3 Chome-2-9 Nishi, Shinjuku Ward, Tokyo, 160-8336, Japan
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10/10
Tiff the Runner
9.7/10
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Exterior (22)
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9.0/10
Guest User
9.5/10
Anonymous User
Dining (39)
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10/10
Guest User
9.7/10
Yuner
Public Areas (55)
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8.5/10
Niemingyudetiankong
10/10
RLS9599
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10/10
Hinoto
8.0/10
Ally_Lee
9.5/10
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9.0/10
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10/10
Apple.peach.mango.pie
9.0/10
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9.0/10
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10/10
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1 night
Guest Reviews
8.5/10
Very good
6368 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.3
Service8.5
Cleanliness8.7
Guest User
Standard Single Room-Non-Smoking
Stay Date Aug 2026
Traveling with friends
10 Reviews
10/10
Outstanding
Posted on Sep 2, 2026
We booked this hotel for 3 nights — two nights before and one night after our Mt. Fuji climb. The front desk staff were very helpful and patient during check-in. Checkout was easy — just drop the pass into the box. The complimentary coffee was great. The self-service laundry on Level 1 was very convenient, and there were many restaurants in the basement and convenient stores nearby.
mealo333
Standard Triple Room-Non-Smoking
Stay Date Jul 2026
Family
17 Reviews
6.0/10
Posted on Aug 30, 2026
Pros: Great location, though not the absolute best – it's about a 10-minute walk to Shinjuku Station. However, the hotel has direct access to an underground passage that leads all the way to Shinjuku Station, which is very convenient. The soundproofing in the rooms is good, and there's an ice machine in the hallway. There's also a convenience store on the ground floor, and the lobby offers free luggage storage. The biggest plus is that the Narita Airport Limousine Bus goes directly to the hotel.
Cons: The facilities are a bit old, the rooms are tiny, and it's overpriced.
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mealo333
Standard Triple Room-Non-Smoking
Stay Date Jul 2026
Family
17 Reviews
5.5/10
Posted on Aug 30, 2026
Pros: Great location, though not the absolute best – it's about a 10-minute walk to Shinjuku Station. However, there's a direct underground passage from the hotel all the way to the station. The room's soundproofing was good, there's an ice machine in the hallway, and a convenience store on the first floor. The lobby offers free luggage storage. The biggest plus is the direct Limousine Bus service from Narita Airport to the hotel.
Cons: Outdated facilities, extremely small rooms, and overpriced.
Funnily enough, I even experienced an earthquake in the middle of the night, which kept me up for half an hour!
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Guest User
Standard Triple Room-Non-Smoking
Stay Date Jul 2026
Family
31 Reviews
10/10
Outstanding
Posted on Aug 30, 2026
The hotel's location is excellent, not far from the subway station and Shinjuku train station, both within a 10-minute walk. It's also very close to the shopping street, with plenty of restaurants to choose from. Around 2 AM on August 23rd, there was an earthquake, but the hotel broadcast announced that the hotel is earthquake-resistant and safe, so guests could rest assured and sleep soundly. Hahahaha...
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Ella stone
Renewal Superior Twin Non-smoking
Stay Date Jul 2026
Family
19 Reviews
7.7/10
Good
Posted on Aug 24, 2026
The cleaning was subpar, and the management was just okay. A dirty towel was left on my luggage, and it definitely wasn't one from my room. The staff member at checkout seemed expressionless. Overall, the experience was mediocre and didn't quite match the price. Perhaps it's because the hotel is large and has too many guests, so the management still needs improvement. I chose this place for its convenient transportation; there's an airport shuttle right outside. However, once you're familiar with the area, there's no need to take the shuttle as it's expensive and takes too long – the subway is very convenient. The breakfast was rich and the location was good, but it was very crowded.
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Zhangshangmingzhuyaoxingfu
Renewal Superior Twin Non-smoking
Stay Date Jul 2026
Family
4 Reviews
10/10
Outstanding
Posted on Aug 24, 2026
The Washington Hotel boasts an excellent location, a straight walk from Shinjuku Station's South Exit. Check-in is conveniently located on the third floor, with an information desk also available on the ground floor. The check-in process is a hybrid of staff assistance and self-service machines, complete with a Chinese interface. Guests can choose between daily room cleaning or no cleaning, and after receiving your room card, various amenities can be picked up at an adjacent counter. A noteworthy feature is the ice maker on every floor – an absolute must-have for summer visits to Tokyo. Just bring an insulated cup, fill it with ice 🧊, buy a drink on the go, and pour it in for an instant refreshing chill. The surrounding area is teeming with restaurants, snack bars, and convenience stores. You can also wander down the side streets to experience the unique charm of Kabukicho. Don't miss the Tokyo Metropolitan Government Building observation deck for panoramic city views, accessible day and night on the 45th floor. After 7 PM, the entire building puts on a spectacular 'Tokyo Night/Light' show with musical accompaniment – a real highlight. The most interesting part is that due to the building's height, lying on the artificial lawn offers the best viewing experience. Best of all, it's completely free!
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Anonymous User
Renewal Standard Twin Non-smoking
Stay Date Jul 2026
Couple
27 Reviews
8.0/10
Very good
Posted on Sep 4, 2026
The hotel is huge, offering great value for money. It's in an excellent location, very close to the government building. The neighborhood is clean and tidy, and it's quite convenient to get to both the metro and train stations. Shopping and dining options are plentiful, with a convenience store and restaurant right in the building. For airport access, you have options like the metro, train, and bus. The breakfast used to be on the top floor with an amazing view, but this time it was moved to the first floor.
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Guest User
Renewal Economy Double Non-smoking
Stay Date Jul 2026
Business traveler
56 Reviews
7.5/10
Posted on Aug 24, 2026
The hotel's location is excellent, right next to the Tokyo Metropolitan Government Building and very close to the subway station. The breakfast was fantastic, not just because the food was delicious, but also because of the great views from the 25th floor. The main issues were that the room was extremely small and the service was quite average (honestly, not as good as typical chain hotels back home).
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Wudawan
Standard Single Room-Smoking
Stay Date Jul 2026
Solo traveler
35 Reviews
10/10
Outstanding
Posted on Aug 25, 2026
Fantastic location! It's super convenient to get to anywhere in Shinjuku, and the airport limousine bus drops you off right at the hotel's doorstep. There's a convenience store on the first floor, so no need to worry about late arrivals. Both check-in and check-out were fully self-service, no staff needed, and the system had a Chinese interface, so no worries there. I chose a smoking room, and while the window was small, the view directly overlooked the Metropolitan Government Building, which was excellent. I went to Lake Suwa in the middle of my trip for the fireworks festival – what a wonderful experience! Thank you. Next time I come to Tokyo, I think I'll still choose this place. The value for money is just too good!
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Apple.peach.mango.pie
Standard Single Room Non-Smoking
Stay Date Jul 2026
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Aug 28, 2026
Clean facilities and accessible location nearby Shinjuku train station, with convenient stores nearby and connected to the hotel.