No. 36 Yingchun South Road, Tonglu, Zhejiang, 311500, ChinaView Hotel Details
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World Trade SSAW Boutique Hotel Guest Reviews
4.7/5
Outstanding
2553 Reviews
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Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(2553)
Positive reviews(2518)
Reviews with photos/video(405)
Friendly front desk staff(671)
Delicious breakfast(356)
Perfect for kids(63)
Delicious buffet(46)
Located downtown(40)
Luxurious(34)
Nice bathtub(16)
Has facilities for children(13)
Negative reviews(35)
Guest User
Superior 2-bed Room
Checked in Oct 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
Very comfortable room, good security and innovative food delivery. WiFi was patchy but service was warm and friendly. Would stay again in a heartbeat.
Response from Property: Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your coming again.
Anonymous User
Superior 2-bed Room
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
relatively good reasonable price
Response from Property: 非常感謝您的讚賞,我們的團隊深感欣慰。您的滿意是我們最大的動力。如果在您的入住期間有任何其他需求或建議,隨時歡迎告訴我們,我們將竭誠為您服務,期待您的再次光臨,讓我們的服務更加完美。再次感謝您的支持!
Guest User
Superior 2-bed Room
Checked in Apr 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2023
Got into the room and it smelt like smoke. We called the front desk and immediately got a non smoking room.
Response from Property: Distinguished Guests: Hello! Thank you very much for your good comments on our hotel, we will continue to do our best! Have a nice life!
Anonymous User
Superior Queen Room
Checked in Apr 2023
Business travelers
43 Reviews
3.0/5
Posted on Apr 11, 2023
it is not bad hotel
Response from Property: 尊敬的賓客您好,感謝您入住世貿大酒店,很遺憾沒有得到您的五星好評,我們心裏還是有點失落,可能酒店還有不足之處,希望您下次到來能給我們指出我們的不足,我們會努力做到更好,用心服務,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次繼續下榻,祝您生活愉快!
Anonymous User
Deluxe Queen Room
Checked in May 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on May 15, 2024
The hotel customer service was very friendly and I was upgraded to a deluxe suite for free. The experience was very good. It is also close to the train station. I will choose this place again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you and look forward to your next stay!
Guest User
Deluxe Queen Room
Checked in May 2024
Couples
26 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
Very good, the room is big, clean and sanitary, the breakfast is also good, everything is available. I came to travel and made an appointment with the hotel in advance to have afternoon tea delivered to the room, but the warm porridge I had agreed to didn't seem to be there
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review. It is an honor for you to write your stay experience carefully. Providing guests with satisfactory service is our top priority. The check-in courtesy - late night warm porridge is located at the lobby bar on the first floor of the hotel. The service time is 21:00-22:00. I am very sorry that I did not inform you clearly. I hope you can continue to support us. We will definitely do better and strive to provide every guest with a home-like stay experience. Welcome to come home often.
Guest User
Superior Queen Room
Checked in May 2024
Family
20 Reviews
5.0/5
Outstanding
Posted on May 7, 2024
The room is clean and bright, the lobby is very grand, and you can smell the perfume as soon as you enter. Parking is free. Although there is no Tesla super charging station in the hotel, there is one 2 kilometers away, which is very convenient. There are also welcome fruits and a seafood buffet in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our Shimao Junting. Thank you for your support and recognition of our hotel. We are looking forward to your next visit and providing you with better services.
Guest User
Superior 2-bed Room
Checked in May 2024
Family
7 Reviews
3.0/5
Posted on May 6, 2024
The renovation took a long time. The toilet door lock was broken. The room was not soundproof. I could hear the chatter from the neighbors in the middle of the night and the talking in the early morning, which affected my rest.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We are deeply sorry for the room decoration problem and door lock failure and have arranged for the maintenance team to deal with it as soon as possible. Regarding the sound insulation problem, we promise to improve it and provide you with a quieter environment. We are deeply sorry for disturbing your rest and will strengthen night management to try our best to avoid such incidents from happening again. We look forward to your visit again and make your next stay experience better.
Tangtang
Superior 2-bed Room
Checked in May 2024
Family
9 Reviews
3.7/5
Posted on May 5, 2024
A relatively good hotel in Tonglu! There is also porridge in the evening!
I bought an umbrella online and had it delivered to the hotel lobby. When I went to pick it up, the umbrella had already been used! The waiter also said he didn't know! The management of takeout is still lacking! I also talked about this on WeChat, but didn't say what measures were taken! Also, the toilet paper roll in the hotel room is too low and it is easy to touch the ground. It is recommended to change it. There is no place to put the mobile phone! The breakfast is satisfactory! It's OK!
Warm porridge at night: Hotel features
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We are very sorry that the umbrella you bought was used by someone at the concierge desk. We will strengthen the management of guest belongings and try our best to avoid such incidents from happening again. We look forward to your visit again and make your next stay experience better.
Guest User
Superior Queen Room
Checked in May 2024
Family
6 Reviews
4.7/5
Amazing
Posted on May 2, 2024
The room faces the mountains and has a nice view. The hotel has a very rich breakfast and is very lively. The service attitude is very good. The welcome fruit was provided promptly after feedback was not provided. Yogurt and snow cakes were given as gifts. There is a catering commercial street next to it, which is very convenient for eating and supper.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel and being satisfied with our service. We look forward to your next visit. Thank you! PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!
Guest User
Deluxe Queen Room
Checked in Apr 2024
Family
7 Reviews
4.5/5
Great
Posted on May 3, 2024
The room was generally OK. There should be more friendly reminders for the special items. (Because we arrived late) There was no better experience, but the overall feeling was very good. I look forward to staying here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your comments on our hotel. Thank you very much for your feedback on the shortcomings of our hotel. We will accept it with an open mind and make improvements in the future. We also look forward to providing you with better services when you stay next time.
Guest User
Deluxe 2-bed Room
Checked in Apr 2024
Family
38 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean and tidy, the breakfast is delicious and clean. It is not far from the attractions and parking is free. The experience is good. This group is a package, and also gave two tickets to Daqishan. Very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is the recommendation from the guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Guest User
Superior 2-bed Room
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
The lady at the front desk was very nice. I was traveling with my family and booked two double rooms. She specially arranged for me to connect them together. When I checked in, she also gave me a small gift, which we all liked very much. There were fruit snacks at the entrance. The room was very large, the facilities were very new, and the bathroom was really clean. The elderly praised it. The breakfast was also very rich, with all kinds of food for children and the elderly. Next time I come to Tonglu, I will book Junting again👍🏻
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Dingxiaoxiaopang
Parent-child Themed Room
Checked in Apr 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The room was big, the bathroom was big, the breakfast was rich, and the kids had a great time. The only downside was that the hot water volume on the first day was too small. Because it was too late that day, I contacted the front desk and arranged for a technician to come and repair it the next day. After the repair, the water volume was slightly larger, but it was still not enough. Later, the technician came again and lowered the water pressure before it returned to normal.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Eggy00
Superior 2-bed Room
Checked in Mar 2024
Couples
18 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
A very cost-effective hotel. The room is very clean and the window has a good view. You can see the mountain opposite~
The breakfast is very rich at this price! The restaurant is also quite large! You can also choose the scenic spot ticket this time, which is very cost-effective! I especially like the hotel's gym. You can use dumbbells to do a little fitness. It is enough to train your shoulders🫴
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Best wishes!