2 Chome-7-2 Nishi, Shinjuku Ward, Tokyo, 160-0023, JapanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
280 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service9.1
Cleanliness9.2
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All reviews(280)
Positive reviews(265)
Reviews with photos/video(78)
Awesome rooms(71)
Friendly staff(68)
Easy to get around(49)
Large rooms(25)
Loved the view(18)
Convenient for shopping(10)
Close to airport(8)
Comfortable bed(5)
Negative reviews(15)
Guest User
2 Twin Beds, Park View
Stay Date Dec 2024
Travel with friends
26 Reviews
10.0/10
Outstanding
Posted on Jan 20, 2025
cool view for the Tokyo city and Mt.Fuji
nice room,clean and warm
Giak
2 Twin Beds, City View
Stay Date Jan 2025
Family
2 Reviews
2.0/10
Posted on May 12, 2025
Horrible experience, the hotel itself was under major construction so that might be why our experience was so horrible. Besides that the room itself for extremely small for the price we paid.
Guest User
1 King Bed
Stay Date Mar 2025
Family
1 Reviews
9.5/10
Amazing
Posted on Apr 16, 2025
We had a fabulous stay at the Hyatt Would definitely go back
Nixxtwixx
View Twin Room
Stay Date May 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Jun 11, 2024
Spectacular hotel, great staff, rooms were well sized and had beautiful views of Shinjuku/Tokyo!
Guest User
View Twin Room
Stay Date Jun 2024
Other
7 Reviews
10.0/10
Outstanding
Posted on Jul 28, 2024
The service was exellent. We have enjoyed our five days stay.
Anonymous User
View King Room
Stay Date Jun 2024
Family
5 Reviews
9.5/10
Amazing
Posted on Jul 5, 2024
Great place to stay with family travellers, big and clean rooms
Muhammad Yunos
1 King Bed, Park View
Stay Date Dec 2024
Couples
7 Reviews
7.5/10
Posted on Jan 26, 2025
Hotel was under major renovations, hence abit tricky to navigate.
Guest User
1 King Bed, High Floor
Stay Date Feb 2025
Solo travelers
4 Reviews
10.0/10
Outstanding
Posted on Mar 23, 2025
Stayed for 3 nights, it was comfortable and clean.
Alvin Charles
View King Room
Stay Date Feb 2024
Travel with friends
6 Reviews
8.0/10
Very Good
Posted on Mar 16, 2024
Grande hotel, looks a little bit old, but everyhing is well-mantained. I think this hotel was so great in the era it was newly built.. location is very good near metro station, but a little bit far from hustle and bustle busy Shinjuku the most crowded area. The room is a bit old, but still quite comfortable.. there is Hilton Shinjuku nearby, the room is a bit more modern because newly renovated, the size of the room almost same, the main different thing, Hilton is more for business traveller, more people in the lobby, if you’re looking for more quite and fewer people, this hotel is better fot u…
David Lequn
View Deluxe Twin Room
Stay Date Feb 2024
Family
1 Reviews
9.0/10
Great
Posted on Mar 18, 2024
This hotel offers a pleasant stay just a stone's throw away from Shinjuku, yet nestled away from the bustling heart of the district. There are close subway stations nearby and the JR Shinjuku Station is also within a reasonable walking distance. The service is top-notch, with exceptionally friendly staff who are quick to respond to any needs. While the rooms are of decent size, the single beds may not suit everyone's preference, and a double bed option would be a welcome addition. The facilities are adequate, although the gym can become crowded in the mornings. Overall, it was a great experience, and I would wholeheartedly recommend this hotel.
Goyaku
View Twin Room
Stay Date Jan 2024
Family
1 Reviews
6.5/10
Posted on Feb 15, 2024
The room view is good, every morning we can see the Fuji mountain through the window. They provide everything as per our request.
The staff are polite and helpful.
JoKa
Twin Room
Stay Date Nov 2023
Family
5 Reviews
7.0/10
Posted on Jan 9, 2024
Location is abit far from the busier shinjuku. Doesn't feel like a hyatt brand hotel to me and room is dated. However, friendly staff and wonderful service
John4all
1 King Bed, City View
Stay Date Apr 2025
Travel with friends
23 Reviews
9.0/10
Great
Posted on May 6, 2025
Good staff and nice service
Cheung
View Twin Room
Stay Date Apr 2024
Family
5 Reviews
7.5/10
Posted on May 24, 2024
This is my second time staying at Hyatt Regency Tokyo. The reason I pick this hotel is because it has big room which can accomodate our family of three. Service is good but the hotel is a bit away from Shinjuku station. Need to take a subway for 1 stop to get to Shinjuku station.
Nihamdee
View Twin Room
Stay Date Jun 2024
Travel with friends
37 Reviews
9.0/10
Great
Posted on Jul 7, 2024
Bedding is not good as 5 star hotel and air conditioner is very noisy