Conrad Hangzhou Tonglu

The most beautiful hotel in Jiangsu, Zhejiang, and Shanghai! I took dozens of pictures because it was so stunning. If you're going to Tonglu, you absolutely have to choose Conrad. It might be a bit more expensive than other places, but the views will definitely blow you away! Just book a regular suite; aside from the villas, the other suites don't have much difference in view. If it's not busy, the front desk might even offer an upgrade. I'm already planning a second trip with my parents. The only downside is the food. Breakfast is mediocre with limited options, and dinner is only à la carte, again with not much variety.

My wife and I visited Tonglu during the Qingming Festival and chose Conrad for our stay. Before our arrival, a lovely lady named Marry from the hotel proactively contacted us to help with booking a travel photoshoot, making restaurant reservations, and registering our car license plate. She was incredibly thoughtful, and I highly recommend her. The hotel itself has beautiful scenery and was surprisingly peaceful, even during the holiday. At the restaurant, we were even treated to complimentary Qingtuan (a traditional festival snack) handmade by the chef, which was a delightful surprise. Many thanks to the staff for their attentive service. We will definitely be back!

I encountered the most romantic hotel during the most beautiful season. From the initial inquiry to the final check-out, the service was consistently excellent. The hotel upgraded us to a lake-view villa with a charming split-level design. The warm lighting, coupled with good wine and direct access to the spring scenery by the lake, was simply breathtaking! I also highly recommend the food; every dish was generous in portion. During the day, you can stroll on the lawn or by the lake – perfect for a solo escape or a family outing. Most importantly, it's a place where you can truly let your heart go where it desires, listen to the wind, and enjoy the scenery.

The environment is great, and the service is very responsive. However, to be honest, it's not suitable for families with young children. The kids' club was covered in thick dust, and there's no shelter from sun or rain. One day it rained all day, and with kids, it was so boring... nowhere to play. The Chinese restaurant is quite expensive, but the quality is very mediocre. The beef noodles for breakfast were fantastic, but nothing else stood out. Overall, if the weather is good, it's a nice place for sightseeing.

Pet-friendly hotel! The room was spacious, and our dog was allowed to roam freely everywhere. We could also enjoy breakfast together on the outdoor patio. The service lived up to the Conrad brand, especially Marry, who was incredibly responsive and always happy to help with any requests. She promptly answered any questions we had during our stay. Our little one had a fantastic time, and we'll definitely be back!

The service was very welcoming. Our butler, Rachel, contacted me before check-in and helped me with many issues. She also sent thoughtful greetings every day, which was excellent. The room was spacious, and the balcony offered a wide, beautiful view. Although the breakfast wasn't extensive, it was exquisite, delicious, and had a great local flavor.

The front desk staff, Marry, was incredibly warm and attentive. She was always ready to answer any questions and helped us resolve a few issues during our stay.

Traveling with my parents and child for New Year, Conrad Tonglu's location is truly unparalleled, with picturesque mountains and waters resembling a beautiful ink painting. Our butler, Rachel, was incredibly thoughtful! She proactively contacted us via WeChat early on to inquire about our needs and arranged a room that was absolutely perfect! If you're traveling with kids, I highly recommend the family twin room – it's very spacious and comfortable. The staff in the hot food section at breakfast were also exceptionally warm and friendly. There was even a Lanzhou master at the noodle station hand-pulling authentic Lanzhou noodles, which were delicious! Many thanks again to our butler Rachel and all the kind and enthusiastic hotel staff!

This resort hotel by the Fuchun River boasts beautiful scenery and an excellent, quiet, and elegant environment. Rachel upgraded us to a suite for free, where we could enjoy the sunset from the room. She also gave us a souvenir bear.