit. All our staff look forward to welcoming you again. Henn na Hotel Tokyo Nishikasai
James
Standard Twin Room
Checked in Jan 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
The location is very convenient, close to many restaurants and grocery stores, 5 mins walk from the Nishi kasai Metro station. The hotel is well kept and clean, will definitely come back next time.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Ice Cream Soda
Deluxe Twin Room High Floor
Checked in Jul 2024
Family
19 Reviews
4.7/5
Amazing
Posted on Aug 10, 2024
There are 2 small mall in walking distance from hotel which have super market. There is a GU less than 5min walk from hotel if you want to buy clothing which got lesser people compare to the tourist attraction shop. Nearest smoking zone is at the train station. Location is convenient with lots of convenient stall Lawson , family mart , 7-11 and Aeon
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We are very honored to hear that you were satisfied with our hotel's location and hotel services.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again. Henn na Hotel Tokyo Nishikasai
Guest User
Deluxe Twin Room High Floor
Checked in Dec 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2025
Booked a room for 2 adults & 1 child for 2 nigjts stay.. We had a bed each which was great & beyond our expectations. Room was clean & comfy. Good value for money.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
Oei
Deluxe Twin Room
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2025
Clean and comfortable. Easy to access by metro and nice and safe neighbourhood. Thanks Henna for a great stay!
Response from Property: Thank you for staying with us. The hotel is conveniently located just a few minutes away from Nishi-Kasai Station. We look forward to seeing you again. Henna Hotel Tokyo Nishi-Kasai
Jolin
Standard Double Room
Checked in Oct 2024
Couples
3 Reviews
4.5/5
Great
Posted on Jan 16, 2025
Stayed here as they have a shuttle to Disneyland! Enjoyable except that abit hard to see assistance as there's no staff present at the counter. Loved the free corn soup and breakfast in the morning 😁
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Em Kei
Standard Double Room
Checked in Aug 2024
Family
29 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel Is very modern and cool. We loved the easy automated check in and check out with the dinosaurs. They offer a free shuttle service to Disney both ways so it is quite convenient. We will definitely return! Breakfast is quite Asian so if you down like Asian food as much you can buy easily at near by convenience stores. The location is great even for a night stroll.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
Yunghwa1
Deluxe Twin Room
Checked in Feb 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The room was small but it’s Tokyo standard and enough to fit 3 people. Breakfast was excellent especially the chicken curry! They also have bar with diy cocktail drink for free every evening!! Definitely recommend this hotel!
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again.
Guest User
Standard Double Room
Checked in Feb 2024
Solo travelers
10 Reviews
4.0/5
Very Good
Posted on Mar 11, 2024
clean and tidy hotel with the required equipments. the location is a bit far away from the central Tokyo, but it gives a place to take good rest by separating from the busy locations. Seldom to see real staff even the front desk is self operated. But they do have staff to tidy up the rooms everyday.
Response from Property: Thank you very much for choosing our hotel from among many other accommodation facilities.The area around the hotel is a little far from the center of Tokyo, but we think it's a nice and quiet place.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
sookpeng cheong
Deluxe Twin Room
Checked in Jan 2024
Family
4 Reviews
4.5/5
Great
Posted on Feb 29, 2024
Free shuttle to Disneyland is outstanding point. Room was spacious enough to accommodate my family. Need to improve on breakfast variety. Menu remained unchanged for my 5days trip stayed in Hen na.
Response from Property: Thank you very much for choosing our hotel from among many other accommodation facilities.We will take your comments and comments regarding the breakfast seriously and will use them to further improve our services in the future.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
billycjb
Deluxe Twin Room
Checked in Dec 2024
Couples
25 Reviews
1.0/5
Posted on Jan 24, 2025
badbabd bad bad bad bad badbadbadbadbadbadbadbadbadbadbadbad
Response from Property: Thank you very much for staying at the Henn na Hotel Tokyo Nishikasai.We truly apologize that we did not live up to your expectations fully.We would like to appologize for any inconvenience that you experienced during your time with us.We will be utilizing your feedback to improve our service and rooms.
無名仕
Deluxe Twin Room High Floor
Checked in Jul 2024
Family
8 Reviews
2.7/5
Posted on Aug 27, 2024
The washing machine is not enough, there is only two sets of drying and washing for the whole building. There will be only curry chicken for every day breakfast and cannot suitable for all people.
Response from Property: Thank you for staying at the Henn na hotel Tokyo Nishikasai. We appreciate that you took the time to input your valuable feedback.We truly apologize that we did not live up to your expectations fully.Please rest assured that we take your feedback very seriously and addressed it internally.Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.Henn na hotel Tokyo Nishikasai
Anonymous User
Standard Twin Room High Floor
Checked in Nov 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
The best hotel i found in Tokyo. The location is accessible to Disney and metro train. The room is very clean, bedsheets and towels are also clean. I didnt go for reviews before i book so i got confused bec there is no receptionist except for this 2 dinasours, but i tried to contact staff to accomodate us. They are very accomodating and kind. The food on breakfast is good also . For me, this is excellent. Highly recommended for those who want to travel in Tokyo. I will go back next time
6/8
Response from Property: Thank you very much for staying at Henn na Hotel Tokyo Nishikasai.We are glad that you were satisfied with the rooms and location of our hotel.We will use your feedback as encouragement in the future, and will continue to strive to provide even higher quality services. Thank you for your continued support.
Bergen
Standard Double Room
Checked in Apr 2024
Solo travelers
25 Reviews
5.0/5
Outstanding
Posted on May 29, 2024
This hotel was very close to the metro line, making it very convenient. The neighborhood was nice, and the hotel was right across the street from a school. The dinosaur check-in was cute and easy to use. The hotel breakfast was really good. I used this as a base for my days going to Tokyo Disney, and it was great.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.